Prime Video Black Screen on MacBook Pro When Sharing [Fixed]

Since last night my MacBook won't display Prime Videos. The sound and UI and previews of other shows and movies work, but when the selected content starts playing, the screen is black. I was sharing my screen with another Mac.

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Brithny· Answered on Apr 16, 2024

Prime Video black screen on MacBook Pro when sharing may be digital rights management issue, also known as the DRM issue. First, ensure you aren't recording or sharing your screen with other devices. The black screen issue usually happens when the browser thinks you're trying to record copyrighted video or other materials.

If this way can't solve this problem and your MacBook screen is black but running, you can refer to two effective methods to fix black screen of death.

The first method is to reset the PRAM/NVRAM to the black screen issue on your MacBook Pro.

Step 1. Press the Power button and shut down your MacBook Pro.

Step 2. Hold the 'Command + Option + P + R' keys until you hear the chime. Release these keys.

The second method is to boot into Mac safe mode to fix the black screen problem.

Step 1. Turn on your MacBook Pro and press the power button with the 'Shift' key.

Step 2. Release the power button and the 'Shift' keys once the Apple logo appears to enter the safe mode.

Step 3. Run diagnostics on your MacBook Pro, wait for it to be done, and restart your MacBook Pro again.

During the black screen period, if you encounter data loss, I'd like to introduce EaseUS Data Recovery Wizard for Mac, which support data recovery of various file types under different situations with a few clicks.

Step 1. Choose the lost partition on your MacBook Pro.

Step 2. Click 'Scan' to view all the files in this partition.

Step 3. Click 'Recover' to restore your lost data and files.

Use EaseUS Data Recovery Wizard to recover deleted or lost files easily and quickly.

Tutorials on how to recover lost, deleted, or formatted data from HDD, SSD, USB, SD card, or other storage media on Windows and Mac.