Fix macOS Ventura Update Not Showing Up on Mac in 5 Proven Ways

Dany updated on Feb 21, 2024 | Home >Computer Instruction

Workable Solutions Step-by-step Troubleshooting
Fix 1. Check the Supported Devices Click the black Apple icon in the corner of your screen. Click "About this Mac"...Full steps
Fix 2. Check the Internet Connection Choose the Apple menu by clicking the Apple icon. Click the "System Preferences"...Full steps
Fix 3. Check the Apple System Status Sometimes the Software update servers may not available, but this situation is not happening frequently...Full steps
Fix 4. Refresh the Software Update Click the "Advanced Settings". Click the first option, "Check for updates". Then the...Full steps
Fix 5. Search in App Store Go to open the App Store window on Mac. Type in macOS Ventura and search...Full steps

5 Ways to Fix macOS Ventura Update Not Showing Up [Tested]

macOS Ventura was published in Oct 2022, a brand new macOS base system. Many Mac users are excited to download macOS Ventura to experience the Continuity Camera, new Stage Manager, scheduled email, and many new features. Most users will upgrade to macOS Ventura successfully, but macOS Ventura issues like macOS Ventura update not showing up will sometimes happen for many reasons:

  • Unstable internet connection.
  • Unsupported Mac devices.
  • Incorrect time settings.
  • Mac Software Update servers are down.

We will introduce several solutions to help you solve the macOS Ventura update not showing. Before our written tutorial, you could check the video to have a general idea about how to solve this problem. The list of key points can help you skip to the most important parts.

  • 00:16 How to upgrade to macOS Ventura.
  • 01:13 Check the Software Update settings.
  • 03:39 Install macOS Ventura.

As we discussed in the beginning, many reasons may cause the macOS Ventura update not to appear on your Mac or MacBook. Many other similar issues will happen when you decide to upgrade your Mac devices, like Mac check for macOS update stuck, unable to certify macOS Ventura, macOS 13 Ventura installation failed, etc. Don't worry! We will help you solve the problem and install macOS without data loss.

Fix 1. Check the Supported Macs or MacBooks of macOS Ventura

You should know that macOS Ventura is not available for all Mac devices, and you should check your Mac model by following the steps below:

Step 1. Click the black Apple icon in the corner of your screen.

Step 2. Click "About this Mac".

choose about this Mac to check Mac model

Step 3. You will see detailed information about your Mac.

check the Mac model in Apple menu

Now, you should know your Mac model. Then you can check the list to see if your Mac model is on the list or not:

  • iMac 2017 and later
  • iMac Pro 2017 and later
  • MacBook Pro 2017 and later
  • MacBook 2017 and later
  • MacBook Air 2018 and later
  • Mac Mini 2018 and later
  • Mac Pro 2019 and later
  • Mac Studio 2022

If you cannot find your model from this list, your Mac is probably unable to download and install macOS Ventura. Maybe you can download OpenCore Legacy Patcher and install macOS Ventura on an unsupported Mac.

Fix 2. Check the Internet Connection on Mac/MacBook

If your Mac is available for macOS Ventura, the internet connection is the first thing you should check. The fastest way to check your internet is by opening a website in Safari or sending a message with your social media. You can also check your network status in system settings.

Step 1. Choose the Apple menu by clicking the Apple icon.

Step 2. Click the "System Preferences".

check the internet in system preferences.

Step 3. Click the "Network". If you are connected to your home Wi-Fi, maybe it is better to check the router.

Fix 3. Check the Apple System Status to Solve Update Not Showing

Sometimes the Software update servers may not be available, but this situation only happens occasionally. When the new macOS operating system is published, too many users ask for updates, then problems will occur. You can check Apple servers' status quickly at Apple System Status.

check the macOS Ventura updates servers status

Fix 4. Refresh the Software Update to Show macOS Ventura Update

When you come to the Software Update window and find no available updates for your Mac or you see the "Unable to check for update" error appear. You can try to refresh the Software Update on Mac by pressing the Command and R keys together. If it is not working for your Mac, try this method:

Step 1. Click the "Advanced Settings".

refresh the software update

Step 2. Click the first option, "Check for updates". Then the Software Update will refresh.

