Transcend USB Pen Drive Not Detected/Not Working

On this page, you'll learn how to resolve Transcend USB pen drive not detected or not showing up issue by using JetFlash Online Recovery and restore all lost files with EaseUS data recovery software. If you are facing such a problem, follow to troubleshoot this issue without losing data.

Table of Contents

"Last night, I transferred some data files from my Transcend 8GB pen drive to the other drive by using cut + paste. Meanwhile, after that, I got an error message. I could not access to my pen drive.

Then I re-plug it to the computer, the light blinked but the drive was not detected. And I got a message, saying that 'please insert a disk into a removable drive G'. How can I repair it?"

When your Transcend USB flash drive is not detected/recognized or Transcend USB pen drive is not working properly in Windows 10,8,7, don't worry. Now, you can fix this error without losing data by using a Transcend USB repair tool - Jetflash Online Recovery and EaseUS data recovery software.

Follow and see how to make your USB work again and restore all valuable data in the following two parts.

Part 1. Make USB Reusable with Transcend USB Pen Drive Repair Tool

For Transcend USB pen drive users, who are facing USB not detected nor working issue, can turn to Transcend USB repair tool - JetFlash Online Recovery to troubleshoot the problem. 

It's developed by Transcend which is designed to fix the "Transcend JetFlash USB flash drive not working or not detected" issue on Windows PC, by means of restoring the malfunctioning flash drive to its factory default settings.

As JetFlash Online Recovery is not an EaseUS product, you need to download it from its official site: https://www.transcend-info.com/Support/Software-3/.

Notice:
1. JetFlash Online Recovery will DELETE all stored data on the Transcend flash drive during the repairing process.
Therefore, back up valuable data in advance. 
2. If you can't access Transcend USB, repair it first with JetFlash Online Recovery.
Then go to Part 2 and apply EaseUS file recovery software to restore your lost valuable files.  
3. To avoid unnecessary data loss, always remember to create a backup of valuable files to another storage device.

Guide: repair Transcend USB flash drive with JetFlash Online Recovery 

Step 1: Connect Transcend USB flash drive to your PC and launch this Transcend repair tool - OnLineRecovery.exe.

Step 2: Connect your computer to the internet, let the program check your USB and click "OK" to confirm.

Step 3: Choose the repair mode: Repair drive & erase all data or Repair drive & keep existing data.

  • To troubleshoot the "Transcend USB flash drive not working or detected" problem, only erasing all data can help. 
  • So, choose "Repair drive & erase all data" and click "Start". 
  • Your saved files on Transcend USB flash drive will be permanently deleted by then.
  • Repair undetectable Transcend USB pen drive.

Step 4: Wait patiently until the repairing process completes. Click "Exit" to finish the process and unplug the device.

Now, re-plug your Transcend USB flash drive back to the computer. Windows will immediately detect your drive once it's connected.

Tip
If Transcend USB repair tool - JetFlash OnLine Recovery fails to repair the not working USB, you can refer to USB not showing up for more detail assistance.

Don't worry if your documents, music, pictures or applications on the drive have been removed by JetFlash Online Recovery.

In the next part, you'll find reliable file recovery software provided by EaseUS to fully restore the lost files on USB.

Part 2. Recover Transcend USB Lost Files with EaseUS File Recovery Software

Most users indeed can do nothing to avoid file loss while fixing Transcend USB flash drive and pen drive not detected and not working error with JetFlash Online Recovery. The best way should be backing up data before trying to repair. 

But if you are unable to access the undetectable USB to back up files, don't panic. First, refer to Part 1 for a detailed guide to repair the undetectable USB. Next, apply reliable data recovery software for help.

EaseUS Data Recovery Wizard supports to recover data from Transcend memory card, USB flash drive, pen drive, etc. due to formatting, deletion, virus infection, etc. in only 3 steps.

