[Solved] Windows 10 Fails to Shut Down

Tracy King updated on Jan 11, 2024 | Home >Computer Instruction

Windows 10 unable to shut down

"Help! I don't know what's going on that my computer just won't shut down. I upgraded the system into latest Windows 10 yesterday, and I cannot shut down the computer today. I've tried several times to click Power > Shut down option in the PC; it just won't shut down. What can I do with the problem?"

Quite a lot users replied that they fail to shut down their computers normally after upgrading the system to Windows 10. And a couple of reasons may cause this issue. Here in the following passages, you'll find relative solutions to solve the Windows 10 won't shut down error with ease. To avoid unexpected data loss issue, it's highly recommended for you to create data backups with Windows backup software - EaseUS Todo Backup in simple steps.

Method 1: Check and fix system errors to fix Windows 10 won't shut down

Professional partition manager software - EaseUS Partition Master supports to check and fix system error in Windows 10 so to solve the Windows 10 won't shut down error by simple steps. You may free download this software and follow the below steps to fix Windows 10 shut down problem now:

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Method 2: Change boot order in BIOS to fix Windows 10 fail to shut down

If your HDD is not the first in the boot order, you may have starting problems as well as shutting down issues in your computers. To fix this issue, you may need to reset the boot order in BIOS. Let's see how to change the boot order in BIOS now:

Step 1: Turn off your computer (you'll probably have to force it to shut down, otherwise, you wouldn't read this article).

Step 2: Turn it back on and press "Del" (Or whichever button that enters a BIOS for your computer).

Step 3: In BIOS, look for an option which sets your BIOS values to default.

Step 4: Press the appropriate key, save changes and exit BIOS.

Method 3: Adjust power settings to fix Windows 10 fail to shut down

Sometimes, a fast startup may cause problems when Windows 10 shuts down. Therefore, if you turn off the fast startup feature, Windows 10 fails to shut down problem may get solved then:

Step 1: Right-click on the "Start" button and go to "Power Options".

Step 2: Select Change what the power button does from the left pane.

Step 3: Click on "Change settings" that are currently unavailable.

Step 4: Uncheck "Turn on Fast Startup".

Step 5: Click "OK".

You may also choose to disable or uninstall a certain program or process which stops you from shutting down Windows 10. 

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Updated by Tracy King

Tracy became a member of the EaseUS content team in 2013. Being a technical writer for over 10 years, she is enthusiastic about sharing tips to assist readers in resolving complex issues in disk management, file transfer, PC & Mac performance optimization, etc., like an expert.

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