Transcend USB Pen Drive Not Detected/Not Working

Jean updated on Sep 19, 2019 to Data Recovery Solution | How-to Articles

Summary

On this page, you'll learn how to resolve Transcend USB pen drive not detected or not showing up issue by using JetFlash Online Recovery and restore all lost files with EaseUS data recovery software. If you are facing such a problem, follow to troubleshoot this issue without losing data.

"Last night, I transferred some data files from my Transcend 8GB pen drive to the other drive by using cut + paste. Meanwhile, after that, I got an error message. I could not access to my pen drive.

Then I re-plug it to the computer, the light blinked but the drive was not detected. And I got a message, saying that 'please insert a disk into a removable drive G'. How can I repair it?"

When your Transcend USB flash drive is not detected/recognized or Transcend USB pen drive is not working properly in Windows 10,8,7, don't worry. Now, you can fix this error without losing data by using a Transcend USB repair tool - Jetflash Online Recovery and EaseUS data recovery software.

Follow and see how to make your USB work again and restore all valuable data in the following two parts.

Part 1. Make USB Reusable with Transcend USB Pen Drive Repair Tool

For Transcend USB pen drive users, who are facing USB not detected nor working issue, can turn to Transcend USB repair tool - JetFlash Online Recovery to troubleshoot the problem. 

It's developed by Transcend which is designed to fix the "Transcend JetFlash USB flash drive not working or not detected" issue on Windows PC, by means of restoring the malfunctioning flash drive to its factory default settings.

As JetFlash Online Recovery is not an EaseUS product, you need to download it from its official site: https://www.transcend-info.com/Support/Software-3/.

Notice:
1. JetFlash Online Recovery will DELETE all stored data on the Transcend flash drive during the repairing process.
Therefore, back up valuable data in advance. 
2. If you can't access Transcend USB, repair it first with JetFlash Online Recovery.
Then go to Part 2 and apply EaseUS file recovery software to restore your lost valuable files.  
3. To avoid unnecessary data loss, always remember to create a backup of valuable files to another storage device.

Guide: repair Transcend USB flash drive with JetFlash Online Recovery 

  • Step 1: Connect Transcend USB flash drive to your PC and launch this Transcend repair tool - OnLineRecovery.exe.
  • Step 2: Connect your computer to the internet, let the program check your USB and click "OK" to confirm.
  • Step 3: Choose the repair mode: Repair drive & erase all data or Repair drive & keep existing data.
  • To troubleshoot the "Transcend USB flash drive not working or detected" problem, only erasing all data can help. 
  • So, choose "Repair drive & erase all data" and click "Start". 
  • Your saved files on Transcend USB flash drive will be permanently deleted by then.
  • Repair undetectable Transcend USB pen drive.
  • Step 4: Wait patiently until the repairing process completes. Click "Exit" to finish the process and unplug the device.

Now, re-plug your Transcend USB flash drive back to the computer. Windows will immediately detect your drive once it's connected.

Tip
If Transcend USB repair tool - JetFlash OnLine Recovery fails to repair the not working USB, you can refer to USB not showing up for more detail assistance.

Don't worry if your documents, music, pictures or applications on the drive have been removed by JetFlash Online Recovery.

In the next part, you'll find reliable file recovery software provided by EaseUS to fully restore the lost files on USB.

Part 2. Recover Transcend USB Lost Files with EaseUS File Recovery Software

Most users indeed can do nothing to avoid file loss while fixing Transcend USB flash drive and pen drive not detected and not working error with JetFlash Online Recovery. The best way should be backing up data before trying to repair. 

But if you are unable to access the undetectable USB to back up files, don't panic. First, refer to Part 1 for a detailed guide to repair the undetectable USB. Next, apply reliable data recovery software for help.

EaseUS Data Recovery Wizard supports to recover data from Transcend memory card, USB flash drive, pen drive, etc. due to formatting, deletion, virus infection, etc. in only 3 steps.

Guide: Recover Transcend flash drive data with EaseUS Data Recovery Wizard

Step 1. Plug the USB flash drive into your computer.

Please do not use your USB flash drive once you lose or delete files on it. The sooner you take actions to restore lost data, the bigger chance you'll have to restore all of them.

Step 2. Run EaseUS data recovery software and scan flash drive.

  • Launch EaseUS Data Recovery Wizard and choose your flash drive under External Devices.
  • Click Scan to start finding your flash drive files.
Scan flash drive.

Step 3. Check and preview found flash drive data.

You can double click to preview found files.

  • Delete Files: List your deleted files there.
  • Drive: It loads all the found data there.
  • Lost Partition Files: Check first if it's for formatted recovery.
  • Extra Files: Finds files that lost names or paths.
  • Filter: A quick way to your wanted files.
  • Search: e.g. File name/file extension.
Find lost flash drive files.

Step 4. Restore flash drive data.

  • After checking and finding lost flash drive files, select them and click Recover to restore.
  • Please save the found files into a safe location on your PC rather than to your flash drive.
Restore lost files from flash drive.

Protect Files/Data on Transcend USB Flash Drive/Pen Drive

Knowing ways to repair not working or undetectable Transcend USB pen drive is not the best way for data protection. Here we have some more practical tips to help you protect files and data on your Transcend USB flash drive, pen drive:

1. Back up valuable files regularly

With a backup, you can always survive when data loss issues occur or your Transcend USB pen drive becomes undetectable or even stop working. To do so, we'd like to suggest you back up files to another external hard drive or USB with reliable file backup software. 

EaseUS Todo Backup with its File Backup feature enables you to fully back up desired files at one time in only three steps. This will save your time and storage space on the target device.

Step 1: Launch EaseUS Todo Backup and choose "Disk/partition Backup".

back up data with easeus todo backup

Step 2: Choose disk partition that you want to back up. Then select a destination where you want to store the backup file.

Step 3: Click "Proceed" to start the data backup process.

2. Check and repair existing error regularly

When the USB pen drive contains internal file system errors or other unknown issues, you'll not be able to use it. Use Disk Error Checking tool to check and repair internal errors regularly is also necessary:

  • Step 1: Connect USB to PC, open File Explorer and right-click on the USB.
  • Step 2: Click on "Properties", go to the Tools tab.
  • Step 3: Click on the Check button under the Error checking section.
  • It will scan the drive and repair it if errors were found. 
  • check disk errors in Windows 10 drive tool in Propertities

3. Clean up virus with antivirus software

Virus infection will also cause the storage devices not working issue. Use antivirus software to clean up virus and malware is also important.

 
 

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Frequently Asked Questions

1. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

2. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

3. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

4. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

5. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

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