Solutions to Recovered Files Won't Open or Not Opening

Jean updated on Jan 07, 2021 to Data Recovery Solution | How-to Articles

This tutorial article tells why your recovered files cannot open and how to open recovered files successfully with third-party data recovery software and other solutions. Free download this software and follow to get your recovered files opened with simple clicks now.

Why Recovered Files Not Opening

Are you having the problem of being unable to open recovered files after data recovery with third-party utilities like EaseUS data recovery, Disk Drill, Recuva, ZAR, or Stellar? Many users complain that even the data recovery is successful; however, some recovered files can't open.

There are many factors that prevent users from viewing or open recovered files. The recovered files can be Word document, JPEG files,  videos, or emails. The following are some typical causes:

  • File recovery failure (partial data were not restored correctly)
  • File corruption
  • File encryption (due to Virus/malware infection)
  • Data overwriting

Troubleshoot Recovered Files Not Opening or Unreadable

Solutions towards these issues are different. We suggest you figure out the cause first and then refer to the related method to get rid of this issue, restoring all files.

Fix File Recovery Failure - Use Another Reliable File Recovery Software

When you perform incomplete file recovery on your storage devices with Recuva, Stellar, Disk Drill, or even EaseUS file recovery software, you probably cannot open recovered files. Here's what to do:

  • First, make sure that you use the software in the right way. 
  • Second, choose a renowned and professional third-party file recovery software for help.

EaseUS Data Recovery Wizard would help you out of 'recovered files not opening or recovered files can't error on all Windows 10/8.1/8/7/XP and Vista. It will scan and restore all lost files in 3 steps:

Step 1. Select a location and start scanning.

Launch EaseUS Data Recovery Wizard, hover on the partition where you lost data, then click "Scan".

select a location and click scan

Step 2. Preview and select the files.

Wait until the scanning completes. If you need to double-click the item to preview the file, then select the data you attempt to recover.

Choose files to recover

Step 3. Recover lost data.

Click "Recover", choose a location to save the recovered data, then click "OK". You should store the data in another place instead of the original one.

Recover lost data

If you took the right steps, but still the recovered files won't open, it's very likely that the files have been fragmented or corrupted.

Under this condition, don't forget to search the files in "More lost files(Raw)" or "Extra Files", "Filter".

recovered files not opening

1. If EaseUS file recovery software fails to restore all of your lost files, contact us by emailing to [email protected] with all details of your problem.
EaseUS data recovery experts will contact you and help to resolve your problem as soon as possible.
2. Also, remember to save recovered files to another secure device. Don't let the revered data get further damaged in the original device or being overwritten by new files.

Fix File Corruption - Apply File Repair Tool for Help

When the recovered files are corrupted, you certainly can't open them by simply clicking. Under this circumstance, you'll need a reliable file repair tool for help. EaseUS Data Recovery Wizard is not only famous for data recovery but also competent to repair corrupted files after recovery. With this tool, you don't need to worry about the recovered files not opening problem, EaseUS data recovery will complete file repair automatically. 

EaseUS data recovery program supports comprehensive file repair solutions. For instance:

  • Repair corrupted JPEG/JPG files 
  • Repair corrupted Excel or Word document for various reasons 
  • Fix multiple broken files at the same time
  • Preview the repaired files for free
  • Repair damaged files from PC, laptop, external hard drive, SD card, USB flash drive, etc.

The steps below display how EaseUS data recovery software repair corrupted videos, which help you fix the recovered video not playing issue.

Step 1. Select a location.

Choose the correct drive which contains the corrupted videos under "Devices and Drives", which can be a removable disk or a local drive. Click "Scan".

select a location and click scan

Step 2. Scan lost videos.

EaseUS video recovery software will run immediately to scan all over the selected drive to find lost files as many as possible. The scan time depends on the used drive capacity and its health state. After the completion of the deep scan, you'll go to the repair session as soon as the software detects corruption. Some lost video files may have been subject to second damage by improper handling, so this file repair step is critical for a full video file recovery.

Wait patiently until the repair ends. Click "Filter" on the top right and choose videos. This helps you quickly locate all the video files. 

scan the selected drive for lost videos

Step 3. Recover corrupted videos.

Double-click on a file lets you preview the file quality. Finally, if there is no problem at all, click "Recover". You should choose a different location to save the recovered videos.

recover videos

Fix File Encryption - Clean Virus and Decrypt Files with 

If you lost an encrypted file, after the file recovery, you could decrypt it with your password. But if your files were encrypted by virus, here's what you should do:

Step 1. Clean up the virus on PC and storage devices by running virus cleaner software. (Free Antivirus, Virus Removal Software, etc. can all work. )

Step 2. Use file decryption tools or software for help.

The tools listed can work to decrypt your files that can't be opened:

  • McAfee Ransomware Recover
  • File Encrypt Decrypt 
  • EncryptOnClick
  • Decryption Tool

Data Overwritten - Restore Overwritten Files

Mostly, when your files get overwritten by a new file, you can neither open the old file nor restore it by applying normal file recovery software. 

Fortunately, you may still have the last chance by restoring it from the previous version or restoring the overwritten file by performing System Restore. To do so, you can refer to recover overwritten files for a detailed guide.

The Bottom Line

To sum up, on this page, we discussed the reasons that cause your recovered files not opening and offered related solutions to resolve each issue. Remember, whenever you lost files, turn to EaseUS Data Recovery Wizard for emergency help.

Or if you have no luck that recovered files were corrupted or damaged, can't open, also use EaseUS file repair software to repair corrupted files effectively.

Recovered Files Not Opening FAQs

If you have more questions about recovered files not opening or EaseUS data recovery files not opening, check the following topics and see more guide.

Can't open recovered files from EaseUS?

There might be very different causes why EaseUS data recovery files not opening after recovery. The causes might be:

  • The lost file itself has been damaged
  • Physical damage or bad sectors in the storage device
  • The file contents are overwritten with other data
  • The damaged file system on the storage device

For these reasons, you can solve EaseUS recovered files not opening in different ways. You have the option of fixing files or fixing storage devices.

Why recovered files cannot be opened?

The recover files can't open if one or more of the following conditions occurs:

  • Data recovery doesn't complete or fails.
  • The files have been corrupted or damaged before recovery.
  • The files have been encrypted due to virus or malware infection.
  • New data has overwritten the files.
  • The storage device has some problems, such as bad sectors, physical damage, etc.

Can't open recovered Word files?

After data recovery, if you can't open the recovered Word files, you can use EaseUS file recovery and repair tool to help you out. This program can repair corrupted Word files during the recovery process. There is no need for you to look for another Word file repair software.

How do I open recovered files?

You can open the recovered files in the way below:

  • Find the file on your computer and double-click it. This will open the file in its default application.
  • Open the application, then use the application to open the file. Once the application is open, you can go to the File menu at the top of the window and select Open. 

Can corrupted files be recovered?  

In some cases, it is possible to recover and fix the corrupted files. You can apply a professional file repair program to troubleshoot. If you can't recover and repair the damaged files, it may be necessary to delete the file and replace it with an earlier saved version. 

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why you need to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

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