How to Recover Data Files Deleted by Antivirus

Abby Haines updated on Jul 26, 2019 to Data Recovery | How-to Articles

Summary

Did files get disappeared or deleted after antivirus scan? Relax! Here are two antivirus deleted files recovery solutions: using the quarantine and EaseUS file recovery software. You'll learn how to recover data files deleted by antivirus tools like avast antivirus, Norton Internet Security, Kaspersky antivirus, quick heal, and other antivirus utility step by step.

"I scanned my USB pen drive and Avast found some virus. I chose the action "Move to Chest" but it was unsuccessful. So I chose the action "Delete". But now many files were deleted. Can I recover them?"

Suppose you get a virus and then try to remove it from your computer, USB drive, pen drive, SD card or other devices using antivirus software. But finally, your files get deleted while removing the virus. This is a common case for users who lost data after Antivirus scan. Don't worry! Antivirus deleted data recovery is possible. There are two ways to do the job.

antivirus deleted my files

Method 1. Recover Files Deleted by Antivirus from Quarantine

Quarantine is a function of antivirus software that automatically isolates infected files on a computer's hard disk. Files put in quarantine are no longer capable of infecting their hosting system. When you move the files to the Chest or the Quarantine, you can easily get the file back. If you want to restore your deleted file then:

  • Step 1: Open your Antivirus program
  • Step 2: Click on "Menu"
  • Step 3: Click on "Quarantine" or "Virus Chest". Find your desired file and select it.

At the bottom of the antivirus there should be a "Restore" button, just click on it and your file will be restored. Also, you can right-click the file and select "restore". Here, we take the recovery from Avast Antivirus as an example:

recover antivirus deleted files or data

Method 2. Retrieve Data Using EaseUS Data Recovery Software

If method 1 fails to perform Antivirus deleted files recovery, try the second way - recover files deleted by antivirus using EaseUS file recovery software. It can help you recover deleted files from virus infected hard drive, memory card, USB flash drive, SD card, and pen drive, etc. What's more, it can do the following things for you:

  • Recover deleted, formatted, and inaccessible data in different data loss situations.
  • Recover photos, audio, music, and emails from any storage effectively, safely and completely.
  • Recover data from the recycle bin, hard drive, memory card, flash drive, digital camera, and camcorder.

Download this data recovery software to get back lost files as soon as possible.

Step 1. Select the desired data location.

Select the location where you have lost files after using an anti-virus program. For example, if you lost files from C drive after using the anti-virus program, then you should select C drive.

select a location and click scan

Step 2. Let the software scan the anti-virus deleted files

Click "Scan" to generate a Tree-view of all the recoverable files. With an intuitive interface, the recovery process is quite straightforward and does not demand technical expertise. 

filter wanted files

Step 3. Recover the anti-virus deleted files.

Select the desired files from the list and preview what you want to recover. You can click the "Deleted files" option to find the desired files. The "Filter" option provides a quick way to your wanted files, click the option if you have difficulty in finding the desired files. Then, click "Recover" to recover lost files.

recover antivirus deleted files
 
 

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

It's super easy to recover 250+ types of files after deletion, disk formatting and virus infection. Click the links and compare the difference of each version.