Top 5 Ways to Solve Green Screen When Playing Videos

If you have ever encountered a green screen when playing videos, you just come to the right place. This post will look at 5 easy ways to get this error solved. Just keep scrolling and read till the end.

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Besides the white and black screens, the green screen is also a common error when playing videos. 

Last month, I tried to play a video. The video player on certain videos provides audio, but I only saw a green screen. I have exhausted what I know to try to fix this problem. - from Microsoft Community

Like other video-playing issues, a green screen when playing videos is caused by common factors like outdated graphics drivers, poor hardware performance, and an incompatible Flash player. Read the following part of this post to get it fixed!

Fix 1. Solve Green Screen When Playing Videos Caused by Video Corruption

If your video gets corrupted or damaged, you will likely encounter a green screen when you play incomplete videos. Use EaseUS Fixo Video Repair to fix corrupted and restore a smooth video playing experience. Let's see what this software can do for you:

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EaseUS Fixo Video Repair

Here are the instructions you need to follow using this tool to repair your videos with issues:

✨Step 1. Download, install, and launch EaseUS Fixo Video Repair

Click the download button or visit Fixo official website to download and install this video repair tool, In the interface, click "Video Repair" > "Add Videos" to upload movies, recordings, or other video files from various storage devices.

add videos to repair videos with Fixo

✨Step 2. Start the video repair now

If you don want to repair all the videos at once, you can select a singe one and choose "Repair". Click the trash button to remove the video from the repair list.

select videos to repair

✨Step 3. Preview and save repaired videos

It may takes longer to repair large videos. Click the play icon to preview the repaired videos, and click "Save All" to save these video files. The "View Repaired" button will lead you to the repaired folder directly.

save repaired videos in Fixo

✨Step 4. Apply advanced repair if fails

If the video shows "Quick Repair Failed", that means the video is seriously damaged and it's better to utilize the advanced repair mode. Click "Advanced Repair" > the folder icon > "Confirm" to add a sample video.

add sample videos to perform advanced repair

✨Step 5. Check the match result

You'll know whether the sample video can help repair the corrupted videos or not in the pop-up window. A list of detailed information on corrupted and sample videos will show up. Click "Repair Now" to start the advanced video repair process.

click repair now to start advanced repair

You can share this post with your friends or colleagues who are currently facing the same problem:


Fix 2. Update Graphics Drivers

You can first solve this green screen when watching videos caused by outdated NVIDIA or AMD graphics drivers. Update your drivers like this:

For Windows users:

Step 1. Right-click "My Computer" and go to "Follow Manage" > "Device Manager".

Step 2. Click "Display Adapters". Now, find your graphics driver and right-click it. 

Step 3. Choose "Update Driver" from the menu and select "Search automatically for updated driver" when the new window appears.

update driver

Step 4. Restart your PC and play your video again to see if this error persists.

For macOS users:

Step 1. Tap on the Apple logo on the upper-left of your Mac.

Step 2. Choose "Software Update" from the menu. 

Step 3. Install the macOS update, and the graphics driver will be automatically installed.

Updating the audio driver is also workable when the video freezes but the audio continues.

Fix 3. Try Disabling Hardware Acceleration

If your computer is suffering from poor hardware acceleration, there are chances that you may encounter a green screen when playing videos on tv. In this case, you just need to disable the hardware acceleration like this:

For Google users:

Step 1. Launch Google Chrome and click the three dots icon. Find "Settings" > "Advanced".

Step 2. Keep scrolling to find "System". Turn off "Use hardware acceleration when available".

disable use hardware acceleration in google

Step 3. Restart your Google and open your video again.

For Firefox users:

Step 1. Open your Mozilla Firefox and click "Menu" from the top-right corner.

Step 2. Find "Options" > "General". Scroll down to find "Performance".

Step 3. Uncheck "Use recommended performance settings".

disable use hardware acceleration in firefox

This method may work as well when your video not playing in Firefox.

You are welcome to post this article on your social media, like Twitter or forums like Reddit.


Fix 4. Enable JavaScript in Your Browser

If you have recently updated your browser or antivirus software and made changes to your firewall or other, you can enable JavaScript to solve the green screen. Follow the steps here:

For Google Chrome users:

Step 1. Open Google Chrome and type chrome://settings/content/javascript in the address bar.

Step 2. Hit Enter. Check "Don't allow sites to use JavaScript" in the new window and reopen your video.

disable javascript

For Safari users:

Step 1. In the top menu bar, go to "Safari" > "Preferences".

Step 2. Under the Security tab, uncheck "Enable JavaScript" and play your video again.

Fix 5. Utilize Windows Troubleshooter

It is also a wise choice to run the built-in troubleshooter of Windows to fix video playback like Windows Media Player cannot play MP4. Here are the detailed steps you need to follow:

Step 1. Enter Troubleshoot settings in the search bar and open it when its logo appears. 

Step 2. Find "System" > "Troubleshoot" > "Other troubleshooters".

Step 3. Scroll down to find "Video Playback" and click "Run".

tun videoplyback troubleshooter

FAQs on Green Screen When Playing Videos

We prepared some frequently asked questions to help you have a better understanding of this error:

1. Why are my videos showing up as a green screen?

You may encounter this green screen when your computer has poor hardware performance, your Flash player is unable to play high-quality videos, or your graphic drivers are outdated.

2. How do I fix green screen in VLC Media Player?

Do as follows:

  • Open the VLC media player and find "Player Preferences".
  • Choose "disable video acceleration"
  • Restart the VLC and play your video again

3. How do I fix green screen video on Chrome?

You can choose from the methods below one by one:

  • Update graphics driver
  • Disable hardware acceleration
  • Reinstall Google Chrome
  • Turn off graphics performance

Final Words

In this post, we have briefly looked at the causes and fixes of green screen when playing videos. You can troubleshoot this video playing error by updating the graphics drivers, disabling the hardware acceleration and JavaScript, and running the Windows troubleshooter. If the four methods all fail, your last resort is to consult video repair software like EaseUS Fixo Video Repair.

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author Finley


Finley is interested in reading and writing articles about technical knowledge. Her articles mainly focus on file repair and data recovery.

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