How to Repair LaCie External Hard Drive and Recover Data

Daisy updated on Jul 26, 2019 to Storage Media Recovery | How-to Articles

Summary

This article shows how to repair a LaCie external hard drive with corrupted, not working, unrecognized or 'fails to show up' error without losing data. First, you need to follow provided methods on this page to repair the corrupted LaCie external hard drive. Next, download EaseUS hard drive recovery software to recover data from the LaCie external hard drive.

How to repair LaCie external hard drive without losing data

The LaCie external hard drive is a great drive. People always use it for saving backups. With huge storage capacity, it's widely used for saving lots of files such as photos and videos. However, sometimes the disk is prone to be corrupted, not recognized or not showing up. When it happens, the data you stored on the hard drive is at a risk

To thoroughly troubleshoot this issue, making the LaCie external hard drive work again, follow the tips here as a guide:

  • Stop using the problematic external hard drive, make the device detectable
  • Apply reliable LaCie hard drive repair software to recover lost data in Part 2
  • Repair corrupted, not recognized or not working external hard drive with solutions in Part 3

If you are struggling with this issue, please take it easy! Follow provided solutions on this page to get rid of this issue and make your device work again.

Part 1. Make LaCie external hard drive detectable, recognizable

To get rid of the issue, first, you should check out and make sure that external hard drive can be detected by the computer. Follow the guidelines to make your Lacie external hard drive detectable again:

# 1. Check Lacie external hard drive state

  • Step 1: Connect the Lacie external hard drive to your PC via its USB cable.
  • Step 2: Open File Explorer and check if the external hard drive appears.
  • If not, open Disk Management and check the external hard drive state.
  • Step 3: If the external hard drive shows as RAW, or No Media, follow Part 2 with the provided solution for help.
  • Step 4: If the device doesn't show up at all, move on and make it detectable.

# 2. Make LaCie external hard drive shows up, detectable on PC

  • Step 1: Restart PC, change USB port and USB cable, reconnect the LaCie external hard drive on PC.
  • If it still doesn't show up, continue with Step 2. 
  • Step 2: Update USB Hub drivers in Device Manager
  • Open Device Manager > Click "View" and select "Show hidden devices" > Expand Universal Serials Bus controllers > Right-click each USB Hub and select "Uninstall device".
  • Uninstall USB hub drivers and device.
  • Step 3: Restart PC and reconnect the external hard drive, check if the LaCie device shows up in Disk Management.
  • Step 4: If not, update the external hard drive driver
  • Open Device Manager > Expand Disk drivers > Right-click on the external hard drive and select "Update driver" > Click "Search automatically for updated driver software".
  • Update external hard drive device.
  • Reboot the computer and reconnect the external hard drive again. 

There, you should be able to see the external hard drive showing up in Disk Management again. Notice that when the external hard drive shows up on your computer, try to open the device and check the saved data.

If you can't access the data, follow Part 2 to restore the saved data first. If you just want to make the device work again and don't care about the data, jump to Part 3 for repairing solutions.

Notice:
If the external hard drive still doesn't show up, it may have some physical problems and we suggest you take it repaired at a local storage device repair center.

Part 2. Recover data from the LaCie external hard drive

To recover data from a LaCie external hard drive when it is accessible, professional hard drive recovery software - EaseUS Data Recovery Wizard can help.

With its user-friendly interface, you can retrieve multiple types of files including documents, photos, music, videos, emails, and archives, etc on inaccessible storage devices. 

The step-by-step guide to recover data from the inaccessible LaCie external hard drive:

Step 1. Choose the external hard drive

Since you're going to recover data from the external hard drive, run EaseUS Data Recovery Wizard and under the External Devices tab, choose the exact drive where you lost data. Click Scan.

select external hard drive

Step 2. Scan for lost data

The software will start immediately to scan all over the selected drive for all lost data. During the scan, you could see more and more data showing up in the results.

scan external hard drive

Step 3. Preview and recover data

After the scan is over, check the scan results for the desired data. You can preview the file by double-clicking on it. Click Recover and choose another location to save the recovered data.

preview and recover data

Remember to save the restored files and data to another secure device before making the device work again.

Part 3. Repair the LaCie external hard drive

The solutions to repair LaCie external hard drive are based on the error state displaying in Disk Management. 

# 1. LaCie device shows as RAW: Format device to NTFS

  • Step 1: Right-click on This PC/My Computer, select "Manage".
  • Step 2: Click "Disk Management", locate and right-click the 0 bytes hard drive partition, then choose "Format".
  • Step 3: Select NTFS as the file system for the partition and click "OK" to confirm.
  • format the sd card to ntfs with the build in tool

# 2. LaCie device shows as No Media

If the LaCie external hard drive shows No Media in Disk Mangement, what you can do is very less. All you can do is to go back to Part 1 and update the device driver. 

Then try to change the drive letter in Disk Management, and format it to NTFS.

However, most possible ways provided here may not be able to help resolve this issue. You'll only have the last solution which is to take your device to be repaired at the local storage device repair center or its manufacturer support center.

 
 

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

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