6 Ways to Fix Video Freezes But Audio Continues

If you're experiencing the frustrating issue of video freezing but audio continues on YouTube or Netflix, you're in the right place! Check out updated troubleshooting tips and solutions to fix this problem.

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Have you ever been caught in that annoying moment when you're watching a video, and suddenly, the visuals decide to take a break while the audio keeps playing? You're not alone. 

It's like the video hit the pause button, leaving you wondering what's going on. Let's look at how to fix the video freezes but audio continues error. You don't need to be a tech pro since we'll break everything down for you. By the end, you'll have the know-how to keep your videos playing smoothly, just as they should. Let's get started!

How to Fix Video Freezes But Audio Continues 

We have provided you with 6 workable fixes; you can read the title first to get a basic idea of each one. Or you can click the one you are interested in to locate the specific position.

  1. Fix 1. Repair Corrupted Videos with Video Repair Tool📹
  2. Fix 2. Make Sure Your Hardware Is in Good Condition
  3. Fix 3. Ensure Your Antivirus is Updated and Activated
  4. Fix 4. Open Your Video with Another Media Player
  5. Fix 5. Utilize VLC Repair
  6. Fix 6. Update the Audio and Video Drivers of your Computer

Fix 1. Repair Corrupted Videos with Video Repair Tool

When you encounter a scenario where your video freezes while the audio continues playing, it's often a sign of video file corruption. In such cases, a reliable video repair tool can be the key to salvaging your multimedia content. EaseUS Fixo Video Repair is a robust solution designed to address various video corruption issues. 

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Whether your video freezes or becomes unplayable, this tool can help repair it to an excellent state. Its powerful and reliable repair features make it a go-to choice for corrupted video files. EaseUS Fixo Video Repair supports performing MP4 repair and MOV, M2TS, MKV, MTS, 3GP, AVI, FLV, M4V repair, etc, ensuring compatibility with various media files. Common cases like video playback error code 224003, audio and video out of sync, and MP4 files not playing can be fixed perfectly.

Plus, with an intuitive interface, users can easily navigate through the repair process with this video repair tool, making it accessible for both beginners and experienced users. For your information, EaseUS Fixo Video Repair has just released its Mac version, so you can now fix corrupted videos on macOS.

Let's look at the steps to use EaseUS Fixo Video Repair without hassle:

✨Step 1. Download, install, and launch EaseUS Fixo Video Repair

Click the download button or visit Fixo official website to download and install this video repair tool, In the interface, click "Video Repair" > "Add Videos" to upload movies, recordings, or other video files from various storage devices.

add videos to repair videos with Fixo

✨Step 2. Start the video repair now

If you don want to repair all the videos at once, you can select a singe one and choose "Repair". Click the trash button to remove the video from the repair list.

select videos to repair

✨Step 3. Preview and save repaired videos

It may takes longer to repair large videos. Click the play icon to preview the repaired videos, and click "Save All" to save these video files. The "View Repaired" button will lead you to the repaired folder directly.

save repaired videos in Fixo

✨Step 4. Apply advanced repair if fails

If the video shows "Quick Repair Failed", that means the video is seriously damaged and it's better to utilize the advanced repair mode. Click "Advanced Repair" > the folder icon > "Confirm" to add a sample video.

add sample videos to perform advanced repair

✨Step 5. Check the match result

You'll know whether the sample video can help repair the corrupted videos or not in the pop-up window. A list of detailed information on corrupted and sample videos will show up. Click "Repair Now" to start the advanced video repair process.

click repair now to start advanced repair

Remember to share this post with others facing issues with videos freezing, but the audio continues.


Fix 2. Make Sure Your Hardware Is in Good Condition

If you've activated hardware acceleration in your web browser, it may lead to the issue. While this feature can be beneficial, it can potentially cause problems, such as audio continuation while YouTube videos freeze. 

Therefore, if this situation applies to you, consider disabling hardware acceleration in your browser to see if it resolves the problem. This method is also a way out when encountering error code 232011.

If you're a Chrome user, here are the steps to follow:

Step 1. Start by launching "Chrome," clicking the three dots menu button, and selecting the "Settings" option.

select seetings

Step 2. Head down to the bottom of the page and click on "Advanced."

Step 3. Find the "Use hardware acceleration when available" option under the "System" section and disable it.

disable the use hardware acceleration when available option

Step 4. Lastly, restart "Chrome" and check if the problem persists.

Fix 3. Ensure Your Antivirus is Updated and Activated

Antivirus software is crucial in safeguarding your computer from potential threats, but outdated or deactivated antivirus programs can inadvertently hinder normal system functions, including video freezes but audio continues. 

Outdated or inactive antivirus software may not provide adequate protection against the latest threats, and it could inadvertently interfere with the functioning of other software, including media players. Ensuring that your antivirus is up-to-date and active helps maintain a secure computing environment and resolves potential conflicts with video playback.

Here's how to do it:

Step 1. Access the "Windows Security" application.

