CR2 Files Not Opening, How Do I Open Canon RAW Photos

Do you know how to open a CR2 raw image photo on a Windows computer or Photoshop? When your CR2 files are not opening, how do you fix it? This page will tell you what to do when the CR2 photos are not opening and guide you to effectively fix this issue, making your CR2 photos available to open and use again successfully.

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open CR2 with other viewers

Sometimes, the reason why you are unable to open the CR2 raw images is that you are not using the correct application to open a CR2 photo file. You can install Digital Photo Professional, Canon EOS File Viewer Utility, Adobe Photoshop, Lightroom, Photoshop Elements, IPhoto or Aperture, etc.

CR2 is a raw image format of Canon camera photos. When you take a picture with a Canon camera, it will produce a raw image in CR2 format. So, what exactly CR2 photo is, and how do you open a CR2 photo on a computer, camera, or Photoshop? What should be done if the CR2 files are not opening

Besides a RAW image format, CR2 files are also widely used by a 3D modeling program called Poser. The Poser 2R2 files contain information about human details like joints and bones and where and how much they bend.

It doesn't matter if you don't know why CR2 is not opening on your computer, camera, or PhotoShop. Follow the below fixes one by one, you'll get rid of this issue and open CR2 photos successfully.

Fix 1. Fix CR2 Files Not Opening with Repair Software

In most cases, the CR2 files cannot open as normal just because of file corruption. To repair corrupted CR2 photos, you'll need to turn to a professional image repair tool for help. Simply changing the image file extension or converting photos into another format doesn't work at all.

Here, EaseUS Fixo Photo Repair, with its photo repair feature, is capable of helping.

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It recovers and repairs your Canon RAW image files with original quality. See what can you do with it:

Let's start repairing your CR2 photos which are not opening now:

✨Step 1. Download, install and luanch EaseUS Fixo Photo Repair

Download Fixo in official ways and launch it. Select "Photo Repair" > "Add Photos" to fix the damaged images from a local disk or external hard drives.

add photos to repair images with Fixo

✨Step 2. Start the photo repair process now

If you have uploaded multiple pictures at once, it is better to click "Repair All" to fix all the photos in this list at once. By the way, it is also okay to repair a single photo, just choose "Repair" after finding the photo you want to fix.

select photos to repair

✨Step 3. Preview and save the images

Preview the repaired photos by clicking the eye icon. Click "Save All" to save these photos, and you can choose "View Repaired" in the pop-up window to quickly locate these repaired items.

save repaired photos in Fixo

Note that if your photos were not opening on your camera SD card, save the repaired CR2 photos to another safe location. So it is to the ones on your computer.

Don't forget to share this handy CR2 repair tool on social to help more Canon camera users!


Fix 2. Open CR2 Files in Photoshop or Other Viewers

Sometimes, the reason why you are unable to open the CR2 raw images is that you are not using the correct application to open a CR2 photo file.

Here is what to do:

Step 1. Use a CR2-supported image viewer or editor:

  • Digital Photo Professional and Canon EOS File Viewer Utility
  • Adobe Photoshop, Lightroom, Photoshop Elements, IPhoto or Aperture, etc.

Note that you need to go to Adobe's site to download the latest camera RAW update, a plugin, to open the CR2 or CR3, etc., raw image files.

Step 2. Export the CR2 Raw images to a computer.

Step 3. Run the photo or image viewer or editing utility to open CR2 files. You can also right-click the CR2 photo and open it with a suitable viewer.

open CR2 photos with Adobe Photoshop

Fix 3. Convert Not Opened CR2 Files JPG, JPEG

Note that if you didn't install an Adobe Photoshop or the Canon image viewer, or if the image viewers/editors in Fix 1 doesn't open the CR2 files, try this fix - Convert CR2 to JPG.

Here are the steps of how to do so:

Step 1. Create a copied version of the target CR2 photos.

Step 2. Move the copied CR2 image to another location, such as a Desktop.

Step 3. Convert CR2 to JPG:

To do so, you have two options:

  • Option 1. Right-click to rename the CR2 image > Change its file extension to .jpg > Save the changes.
  • Option 2. Use CR2 to JPG converters, such as Zamzar, or a file converter > Convert CR2 to JPG.

Step 4. Open the converted JPG file using the current image or photo viewer or editor on your computer. 

If you sadly find that the CR2 photo itself is corrupted, You can go back to the first fix to repair the corrupted CR2 photos with EaseUS Fixo Photo Repair and make them openable.

Why Is CR2 Photo Not Opening

Some Canon users encountered an error when the CR2 photos were not opening on their devices. Here are some specific symptoms:

  • Raw images - CR2 cannot be opened on the computer
  • Cannot open CR2 in Photoshop and the camera
  • Cannot open raw CR2 pictures
  • CR2 raw files not opening

So why are the CR2 photos not opening? Here is a list of all possible reasons:

  • Programs such as Adobe photoshop, lightroom, photoshop elements, or image editing programs are not updated with the RAW image file.
  • CR2 is not opened with its image editing, viewing, converting software - Digital Photo Professional and Canon EOS File Viewer Utility.
  • Image editing or viewing programs on your computer don't support CR2 files.
  • CR2 photos are corrupted.

You can share these potential causes on social media and let more users know!


Make CR2 Photos Openable Now

On this page, we explained what is CR2 photos, what may cause your CR2 photos not opening, and 3 reliable fixes to repair CR2 images to a good state. 

It doesn't matter if you know the causes of CR2 images not opening errors. But you must know how to deal with the issue. Here is the right way to resolve this issue when your photos or images are not opening:

  1. 1st. Use a compatible image or photo viewer editor to open the image.
  2. 2nd. Create a copy of the source image and convert the copied image to a normal image format, such as .jpg, .png, etc.
  3. 3rd. When both two methods don't work, turn to a reliable picture or photo image repair tool for help.

Either online or desktop image repair application will do. As recommended, the EaseUS Fixo repair tool with its Image Repair feature can help.

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Last, as long as your CR2 photos are important, creating a regular backup or saving a copy of these files to an external hard drive can both keep your files secure and image playable with high quality.

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About the Author

author Tracy King

Tracy King

Tracy became a member of the EaseUS content team in 2013. Being a technical writer for over 10 years, she is enthusiastic about sharing tips to assist readers in resolving complex issues in disk management, file transfer, PC & Mac performance optimization, etc., like an expert.

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