Guide: Recover Transcend flash drive data with EaseUS Data Recovery Wizard

Step 1. Choose the flash drive to scan

Launch EaseUS Data Recovery Wizard and choose your flash drive where you lost important files. Click "Scan" to start.

Scan flash drive

Step 2. Check and preview flash drive data

After the scanning is finished, you can quickly locate a specific type of file by using the Filter feature as well as the Search.

  • Filter: A quick way to your wanted files (Click "Filter" > Choose "Type/Time/Size" > Click Tree View on the left side).
  • Search: e.g. File name/file extension.
Find lost flash drive files

Step 3. Restore flash drive data

After checking and finding lost flash drive files, select them and click "Recover" to restore. You shall save the found files to a safe location on your PC rather than to your flash drive.

Restore lost files from flash drive

Check Video tutorial to fix USB not detected:

Knowing ways to repair not working or undetectable Transcend USB pen drive is not the best way for data protection. Here we have some more practical tips to help you protect files and data on your Transcend USB flash drive, pen drive:

1. Back up valuable files regularly

With a backup, you can always survive when data loss issues occur or your Transcend USB pen drive becomes undetectable or even stop working. To do so, we'd like to suggest you back up files to another external hard drive or USB with reliable file backup software. 

EaseUS Todo Backup with its File Backup feature enables you to fully back up desired files at one time in only three steps. This will save your time and storage space on the target device.

Step 1. To back up an entire hard disk or simply its several partitions, the best backup plan is "Disk/Partition". Choose this backup mode and let's begin.

choose disk/partition backup mode

Step 2. On the popup window, choose the hard drive or partition(s) you're going to back up. A check symbol appears after you clicked the mouse.

choose the hard disk/partition you want to back up

Step 3. Click the "Browse..." button in the "Destination" area to choose a backup location. Here, you can choose any location that is available to you, such as the local hard disk, folders, Network drive, NAS device or Cloud storage, including GoogleDrive, DropBox and OneDrive. You can explore all the connected drive by clicking the icon in front of each directory.

choose a backup location

Step 4. Now edit your disk backup image by adding a "Plan name" and "Description" to it.

Do not forget the advanced backup plans in " Backup options", where you can compress the backup image, encrypt the backup for privacy protection and even enable a sector by sector backup.

choose disk/partition advanced backup options

At the same time, you can turn on the "Schedule" in order to create a hard disk/partition backup on a regular basis like daily, weekly, monthly or upon an event according to the schedule set on your own. 

set a disk/partition backup schedule

And the "Image-reserve strategy" lets you manage the increasingly growing backup images economically, you can preserve the backups in a setup time or quantity.

set a disk/partition backup image-reserve strategy

Step 5. Not all the customizable hard disk/partition backup solutions are necessary but try to make full use of the necessary ones. Finally, click "Proceed" to start at once.

For safety, disconnect the physical storage device you used as a backup drive after the backup process is over.

2. Check and repair existing error regularly

When the USB pen drive contains internal file system errors or other unknown issues, you'll not be able to use it. Use Disk Error Checking tool to check and repair internal errors regularly is also necessary:

Step 1: Connect USB to PC, open File Explorer and right-click on the USB.

Step 2: Click on "Properties", go to the Tools tab.

Step 3: Click on the Check button under the Error checking section.

  • It will scan the drive and repair it if errors were found. 
  • check disk errors in Windows 10 drive tool in Propertities

3. Clean up virus with antivirus software

Virus infection will also cause the storage devices not working issue. Use antivirus software to clean up virus and malware is also important.

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Updated by Roxanne

Roxanne is one of the main contributors to EaseUS and has created multiple posts on digital devices like PCs, Mobile phones, tablets, Mac, etc. She loves to share ideas with people of the same interest.

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Written by Jean

Author Jean has been writing tech articles since she was graduated from university. She has been part of the EaseUS team for over 5 years. Her special focuses are data recovery, disk partitioning, data space optimization, data backup and Mac OS. By the way, she's an aviation fan!

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