Step 2. Navigate to "Virus & Threat Protection."

navigate to virus and threat protection

Step 3. Select "Check for Updates."

select check for updates

Step 4. Let the application perform a scan and find updates.

Step 5. After it's done, you can utilize "Microsoft Defender Antivirus."

Fix 4. Open Your Video with Another Media Player

Sometimes, issues with playing videos may be related to compatibility or bugs in the media player you're using. Opening your video with another media player can help resolve these problems. This is an easy but useful fix that helps you solve similar situations when 

Media players use different codecs and algorithms to decode and play video files. So, if your current media player is having trouble with a particular video, trying an alternative player might fix compatibility issues. Open-source media players like the VLC media player, in particular, often receive frequent updates and community support, making them reliable options for troubleshooting.

play with media player

If this guide was helpful, consider sharing it on your social media accounts to help others facing similar problems.


Fix 5. Utilize VLC Repair

Using VLC repair, you can address freezing video issues with a few straightforward steps in configuring video freezes but audio continues.

Step 1. Open "VLC Preferences," which can be found in the tools area or by pressing "Ctrl+P" within the VLC app.

utilize vlc repair

Step 2. Select the "All" option at the bottom left corner of the window. Proceed to the "Input / Codecs" section.

mark all and click on input or codec

Step 3. Scroll down and locate the "Cache values."

Step 4. Set the values for "File Caching (ms)," "Disc Caching (ms)," and "Network Caching (ms)" to 1000.

input the code

Step 5. Modify the " Skip the Loop Filter" Value by changing the value from "None" to "All." Find Hardware decoding in the "FFmpeg audio/video decoder" settings, ensuring the value is set to Disable.

Step 6. Return to the left bottom corner, select the "Simple" option, navigate to the Video section, and alter the Video Output settings from Automatic to DirectX (DirectDraw).

Here is a more inclusive guide to help you perform VLC repair:

vlc repair

VLC Video Repair: How to Fix Corrupted Videos with VLC

This article gives a full guide on repairing corrupted videos with a VLC media player. Read more >>

Fix 6. Update the Audio and Video Drivers of your Computer

Keeping your graphics drivers updated helps prevent any display-related issues. If the previously mentioned methods do not show results, consider updating your graphics drivers to see if it resolves the problem.

Utilize the Optional Updates feature:

Step 1. Go to "Settings" > "Windows Update." 

Step 2. Select "Advanced options."

select avanced options

This feature lets you download and install driver updates. Alternatively, you can explore the Device Manager application to keep your graphics drivers current. 

Another option is to get the latest drivers straight from the official website of your device manufacturer. On top of that, you can opt for free third-party driver updater software.

Knowledge Center: Why My Video Freezes But Audio Continues 

Here are some common factors that contribute to the "video freezes but audio continues" error:

  • 🎾Issues with web browsers: Using an outdated browser may be a potential reason your YouTube videos freeze, yet the audio continues. Furthermore, complications with browser extensions might also be a contributing factor to the freezing dilemma.
  • 🛎️Server issues: Poor internet connectivity or server overload can lead to the freezing of YouTube videos. Additionally, accumulated cookies and cached data on the website may contribute to freezing YouTube videos.
  • 🔗Network connectivity issues: Poor internet connectivity or fluctuations in network speed can disrupt the seamless streaming of video content. The audio might continue in such cases, but the video freezes due to delayed data transmission.
  • 💽Driver problems: Outdated or corrupted graphics drivers on your device could be the culprit behind your YouTube videos freezing. Outdated drivers may result in the freezing of videos while the audio continues to play, presenting a significant concern.

FAQs on Video Freezes But Audio Continues 

If you have more questions about the video freezes but audio continues error, here's some information. This will help clear the air on this problem.

1. How do I fix a video that keeps freezing?

Below are some ways to fix a video that keeps freezing

  • Update the drivers for your graphics card
  • Adjust the screen resolution
  • Verify that your device is adequately ventilated for proper functioning.

2. Why do some YouTube videos freeze?

Occasionally, a bad internet connection or server overload may interrupt YouTube playback. If the problem comes from the YouTube server, it's likely affecting multiple users. Plus, stored cookies and caches on the website could contribute to the freezing problem in YouTube videos. You can use some online tools to fix YouTube videos not playing.

3. How do I fix VLC from freezing?

  • Ensure VLC is updated to the most recent version.
  • Optimize the cache value.
  • Adjust the video output setting.
  • Modify FFmpeg settings.
  • Deactivate hardware decoding.
  • Consider using an alternative video player.


In summary, navigating through the details of video playback issues, especially when faced with the common problem of video freezing while the audio continues, requires practical solutions. We've looked at some practical fixes ranging from using a video repair tool to updating your computer's audio and video drivers. If you're struggling with video freezes but audio continues, we highly recommend trying EaseUS Fixo Video Repair. Download EaseUS Fixo Video Repair and watch your favorite content hassle-free. 

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About the Author

author Finley


Finley is interested in reading and writing articles about technical knowledge. Her articles mainly focus on file repair and data recovery.

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