How to Fix Microsoft Excel Has Stopped Working 2007/2010/2013/2016

Tracy King updated on Feb 22, 2023 | Home >Computer Instruction

Workable Solutions Step-by-step Troubleshooting
Fix 1. Open Excel in Safe mode  Type excel.exe /safe in Run box to open the Excel in safe mode. Check if the software still crashes...Full steps
Fix 2. Disable Add-ins  Opening Excel in safe mode, click "File" > "Options" > "Add-ins". Select "COM Add-ins", and click "Go"...Full steps
Fix 3. Check antivirus/conflicts Try to end antivirus as well as the running applications to see if the issue is removed...Full steps
Fix 4. Change default printer Go to the Control Panel > click on "Devices and Printers" > set "Microsoft XPS Document Writer"...Full steps
Fix 5. Repair Microsoft Office Go to the "Control panel" > choose "Programs and Features" > click "Change"...Full steps
Fix 6. Recompile Macros Open Excel and click on "Developer" > "Visual Basic". Go to "Tools" > "Options" > "General"...Full steps
Fix 7. Keep Excel updated Open any Office app. Go to "File" > "Account".Under Product Information, choose "Update Options"...Full steps

Microsoft Excel Has Stopped Working When Saving

"Last night, when I finished working on a complex workbook and tried to save it, Windows reported that "Microsoft Excel has stopped working" and didn't allow any operation on the document. What's worse was that I hadn’t saved my document yet. How could I solve this issue and recover my unsaved file? I'm using Microsoft Excel 2016."

Thanks to Microsoft Excel, we can deal with almost all the data relevant work, whether simple or complex data processing. Most of the time, Microsoft Excel runs smoothly and flawlessly. However, sometimes, loathsome and unspecific errors can make it down and stop work properly. On this page, we will focus on Microsoft Excel has stopped working when saving and discuss the solutions.

Microsoft Excel has stopped working

Part 1. 7 Useful Solutions to Microsoft Excel Has Stopped Working

Microsoft Excel has stopped working when saving may result from many matters, like lots of details and contents contained in Excel, the file is generated by a third-party application, add-ins interference, outdated Excel version, and more. However, whatever the reason might be, learn how to get rid of this error now.  

1. Open MS Excel in Safe Mode 

Press Windows+ R to open the Run option. Type excel.exe /safe and click "OK" to open the MS Excel in the safe mode. You can see if the software still crashes. This will help if an add-in or another program is causing Excel to stop working.

Microsoft excel has stopped working - run Excel in safe mode

To repair corrupted Excel files, you can turn to the EaseUS toolkit for file repair. It repairs severely corrupted XLS and XLSX files and retrieves everything from the Excel workbook without modifying its original format.

 Download for Win Recovery Rate 99.7%
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Step 1. Launch EaseUS Data Recovery Wizard, and then scan disk with corrupted documents. This software enables you to fix damaged Word, Excel, PPT, and PDF files in same steps. 

select the disk with corrupted documents

Step 2. EaseUS data recovery and repair tool will scan for all lost and corrupted files. You can find the target files by file type or type the file name in the search box. 

find corrupted documents

Step 3. EaseUS Data Recovery Wizard can repair your damaged documents automatically. After file preview, you can click "Recover" to save the repaired Word, Excel, and PDF document files to a safe location.

repair corrrupt documents

2. Disable Problematic Add-ins

Step 1. Opening Excel in safe mode, click "File" > "Options" > "Add-ins". Select "COM Add-ins", and click "Go".

Step 2. You can try to disable the add-ins one by one and check if the problem has been resolved. If you have added an add-in recently, you can try to remove it first, and see if Excel works correctly after that.

Microsoft excel has stopped working - disable add-ins

3. Check for Antivirus and Other Program Conflicts

The antivirus or other program conflicts can cause the Excel has stopped working error. So here, try to end antivirus as well as the running applications to see if the issue is removed. Besides, it is recommended that you check whether your anti-virus software is up to date or not.

4. Change Default Printer

When you open an Excel document, it attempts to communicate with the printer. If that communication fails, Excel might crash and stop working. In this case, you can troubleshoot by changing the default printer.

