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3 Fixes to 0 Bytes Available on iPhone XS/XR/X

Updated by Cedric on Feb 21, 2024
Written by Brithny
 | Home > iPhone Data Recovery


One of the common issues encountered by iPhone users is that the iPhone shows 0 bytes available but it is not. We will show you what does 0 bytes mean and how to fix the 0 bytes available issue on your iPhone. Besides, since the issue is also accompanied by data loss, we will also present you the way to recover data from your iPhone.

iPhone Shows 0 Bytes Available

"It's weird. I'm getting an error message from my iPhone saying 0 bytes available, but it's of 64 GB and I don't really install many apps on it. The largest files are about a hundred pictures. Where did the storage exactly go? Can't believe it happened to me. Any suggestions for what to do when the iPhone shows 0 bytes available? I'd appreciate a lot if you could tell me how to get more bytes on iPhone without uninstalling apps or deleting pictures, videos, music or any other media files."

There is more than one user reporting that their iPhone showing 0 bytes available when it is actually not. Some of them have also proven that the situation is an error by deleting some files from their device and seeing that there is no change in the storage.

What Does 0 Bytes Mean

You may see iPhone storage showing 0 bytes available, the current period roaming showing 0 bytes, and many other "0 bytes" situations. When it comes to 0 bytes available on your iPhone, it simply indicates that there is no storage space left on your device for you to save new data. In some cases, it indeed means that your iPhone is fully loaded with data and there is no space left. If that's the situation you are in, you can either free up space on your iPhone or extend your iPhone storage. However, in most of the cases, it's just an error that happens on your iPhone. It may be caused by:

  • A bug called phantom usage
  • Virus attacks
  • System crash


When your iPhone shows 0 bytes available due to the reason above or other similar causes, freeing up iPhone space to cope with it is useless and unnecessary. Fortunately, there are other workable solutions you can try. Follow to fix the 0 bytes available error on your iPhone without losing data.

3 Fixes to 0 Bytes Available on iPhone

There are some preparations you need to make. Generally, when your iPhone shows 0 bytes available, you can still access the data on it. To avoid data loss that may occur during the fix, you'd better back up your iPhone with free iPhone backup software or iTunes/iCloud in advance before the fix.

Method 1. Run Antivirus Software

As mentioned above, the 0 bytes error may be caused by virus attacks. It's no harm to run the antivirus software on your iPhone to detect and kill the virus that may exist on your device.

Method 2. Perform Force Restart on iPhone

As one of the common solutions to solve various problems on the iPhone, performing force restart may also help to solve 0 bytes available error on iPhone. Depending on your iPhone model, you will have different ways to force restart iPhone.

Method 3. Factory Reset iPhone

It's necessary to stress the importance of backing up your iPhone here since the factory reset will erase your iPhone data. After that, you can factory reset your iPhone without worrying about losing important files on your device.

If you find you have lost some files after the fix, you can try the iPhone data recovery software - EaseUS MobiSaver to retrieve your files. With this tool, you can recover your iPhone data from iTunes backup or iCloud backup.

To recover data from the iPhone that shows 0 bytes available from iTunes backup:

Step 1. Connect iPhone to Your PC

Launch EaseUS MobiSaver. Click "Recover from iOS device" on the left and click "Start".

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Step 2. Scan for Lost iPhone Data

EaseUS MobiSaver will automatically scan iPhone/iPad/iPod, and find present data and even some lost data for you. Just wait for the scan to complete.

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Step 3. Click the "Recover" Button

You can choose the lost data such as your photos, videos, contacts, SMS, notes, voice mails, and other files you want to recover and save those data to another location. 

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The software supports the recovery of photos, videos, contacts, messages, call history, notes, WhatsApp conversations, voice memos, and other files on your iPhone. It will rescue your data in different data loss situations. Since the loss of data occurs on daily basis, it's well worth installing this iPhone recovery software on your computer.

Applies To: iPhone XS/XS Max/XR/X and earlier iPhone models

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