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Backup is an excellent way to protect the safety of important data to prevent any potential data loss due to viruses, malware, etc. Windows provides a built-in Backup and Restore feature that allows users to create a system image or backup files and folders. However, you may come across the Windows 10 backup error code (0x807800C5) when trying to create a system image.
The windows 10 backup error code (0x807800C5) usually appears with the following message:
Don't worry if you see this Windows 10 backup error code (0x807800C5). This guide will show you why the error occurs and how to fix it. Moreover, we'll provide an alternative to Backup and Restore, which can help you easily create a system image.
Several things can cause the windows 10 backup error code 0x807800C5, but most commonly, it is caused by duplicate Windows system image backup or file backup tasks. It means that you have created two or more backup tasks trying to back up the same windows image or file.
It is also sometimes caused by a corrupt or damaged windows system file or blocked by a third-party program or app that is running on your computer.
Whatever the reason, we provide corresponding solutions to fix your issue in the next part.
- But if you don't want to try the solutions one by one, You can jump to the part "Windows Backup and Restore Alternative: Create System Image Easier". We provide an easier way to back up your system, file, disk, or email.
Situation 1. Backup and Restore Is Performing Multiple Tasks
Windows Backup and Restore (Windows 7) only allows backing up the same system or file once. If you are trying to save a second copy of your system, the error code (0x807800C5) will appear to remind you that. For this situation, you can try to rename the WindowsImageBackup folder or remove the backup file.
Follow the steps below to rename WindowsImageBackup folder：
Step 1. Find your system image backup on your computer. It will be named as the WindowsImageBackup by default.
(Backup and Restore allows you to choose the specific location where you want to put the backup. You need to find where you have put the backup folder.)
Step 2. Right-click the fold and select "Rename." (Or, you can choose to delete the previous backup folder.)
Step 3. Enter a different name and save it.
Step 4. Then, you should return to Backup and Restore to create another system image.
Situation 2. Third-party Programs or Applications Block
This error is probably caused by the antivirus, firewall, or other security software that is installed on your computer. To fix this problem, you can perform a clean boot:
The steps below show how to do it:
Step 1. Press Windows + R keys to open the Run box, and then type "msconfig" in the box and hit Enter.
Step 2. In the System Configuration window that opens, go to the "Services" tab, check the "Hide all Microsoft services" option at the bottom of the window, and then click "Disable all".
Step 3. Go to the Startup tab, and click Open Task Manager.
Step 4. In the startup programs list in Task Manager, select each item and click Disable in turn.
After you have completed these steps, restart your computer and try to back up your system again to see if the error code 0x807800C5 has been removed.
As you can see, even though Microsoft has provided us with the Backup and Restore tool, it still has many issues that make the backup process tricky. Apart from the error code 0x807800C5, you may encounter the problem of the backup being stuck at 97%, the Windows backup keeps failing, etc.
So, to make the backup and restore process more accessible, we recommend you try EaseUS Todo Backup Home. It is a better alternative to Windows Backup and Restore, which can help you make a system image or file backup with ease. Moreover, it also provides other features like disk/partition backup and clone, email backup & recovery, etc. Using it, you can enjoy a fast and smooth backing experience. And you don't need to perform a backup manually each time because it allows creating a scheduled backup to run automatically.
Another attractive point of EaseUS Todo Backup Home is that You can store backups to multiple targets like internal & external hard drives, Cloud services(Google Drive, OneDrive, EaseUS Cloud), NAS, EaseUS Todo Backup security zone, etc. It gives you more options to save important backups to avoid any data loss.
Here are the detailed steps to use EaseUS Todo Backup Home to back up the system:
Step 1. Launch EaseUS Todo Backup and choose "Create Backup" on the home page, click "Select backup contents".
Step 2. Among the four available categories, click "OS" to start back up.
Step 3. The system partition will be automatically selected, you only need to select the location.
Step 4. Local Drive, Cloud, and NAS are available for you to save the backup file. You can also connect an external hard drive to preserve the system backup files.
Step 5. You can customize the settings in "Options" at the left bottom. After that, click "Backup Now", and the process will begin.
*After finishing the backup process, you can check the backup status, recover, open, or delete the backup by right-clicking the backup task on the left.
To sum up, we have offered possible reasons for Windows 10 backup error code 0x807800C5 and two available methods to fix the issue. If you don't want to go through the complex steps to back up your system, you can try the easier and more effective way by using EaseUS Todo Backup Home. It is a reliable backup solution that can help you create a system image or file backup that you should never miss.
Why is my Windows 10 backup not working?
There can be several reasons for this issue:
- The backup destination is not available
- You try to back up files from an external drive that has been removed
- Backup is running
- There are system issues, etc.
What is Windows image backup?
Windows image backup means creating an exact copy of your hard drive, including the operating system, settings, applications, and user data. Once you have made a windows image backup, you can use it to restore your computer to the state it was in when you made the backup if something goes wrong.
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EaseUS Todo Backup
EaseUS Todo Backup is a dependable and professional data backup solution capable of backing up files, folders, drives, APP data and creating a system image. It also makes it easy to clone HDD/SSD, transfer the system to different hardware, and create bootable WinPE bootable disks.
Updated byLarissa has rich experience in writing technical articles and is now a professional editor at EaseUS. She is good at writing articles about data recovery, disk cloning, disk partitioning, data backup, and other related knowledge. Her detailed and ultimate guides help users find effective solutions to their problems. She is fond of traveling, reading, and riding in her spare time.…Read full bio
EaseUS Todo Backup
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