Go to the Control Panel > click on "Devices and Printers" > set "Microsoft XPS Document Writer" as the default printer. Once done, try to open Excel again, and your problem may be resolved.

Microsoft excel has stopped working - change default printer

5. Repair Microsoft Office

Step 1. Go to the "Control panel" > choose "Programs and Features". Find Microsoft Office in the list, right-click it and click the "Change" button.

Step 2. When you click on the Change option, then an office window appears on the screen. Select "Quick Repair" > click on the "Repair" button. Wait for the process to finish.

Microsoft excel has stopped working - repair office

6. Recompile Macros

You can check for the macros as some users have reported that problematic macros can make Excel stop working.

If the Developer tool is not in the menu bar, you can add it to the menu bar as follows.

Start Excel > click on "File" > "Options" > "Customize Ribbon" > check "Developer" in the Main Tabs list.

Microsoft excel has stopped working - add Excel developer

Step 1. Launch Excel and click on "Developer" > "Visual Basic". Go to "Tools" > "Options".

Step 2. In the Options window, switch to the "General" tab, clear "Compile on Demand".

Microsoft excel has stopped working - recompile macros

Step 3. In the "Project" navigation pane, right-click "Module" and select ‘Insert’ to insert a new module. Then, save your spreadsheet and close Excel. Then, next time you use macros, you shouldn't encounter the Microsoft Excel stops working error.

7. Keep Microsoft Excel Updated 

If your Microsoft Office installation is outdated, you’ll probably meet applications working issues, like Excel stops working here, Word not responding, Word keeps crashing when saving, etc. You can possibly resolve this issue by installing the latest MS Office updates.

Step 1. Open any Office app, Word, or Excel. Go to "File" > "Account".

Step 2. Under Product Information, choose "Update Options" > "Update Now".  

Microsoft excel has stopped working - update office


We've covered all the common solutions to Excel stopped working errors in this article, and you can try them one by one to resolve the problem. But none of these measures is 100% effective. If you lose your Excel unsaved unluckily, you can resort to the AutoRecovery feature to get back the lost Excel file.

Step 1. Start Microsoft Excel application, click "File" > "Recent".

Step 2. Click "Recover Unsaved Workbooks" and choose the unsaved Excel.

Step 3. Click the "Open" button. Then click "Save As" and save this document into any other safe place.

Microsoft excel has stopped working - recover unsaved Excel

Part 2. Extra Guide: How to Recover Deleted Excel Files

Other than losing an unsaved Excel document, another hot topic is accidentally deleting saved documents. You may lose the saved Excel file by accidental deletion, hard drive formatting, emptying recycle bin, partition loss, virus attack, and more. Under this circumstance, you need a file recovery tool to help you restore lost files.

EaseUS Data Recovery Wizard is a world-wild trusted data recovery program that enables you to restore lost documents, graphics, videos, audio, email, and other files.

Now, download this capable tool to recover deleted Excel files within only three steps. It even allows you to recover files from emptied recycle bin.

Step 1. Launch EaseUS Data Recovery Wizard in Windows 11/10/8/7 and choose the place where you lost data. Then, click "Scan".

select a location to scan

Step 2. After the scan, use the file format filter on the left or upper right corner to find the files you need. Then, you can click the "Preview" button or double-click a file to preview its content.

Choose files to recover

Step 3. Click the checkbox next to the file and click "Recover" to get back the lost data to a secure place.

Recover lost data

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Updated by Cedric

Cedric Grantham is one of the senior editors of EaseUS who lives and works in Chengdu, China. He mainly writes articles about data recovery tutorials on PC and Mac and how-to tips for partition management. He always keeps an eye on new releases and loves various electronic products.

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Written by Tracy King

Tracy joined in EaseUS in 2013 and has been working with EaseUS content team for over 10 years. Being enthusiastic in computing and technology, she writes tech how-to articles and share technical solutions to resolve Windows & Mac data recovery, data backup, partition management, data transfer, Windows update issues, etc.

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