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Look! 5 Methods to Fix PNG Files Not Opening in Windows 10/11

Have you encountered the problem of the PNG file not opening windows 10? When I try to open it. PNG files, things go wrong. Fortunately, this problem can be fixed by applying 5 methods, including update/reset/repair Windows Photo viewer, repair png files by PNG file repair tool, turn off photo encryption, etc.

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Table of Contents

PNG files are widely used among the most popular image file formats. You can see this kind of file on an SD card, USB flash drive, and mobile device. If your PNG file not opening in Windows 10, you can follow the steps to fix it.

5 Methods to Fix PNG Not Opening in Windows 10/11

To fix the .png file not opening in Windows 10, follow these solutions below:

Workable Solutions Step-by-step Troubleshooting
1. Repair the Windows Photo Viewer Click "Settings" > choose Apps, then click Apps & features. Type Windows Photo Viewer...Full steps
2. Use PNG File Repair Tool Choose the correct drive which contains the corrupted photos, which can be a removable disk...Full steps
3. Turn Off Photo Encryption Right-click PNG and choose Properties on the menu. Then the Properties page pops up...Full steps
4. Update Windows Photo Viewer Click on Windows Start > Choose Settings icon > Click Update & Security...Full steps
5. Convert to Another Format It looks like your default app may not support the file format. In such a scenario, we recommend you...Full steps

Basic Info about PNG File

Before checking the solutions, see the basic info of PNG format and reasons for "PNG won't open in Windows 10".

What are PNG Files

PNG, a Portable Network Graphics file, aims to replace GIF and TIFF file format. Typically, it will apply to Java programs, web pages, and more. The picture compression ratio is high, and the file size is small.

How to Open and Convert PNG Files

Double-click the photo is the common way to open files. The frequently used photo app is Windows Photo Viewer (Built-in), IrfanView, and more. Also, if you use another photos viewer, you can right-click photos, choose “Open with” to run another photo checker.

PNG file converter:

Paint app - Put your photo on the app and click File > Save as to choose PNG File format.

PicPick - Drag the file to app and click File > Save as to click PNG file format.

Why PNG Files Not Open in Windows 10

  • Your Windows Photo Viewer is out of date.
  • Your Windows Photo Viewer needs to be repair or reset.
  • Your PNG file is corrupted.
  • Your PNG file is encrypted.
  • Your default photo viewer needs to be replaced.

If you encounter any of the scenarios like what I listed, you can try the following methods to get them back. Not only can a Photo viewer let you fail to launch your image, but your image might also have been damaged. We'll show the best approach to take in different "open .png file" situations.

1. Repair/Reset Your Windows Photo Viewer

Your preference will be simply wiped out.

  • Click Settings.
  • Choose Apps, then click Apps & features.
  • Type Windows Photo Viewer in the search box.
  • Click Windows Photo Viewer and click Advanced options.
  • Move to Windows Photo Viewer Page, slide your mouse to the Reset part.
  • Choose Repair.

repair microsoft photo

  • Or Windows Photo Viewer still doesn't work correctly. Click Reset.

reset microsoft photo

2. Use PNG File Repair Tool to Repair Damaged PNG File

If you can not open what you want via repair or reset your default photo viewer, perhaps the most reliable method of opening a .png file is to use professional image recovery software. One such robust tool is EaseUS free data recovery software, which makes it fortune in the high recovery rate and simple steps.

PNG File Repair Tool

  • Repair files including, Word documents, Excel files, photos, and videos effectively
  • Recover files from formatted hard drive, emptied recycle bin, memory card, flash drive, digital camera, and camcorders
  • Support data recovery for sudden deletion, formatting, hard drive corruption, virus attack, system crash under different situations
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  • Recover 2GB for FREE.
  • Support numerous file types.
  • Support Windows & Mac Version.

Join us and apply the quick steps outlined:

Step 1. Launch EaseUS data recovery software. Select a hard drive that contains broken photos files and click "Scan".

select a location and click scan

Step 2. Select "Pictures" to find your corrupted phots that can be in a variety of formats, JPEG, JPG, PNG, BMP, and more. Or, you can click "Search files or folders" in the upper right corner to search for files.

look for damaged photos

Step 3. Double-click on a damaged picture to repair and preview the file. Then, click "Recover" to save images to a different location.

repair and recover photos

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pdf won't open

3. Turn Off Photo Encryption

Maybe things go easier as your PNG image is encrypted. If these methods are useless for you. It is possible that you need to change your file setting.

  • Right-click PNG and choose Properties on the menu.
  • Then the Properties page pops up.
  • Choose the General option, and click Advanced... on the bottom right corner.
  • Under the Compress or Encrypt attributes option, uncheck Encrypt contents to secure data.

turn off photo encryption

4. Update your Windows Photo Viewer in Windows 11/10/8/7

  • Click on Windows Start > Choose Settings icon > Click Update & Security
  • Click on Windows Update, and choose to Check for updates.
  • Check the little box next to the Windows Photo, then choose Install Updates.

After the update is completed, try to open the PNG file. If it does not work, restart the system.

See Microsoft guide here.

5. Convert PNG to another format or Replace PNG Viewer

It looks like your default app may not support the file format. In such a scenario, we recommend you convert PNG to another file format by online file converter or change photo viewer software.

These 5 methods of how to open PNG file is not going to be suitable for everyone in different scenarios. It is important to note that the reliable method is to run the free PNG repair tool as we listed above.

Which Method Do You Like? Try it!

All of the method outlined here is available to open your PNG files in Windows 10. But it is the robust data recovery software - EaseUS Data Recovery for free can give you the great chance to fix your PNG file and open it again.

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Updated by Cedric

Cedric Grantham is one of the senior editors and data recovery specialists of EaseUS who lives and works in Chengdu, China. He mainly writes articles and how-to tips about data recovery tutorials on PC and Mac. He has handled 10,000+ data recovery cases and is mainly good at data recovery of NTFS, FAT (FAT32 and ExFAT) file systems, and RAID structure reorganization of RAID 0, 5, and 10.

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Written by Tracy King

Tracy joined in EaseUS in 2013 and has been working with EaseUS content team for over 10 years. Being enthusiastic in computing and technology, she writes tech how-to articles and share technical solutions to resolve Windows & Mac data recovery, data backup, partition management, data transfer, Windows update issues, etc.

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