6 Solutions for Windows 10 Can't Create Recovery Drive

Jean updated on Sep 10, 2020 to Todo Backup Resource | How-to Articles

"Today I tried to create a recovery USB drive but failed. I got the error message displaying in the below screenshot, it says 'We can't create a recovery drive' with the added information 'A problem occurred while creating the recovery drive'. I don't get to the screen to select the USB flash drive, so no indication of what the problem is about. It's a 64GB formatted USB drive by the way."

error we can't create a recovery drive

Why Can't I Create a Recovery Drive 

You can create a USB flash drive or an optical disc-based recovery drive on the Windows platform, which allows you easily access a failed Windows system that won't boot. Regardless of how you create a recovery drive, sometimes the whole process doesn't accomplish as expected, and one of the commonly seen errors the Windows displays is about 'we can't create a recovery drive' without pointing out the exact error source.

So, you have to dig out by yourself, by learning some common reasons and making a preliminary judgment. Here are the four most common reasons:

  • The option 'back up system files to the recovery drive' requires at least a 16GB USB flash drive.
  • The USB flash drive has a corruption issue, and Windows cannot format everything on the drive to create a recovery drive.
  • The Windows file system has corrupted.
  • When the winre.wim file gets lost or deleted, you will also see the error message.

How to Fix We Can't Create Recovery Drive on Windows 10

Based on the above reasons that may cause you to be unable to create a recovery drive in Windows, it is strongly recommended to use the following 6 solutions when the recovery drive creation gets stuck, fails, and sends the error message "We cannot create a recovery drive". Now let's check them one by one.

Solution 1. Prepare another USB flash drive

If you get an extra USB hard disk in your hand, go ahead replacing the current one, and start afresh to create a recovery drive in the same way.

Solution 2. Disable Antivirus software

Sometimes the antivirus software on your computer may block certain operations. Temporarily disable your antivirus software and try to create a recovery drive once again to see if it helps. In most cases, you should not disable the antivirus software. If you have successfully created a recovery drive after closing the antivirus software, you should re-enable it as soon as you're done. 

Solution 3. Check & repair system files corruption

Try to run a System File Checker (SFC) scan to check for any file corruption. SFC scan will scan for corrupt system files on the computer and repair them.

Step 1. Press "Windows + X", click "Command Prompt (Admin)".

Step 2. In the Command Prompt, type the command sfc /scannow and then press "Enter".

Solution 4. Check and format the USB drive

In the case that your flash drive has been using for several years and was formatted many times, it's necessary to check its health state and format the flash drive to have another try.

Step 1. Make a full backup of all your drive content.

Step 2. Connect your USB drive to the computer, enter "This PC" to find it.

Step 3. Right-click your USB drive and choose "Format".

Step 4. Under the Format Device Name (Drive Letter) window, click File System, and use the drop-down arrow to select your preferred filing system.

Step 5. Follow the lead message to confirm your operation

Solution 5. Create a USB recovery drive in another way

We think a third-party bootable USB creation tool as the last resort to solve the problem of Windows can't create a recovery drive. When you find no reason and the corresponding solution to troubleshoot the displayed error, try EaseUS system backup software to create EaseUS Todo Backup bootable disk, which works the same as a Windows USB recovery drive for the purpose of disaster recovery and boot from USB on a Windows 10 PC.

Step 1. Download and launch EaseUS Todo Backup.

open easeus todo backup

Step 2. Click "OS" on the home screen to back up your Operating System (Windows 10/8/7). Then a mini window pops up, it will detect and display the operating system information automatically.

click system backup to back up your operating system

Step 3. Select the backup destination, the software will choose the most suitable location by default.

Step 4. Click "Schedule" option to open the Backup Scheme window, here you can create a scheduled backup plan to back up your OS later, daily, weekly, monthly or upon an event. Then, your OS will be automatically backed up.

click schedule to automatically back up your OS

Step 5. Save all of the changes. Click "Proceed" to start Windows 10 system backup.

After creating the image backup of your OS, you can create a WinPE disk on your USB flash drive. If your computer can't create a recovery drive, you can try to boot your computer from the WinPE disk.

Step 1. Prepare a USB drive which can be written and read.

connet the USB to computer to create emergency disk

Step 2. Launch and install EaseUS Todo Backup on the Computer B

Step 3. Open the tool and click "Tools" > "Create Emergency Disk".

create WinPE emergency disk

Step 4. Select "Create WinPE emergency disk".

Step 5. Select a bootable media type: here we choose USB drive.

create emergency disk to a usb

Step 6. Click "Proceed" to create a bootable disk.

Solution 6. Run DISM tool

DISM tool stands for Deployment Image Servicing and Management. You can run this tool through CMD and try again.

Step 1. Open an elevated command prompt. Press Win Key + X, click Command Prompt (Admin).

Step 2. Type the following command, and then press Enter. It may take several minutes for the command operation to be completed.
Command: dism.exe /online /cleanup-image /scanhealth

Step 3. After you get the message "The operation completed successfully" type second command and press enter. It will take some time to finish.
Command: dism.exe /online /cleanup-image /restorehealth

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Frequently Asked Questions

Why choose EaseUS Todo Backup?

"The easiest way to protect your data and system files."techradar

"EaseUS Todo Backup Free is one of the most popular free data backup applications available. This software offers a myriad of features and is extremely user-friendly. It provides a full system backup, meaning you can back up your entire operating system."TopTenReviews

"EaseUS ToDo Backup Home is a great backup program, well suited to the home and SMB space."PCWorld

What is the difference between Clone and Backup? In what cases should I use Clone?

Clone will copy one disk to another or one partition to another (unallocated space is also supported). Usually, this option is used to upgrade the current disk by creating an identical copy. Backup will generate a .PBD image file containing the selected files or system that can be restored from the .PBD image if needed.

What is the difference between System Backup and Disk Backup?

System Backup will auto-select the system boot related partition(s) as the backup source to make sure the system image can be restored properly. Disk/Partition Backup will allow you to manually select a whole disk or speficy a certain partition as the backup source. You will get the same backup result as System Backup if you manually select the system and boot partitions with the Disk/Partition Backup option.

As a computer newbie, what features should I use to protect my computer?

You can use System Backup to back up the system and boot partitions, use Disk/Partition backup to back up the data partition and add plans to run an automatic backup. If you use the computer frequently or have software that may cause boot failure of the computer, we would suggest you back up the computer every 1 to 2 days. For other situations, you can backup the computer once a week. In addition, you can schedule File Backup to back up the files which are changed frequently.

What kind of storage service should I use to save my backup images?

EaseUS Todo Backup can save backup images to internal disks, external disks, network drives, or free cloud(Google Drive, Dropbox, and OneDrive) and CD/DVD. It is suggested to save the images to the internal/external/network drives to save time as those kinds of disks have a better read-write speed. It is suggested NOT to save the image on the source disk, because once the disk is damaged, all the files on the disk will become unavailable and you will be unable to restore the image.

As a company network administrator, what features should I use to protect our internal computers?

It is recommended that you use the SQL Backup feature to back up your company's SQL server and Exchange Backup feature to back up the Exchange server. In addition, you can execute System Backup to back up the system and boot partitions on every computer and set a plan to execute the backup once a day or twice a week to ensure that the computer can be restored timely when it has boot issues. File Backup feature can be used to back up important user data. If there are a large quantity of computers, you can purchase EaseUS Backup Center to manage the backups on the client computers centrally.

About EaseUS Todo Backup

Be it a file, system, partition, or disk, EaseUS Todo Backup will help you back up or clone the item and provide you with multiple backup plans.