PowerPoint Keeps Crashing? Try Top 8 Fixes

Have you ever encountered PowerPoint Keeps Crashing when you are making an important presentation? Don't get panicky or annoyed when it happens to you. This post will look at workable methods for this error.

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  • Fix videos with different issues, such as broken, unplayable, no sound, etc.
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  • Fix documents in various formats, including PDF, Word, Excel, and PowerPoint files.
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In this article, you'll learn:

  • What Is PowerPoint Keeps Crashing And Why Does It Happen
  • Download the PowerPoint Documents Repair Tool
  • Quick Fixes for PowerPoint Keeps Crashing
  • Other Solutions to Fix PowerPoint Keeps Crashing

What Is PowerPoint Keeps Crashing And Why Does It Happen

Microsoft's PowerPoint can be the most frequently used tool for both businesses and individuals to make great presentations. It can be utilized for a variety of activities like important conferences, teach-ins, or just students' group work.

It visualizes the speaker's creative flow and makes it much easier for the audience to understand where they are going. But it is not perfect, for it may freeze up or quit unexpectedly from time to time. One other common error users may face is PowerPoint keeps crashing.

If you try to click the slide, it has no response, or the whole screen turns semi-transparent, that means your PowerPoint crashes. And if you forget to save the unsaved, you may lose the changes you made to it. Of course, PowePoint keeps crashing, freezes up, or quits unexpectedly for certain reasons. Read them below to nip it in the bud or better suit the solutions to your problems.

  • 😞PowerPoint Files Get Corrupted: The PowerPoint may crash because the file itself gets corrupted and cannot be played.
  • Add-ins Go Wrong: If you recently installed some new add-ins, they can also be the culprit, for they may be incompatible with the program.
  • 🔗Internet Connection Is Poor: Internet connection may greatly affect the stable operation of its built-in features and cause crashes.
  • 👩‍💻Multitasking Is Overloaded: You may be performing your task while the other process is using PowerPoint.

Download the PowerPoint Documents Repair Tool

No matter what the causes are, you should first remedy them in time by adopting workable fixes. If you have made it clear that your files are corrupted, you can turn to some premium document repair tool like EaseUS Fixo Document Repair

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This versatile document repair tool can also repair MS Word, Excel, and PDF file problems besides PowerPoint files. That is why it is suitable for students and working people relying on Office software. You can use EaseUS Fixo Document Repair to deal with a lot of common errors in PowerPoint without any technical help, such as PowerPoint found a problem with content, PowerPoint cannot play a video, or PowerPoint cannot insert a video from a selected file. Here are some of the best features of this tool:

Here is what you should follow to repair your corrupted documents:

Step 1. Download and launch Fixo on your PC or laptop. Choose "File Repair" to repair corrupted Office documents, including Word, Excel, PDF, and others. Click "Add Files" to select corrupted documents.

add files to repair documents with Fixo

Step 2. To repair multiple files at once, click the "Repair All" button. If you want to repair a single document, move your pointer to the target file and choose "Repair". You can also preview the documents by clicking the eye icon.

select documents to repair

Step 3. Click "Save" to save a selected document. Select "Save All" to save all the repaired files. Choose "View Repaired" to locate the repaired folder.

save repaired documents in Fixo

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Quick Fixes for PowerPoint Keeps Crashing

Here are some easy and quick fixes, especially for computer novices; if you are a techie who has tried them out, jump to other solutions to get your problem solved.

  1. Fix 1. Check to See If Another Process Is Using PowerPoint
  2. Fix 2. Check Your File Sizes
  3. Fix 3. Check Internet Connection
  4. Fix 4. Update Anti-virus Software

Fix 1. Check to See If Another Process Is Using PowerPoint

If something else on your PC is currently using PowerPoint, it may bring about conflicts and lead to further crashes. You may just wait for other processes to end themselves, or you can manually disable them. Just open Task Manager by tying it in the search bar and press Enter. Find PowerPoint in the Apps, expand, and right-click on any task you want to end.

end task

Fix 2. Check Your File Sizes

If your PowerPoint has 30 slides or more, or it is larger than 30 MB, it may be too big and require a great deal of system resources - that is when the PowerPoint crash finds its way. You can try compressing the media to low quality in the PowerPoint app or compressing your PowerPoint file and the videos and photos it includes. Converting the video and photo formats may also be a wise choice.