Step 3. Restart your Mac if you still cannot see the macOS Ventura update.

Fix 5. Search and Download macOS Ventura in App Store

If you cannot upgrade to macOS Ventura in Software Update, maybe you can try App Store. It is simple to download and install macOS Ventura by searching it in App Store on a Mac.

Step 1. Go to open the App Store window on Mac.

Step 2. Type in macOS Ventura and search.

Step 3. Click the "Get" button and enter your Apple ID if needed.

click get to download and install macOS Ventura

How to Retrieve Lost Files After macOS Ventura Update

Usually, users will upgrade to macOS Ventura directly when they see it is available, or the Mac will automatically upgrade to the latest macOS version without a backup. You may lose essential files after the macOS Ventura update. It is possible to encounter issues like macOS Ventura upgrade failing, downloading stuck, can't install macOS Ventura, etc. These kinds of problems may cause data loss on your Mac, also.

How to recover lost files after macOS Ventura update? The easiest way to get back your files is by applying macOS Ventura data recovery software. Don't worry about which data recovery software to use, we already pick one for you - EaseUS Data Recovery Wizard for Mac. And this tool supports Mac Trash recovery even after emptying the Trash, and you can check its highlights below:

Retrieve Lost Files on macOS Ventura

  • Recover deleted files Mac, including documents, photos, audio, music, and emails after the macOS Ventura update.
  • Recover files from formatted hard drive on Mac, emptied recycle bin, memory card, flash drive, digital camera, and camcorders.
  • Support data recovery for sudden deletion, formatting, hard drive corruption, virus attack, and system crash under different situations.

Step 1. Select the location to scan

Launch EaseUS Data Recovery Wizard for Mac and choose the hard drive, SSD,  SD card, USB flash drive, or TF card where you lost data. Click "Search for lost files" to start scanning.

Note: Before data recovery, you'd better click "Disk Backup" from the left sidebar to create a backup of your Mac to avoid further data loss. After backing up, the software can recover data from the Mac backup, and your computer can wirte new data again.

select a location and click search for lost files

Step 2. Filter lost Mac data

The software will automatically scan for lost data on MacBook/iMac. When the scan completes, filter wanted data through the "Type" and "Path" buttons.

filter lost files in types

Step 3. Recover lost data or files

Double-click a file to preview it. Then, click the "Recover" button to restore the lost data to another place. 

click recover to recover lost data

Bottom Line

We hope you can solve the macOS Ventura update not showing by reading this article. If you have issues like data loss after upgrading to macOS Ventura, it is an excellent choice to recover lost or deleted data with EaseUS Data Recovery Wizard for Mac.

macOS Ventura Update Not Working FAQs

If you have further questions about the macOS Ventura update not showing, reading the following questions and answers may help a lot.

How to fix the macOS Ventura upgrade failure?

You can fix the macOS Ventura upgrade failed in many ways:

  1. 1. Restart your Mac device.
  2. 2. Run a Virus scan or remove the virus.
  3. 3. Check the internet connection and make sure you are in a stable network environment.
  4. 4. Check your Mac model.
  5. 5. Check your storage space on your Mac.

Why is the macOS Ventura update not showing up on my Mac?

Many situations can cause this problem. You are in an unstable internet environment, your Mac is available for the latest macOS version, or you turn off the Software Update. You can fix the problem by rechecking all the settings on your Mac or refreshing the Software Update.

How to fix the "Unable to check for update" error on Mac?

If you encounter the "Unable to check for update" error on your Mac, you can refresh the Software Update by pressing the Command and R keys together or clicking the advanced settings to refresh it.

How to recover lost files after the macOS Ventura update?

You can recover lost files after the macOS Ventura update from Time Machine, iCloud, or with professional recovery software - EaseUS Data Recovery Wizard for Mac.

  1. 1. Select the target disk to scan the lost files.
  2. 2. Filter lost files, and you can preview the files.
  3. 3. Recover lost data or files after the macOS Ventura update.

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Updated by Dany

Dany is an editor of EaseUS who lives and works in Chengdu, China. She focuses on writing articles about data recovery on Mac devices and PCs. She is devoted to improving her writing skills and enriching her professional knowledge. Dany also enjoys reading detective novels in her spare time.

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