Prime Video Black Screen on MacBook Pro When Sharing [Fixed]

Since last night my MacBook won't display Prime Videos. The sound and UI and previews of other shows and movies work, but when the selected content starts playing, the screen is black. I was sharing my screen with another Mac.

Best Answered by

Brithny· Answered on Jul 20, 2023

Prime Video black screen on MacBook Pro when sharing may be digital rights management issue, also known as the DRM issue. First, ensure you aren't recording or sharing your screen with other devices. The black screen issue usually happens when the browser thinks you're trying to record copyrighted video or other materials.

If this way can't solve this problem and your MacBook screen is black but running, you can refer to two effective methods to fix black screen of death.

The first method is to reset the PRAM/NVRAM to the black screen issue on your MacBook Pro.

Step 1. Press the Power button and shut down your MacBook Pro.

Step 2. Hold the 'Command + Option + P + R' keys until you hear the chime. Release these keys.

The second method is to boot into Mac safe mode to fix the black screen problem.

Step 1. Turn on your MacBook Pro and press the power button with the 'Shift' key.

Step 2. Release the power button and the 'Shift' keys once the Apple logo appears to enter the safe mode.

Step 3. Run diagnostics on your MacBook Pro, wait for it to be done, and restart your MacBook Pro again.

During the black screen period, if you encounter data loss, I'd like to introduce EaseUS Data Recovery Wizard for Mac, which support data recovery of various file types under different situations with a few clicks.

Step 1. Choose the lost partition on your MacBook Pro.

Step 2. Click 'Scan' to view all the files in this partition.

Step 3. Click 'Recover' to restore your lost data and files.

Use EaseUS Data Recovery Wizard to recover deleted or lost files easily and quickly.

Tutorials on how to recover lost, deleted, or formatted data from HDD, SSD, USB, SD card, or other storage media on Windows and Mac.

People Also Ask

Where Do Zoom Recordings Go [Guide to Find Zoom Recordings]

Where do Zoom recordings go? How to find saved recordings? This article will tell you where to find saved Zoom recordings. Read on to learn detailed information.

Brithny

Jul 20, 2023

Where Do Snipping Tool Snips Get Saved on Mac | How to Find

Where do snipping tool snips get saved on Mac? This article will introduce how to find snips saved by the snipping tool on Mac. If you saved snips and can't find them on your Mac, read this article to learn where snipping tool snips get saved.

Brithny

Jul 20, 2023

How to Open Corrupt Excel File on Mac [Extension Is Not Valid]

How to open corrupt Excel file on Mac? If you can't open an Excel file on Mac because its extension is not valid, don't worry; This passage will introduce effective ways to open the corrupt Excel file on Mac.

Brithny

Jul 20, 2023

Does Snipping Tool Save Automatically on Mac | How to Find Snips

Does snipping tool save automatically on Mac? This article will tell you whether the snipping tool saves automatically or not, how to find the saved snips on Mac, and if accidentally deleted snips on Mac, how to recover them.

Brithny

Jul 20, 2023

Mac Put Back Feature Is Missing, How to Fix It

How to fix the Put Back feature is missing on Mac? This passage will introduce practical ways to fix Put Back missing issue on MacBook/Air. Read on to learn detailed information.

Brithny

Jul 20, 2023

How to Fix Screenshots Not Automatically Saving to Desktop on Catalina

If your Mac stops automatically saving screenshots to your desktop after upgrading, this post can help you fix it. Moreover, you will find solutions here when you realize you can not find your screenshots anywhere.

Daisy

Jul 20, 2023