compress media to low quality

Fix 3. Check Internet Connection

For the time being, work around the online functions and return to them when you have a better internet connection. Try working on files locally, remember to save your work, and then upload it to your OneDrive or SharePoint system later.

check internet connection

Fix 4. Update Anti-virus Software

Though anti-virus software is utilized to protect our data and information, it sometimes may interfere with the normal operation of our process if it is running in the background. It can also contribute to the PowerPoint file corruption. Instead of unloading it, you may as well try updating it first to see if it can correct harmful threats.

update antivirus software

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Other Solutions to Fix PowerPoint Keeps Crashing

If the quick fixes fail to solve the crash, you can try some other solutions, which are a little bit complex compared to what has been mentioned above, to see if they help.

  1. Method 1: Disable COM Add-ins
  2. Method 2: Update PowerPoint to the Latest
  3. Method 3: Repair Microsoft Office

Method 1: Disable COM Add-ins

COM add-ins are supplemental programs that can extend the capabilities and utilities of Microsoft Apps. It can ease user experiences by adding specialized features and custom commands.

But newly installed COM add-ins may be compatible with your PowerPoint. First, You can disable these add-ins to see if they hinder the way.  This way can also be applied when Word cannot open the document. Do as follows to disable the add-ins in PowerPoint:

Step 1. Open PowerPoint and click the "File" option at the top of the screen.

go to file

Step 2. Choose "Options" and tap on "Add-ins".

Step 3. Now, you can view all installed add-ins on the right. Remove the unwanted add-ins by unchecking them. Click "OK" to confirm.

disable com add ins

Now, restart the PowerPoint to see if it still keeps crashing.

Method 2: Update PowerPoint to the Latest

Updating PowerPoint to the latest version can solve this problem or issues like PowerPoint cannot play videos somehow. You can fix problems you have encountered before and be free from any system issues by keeping PowerPoint up to date. Here is the step-by-step guide:

Step 1. Go to the "File" menu after you launch PowerPoint.

Step 2. Go to "Account" > "Update Options".

Step 3. Click "Update Now" to start the process.

update powerpoint

When the updating process is finished, restart your computer and launch PowerPoint.

Method 3: Repair Microsoft Office

If all the methods above fail, the problem may not be with the file or PowerPoint - it may be a whole Microsoft Office problem. You can repair Microsoft Office with its built-in repair utility or other Microsoft repair tools. Here is how you can repair it with the built-in feature:

Step 1. First, close all the running Office applications. 

Step 2. Type Add or remove programs in the search bar.

Step 3. Search and find your version of Microsoft Office in the installed applications. Click "Modify".

click modify in apps and features

Step 4. Select "Yes" to allow the app to make changes to your PC.

Step 5. Now, you can choose from Quick Repair and Online Repair. Try Quick Repair first. If it fails, consult Online Repair.

try quick repair

FAQs on PowerPoint Keeps Crashing

Here are some frequently asked questions on this error:

1. How do I stop my PowerPoint from crashing?

  • Check to see whether another process is using PowerPoint.
  • Look at any possible difficulties with add-ins.
  • Repair Office.

2. Why does my PowerPoint keep on crashing?

Most of the time, this problem happens after you have just updated your Microsoft Office to a new version that is incompatible with your computer. Because Antivirus always interferes with the system problem that causes such problems, it could also cause PowerPoint to crash.

3. What to do if PowerPoint freezes without saving?

Close the window after opening the file by clicking on it. If the Document Recovery window does not show, go to the PowerPoint menu and select the File tab. At the bottom of the recent presentations, click Open. Recover Unsaved Presentations should be selected.

4. How can I repair my PowerPoint presentation?

Do as follows:

  • Right-click the .pptx file in File Explorer.
  • Select "View online". 
  • In the orange ribbon, click on the file name.
  • Select Version History.
  • Select each prior version of your file and repair it (if necessary).

Final Words

In this post, we looked at the causes of PowerPoint keeps crashing and several methods for both computer rookies and techies. And you can try solving this problem in different ways. If your files get corrupted, you are most recommended to use EaseUS Fixo Document Repair to assist you and get them fixed. You can download and try it now.  

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About the Author

author Finley


Finley is interested in reading and writing articles about technical knowledge. Her articles mainly focus on file repair and data recovery.

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