How Do I Get My Computer to Recognize a USB Device

Abby Haines updated on Nov 06, 2018 to Storage Media Recovery | How-to Articles

Summary

Here is the answer to how do i get my computer to recognize a USB device. Try the offered troubleshooting steps if your USB drive is not detected, recognized or showing up while plugging in.

"I have an 8 GB Transcend flash drive. When I plug it in my laptop for data transfer, it is not even detected and I can not see it in My Computer. Why did this happen and is there any fix that I can try to get the USB device recognized?"

Five Steps to Get USB Recognized

Have you ever run into a similar USB device not recognized issue? The symptoms of the problem vary in different situations. You may 

  • Receive a USB device malfunctioned error in the lower right corner with "The last USB device you connected to this computer malfunctioned, and Windows does not recognize it." error message. 
  • See unknown USB device (device descriptor request failed) error in device manager.
  • Get no error message but just find the USB drive not showing up in my Computer. 

1 - Check If the USB Device is Recognized on Another Laptop.

If it is still not detected, it suggests that the USB device might be corrupted. Then you will need to check and repair disk errors
If it is detected, move to the next step to check and fix the problem. 

2 - Run Device Troubleshooter.

1) Go to Start > Control Panel > search "troubleshooter" and then click "Troubleshooting" > Hardware and Sound > Configure a Device.
2) Follow on-screen instruction, and click on Apply this fix if any problem is found. 

This helps if USB device not recognized happens because of Windows miss other important updates hardware or due to software issues. If it doesn't work, move to step 3.

3 - Uninstall and re-install USB controllers

1) Open Device Manager.
2) Expand Universal Serial Bus controllers. Right-click a device and select Uninstall. Repeat for each device.
3) Restart your PC and your USB controllers will automatically re-installed.

Your computer will then recognize the USB device if the issue occurred because the currently loaded USB driver has become unstable or corrupted. And if the problem still exists, proceed to step 4.

4 - Disable USB selective suspend setting.

1) Click Start button, type power plan in the Search box, and then select Choose a power plan.
2) Next to your currently selected plan, select Change Plan Settings.
3) Select Change advanced power settings.
4) Select the box to expand USB Settings > USB selective suspend settings.
5) Select Plugged in, select the drop-down menu, and then select disabled.
6) If you're using a laptop, select Battery, select the drop-down menu, and then select disabled. 
7) Select Apply > OK.

This method can help your computer recognize a USB device by preventing your USB external drive from powering down. 

5 - Recover data and reformat the USB drive to make it recognized

These are all the troubleshooting steps that you can try to make your computer recognize a USB device. If none of them resolve your issue, our advice is to try EaseUS data recovery software to recover your data and then format the USB drive for repair.

Step 1. Connect USB to your PC and run USB data recovery software.

  • Connect the USB flash drive on which your files to your computer and launch EaseUS USB data recovery software - Data Recovery Wizard on your PC.
  • Select your USB drive under External Devices and click Scan to start finding your lost files.
Select USB to scan and find lost files.

Step 2. Scan to find all lost files from USB.

  • EaseUS Data Recovery Wizard will thoroughly scan your USB flash drive and find all your lost data on it.
Scan USB drive to find lost files.

Step 3. Restore all lost files from USB.

  • After the scanning process, you can check and preview found USB files in this program.
  • "Deleted Files" is for you to find deleted files. And "Lost Partition Files" is quick access to find formatted data.
  • Double-click the files to preview and choose available ones, click "Recover" to save them to a secure location on your PC or other external storage devices
Restore lost USB data.
 
 

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Frequently Asked Questions

1. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

2. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

3. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

4. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

5. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

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