Dell Laptop Stuck on Restarting Screen Windows 10 - Why & How to Fix

Larissa updated on Aug 24, 2023 | Home >Computer Instruction

"Yesterday my laptop keyboard wasn't working, meaning none of the keys did anything, so I tried to restart my laptop and it has been stuck on the restarting screen since. The screen is completely blank except for the word "Restarting". It has been like this for over 24 hours and I have tried holding down the power button and still nothing happens. I have tried contacting Microsoft and Dell, but the problem is still unresolved. I have removed all devices and cords except for the power cord. The laptop is a Dell Inspiron 15 7559, running Windows 10. Any help is appreciated."   - Post from Reddit

For decades, Dell, a well-known international computer technology business, has provided dependable and innovative solutions for personal and professional computing needs. Dell has earned a reputation for producing high-quality gadgets that meet a wide range of consumer needs, including laptops. 

However, even the most dependable equipment might experience errors and technical troubles from time to time. One common issue mentioned by Dell laptop customers in this context is being trapped on the "Restarting" screen. 

In this passage, we will look at the causes of this issue and how to troubleshoot and resolve the Dell laptop stuck on restarting screen on Windows 10.

dell laptop stuck on restarting screen windows 10

Why Your Dell Laptop Stuck on Boot Loop

The "Dell laptop gets stuck on restarting" problem can arise for a variety of reasons, the most prevalent of which are as follows:

  • 1️⃣Software conflicts: Certain background software programs or applications may interfere with the restarting process.
  • 2️⃣Hardware issues: Faulty hardware components, such as a failing hard drive or RAM, might cause the laptop to freeze on the restarting screen.
  • 3️⃣Operating system updates: When installing updates or upgrades to the Windows operating system, the laptop may suffer compatibility issues, causing it to get stuck during the restarting process.
  • 4️⃣Driver conflicts: Outdated or incompatible drivers, particularly those related to the hardware of the laptop, can cause the resuming screen to freeze.
  • 5️⃣Viruses or malware: Malicious software and computer viruses attacking the laptop may interrupt the normal operation of the operating system.
  • 6️⃣Power-related problems: Problems with the power supply or insufficient battery charge can cause the laptop to freeze while restarting.
  • 7️⃣Corrupted system file: If essential system files are damaged or corrupted, the laptop might not restart properly.

Further Reading: HP Laptop Stuck in Boot Loop HP Laptop Stuck on HP Screen

Solutions to Fix Windows 10 Laptop Stuck on Restarting Screen

Based on the above causes, we've found some practical solutions to help you resolve the problem with the step-by-step guide. Now keep reading and restore your Dell laptop to normal.

Solution 1. Force Restart the Dell Laptop

Force restart can work effectively if your Dell laptop is stuck on restarting screen caused by hardware issues or driver conflicts.

Step 1: Press and hold the power button on your Dell laptop until it completely shuts down.

Step 2: Unplug the laptop from any power source and remove the battery (if removable) as well as any other external devices such as scanners, printers, USB flash drives, and so on.

Step 3: Reinstall the battery (if necessary) and reconnect the laptop to a power source.

Step 4: Turn on the laptop by pressing the power button for around 10 seconds and see if it successfully restarts.

dell laptop

Solution 2. Boot in Safe Mode and Perform a Clean Boot

When you install an application or perform an update, or when you execute a program under Windows 10, software conflicts could arise, resulting in a Restarting error. By performing a clean boot Windows device, you can solve the error effectively. 

Step 1: Turn on your Dell laptop and clicked the F8 key repeatedly until the Windows logo displays.

Step 2: In the Startup Settings menu, hit Enter after selecting Enter Safe Mode using the mouse click.

boot into safe mode

Step 3: After entering Safe Mode, hit the Windows + R keys to bring up the Run dialog box.

Step 4: To open the System Configuration window, type msconfig and click OK.


Step 5: In the General tab, tick the box next to Selective startup and uncheck the box next to Load startup items.

selective startup

Step 6: Navigate to the Services tab, select Hide all Microsoft services, and then click Disable all.

diable all

Step 7: To save the changes, click Apply and then OK.

Step 8: Reboot your Dell laptop and check if it restarts properly.

Solution 3. Update Drivers and Windows

If your Windows system and drivers are out of date, the device may get stuck on the boot loop. So you need to update drivers and the Windows system to resolve it.

Step 1: Boot into Safe Mode by following the procedures in Solution 2.  

Step 2: Select Device Manager from the menu by pressing Windows + X.

device manager

Step 3: Expand the categories and look for any devices that have a yellow exclamation mark next to them, suggesting a driver problem.

Step 4: Right-click on the faulty device and choose Update driver.

update driver

Step 5: To update the driver, follow the on-screen instructions.

Step 6: Press the Windows + I to launch the Settings app, and navigate to Update & Security and select Check for updates.

check for update

Step 7: Download and install any updates that are available.

Step 9: Restart your Dell laptop to see if the problem has been resolved.

Solution 4. Conduct System File Checker (SFC) Scan

Step 1: Restart the computer in Safe Mode with the steps in Solution 2.

Setp 2: Press Windows + X and choose Command Prompt (Admin) or Windows PowerShell (Admin). Or you can search it in the search box.

command prompt

Step 3: In the command prompt, enter "sfc /scannow" without quotes.


Wait for the scan to finish. It could take some time.

Step 4: Once the scan is complete, restart your Dell laptop to see if it boots normally.

These techniques should assist in resolving the problem of a Dell laptop stuck on the restarting screen in Windows 10.  If the problem persists, it is recommended that you contact Dell support or a professional expert.

Important: Back Up Your Laptop Regularly to Ensure Its Security

It is not uncommon for a laptop or computer to get stuck on the restarting screen or to experience a black screen while gaming or other progress. Many Windows users have experienced a similar issue. It would be fortunate if you can locate the specific cause and fix it successfully. However, there are still many cases that users can't solve the error, and they must factory reset or reinstall the operating system.

All data stored on your device will be wiped and lost if you perform a factory reset or system reinstall. You will lose all information saved on your computer if you do not have a backup. As a result, it is critical to perform regular backups of your device to avoid the issue outlined in the passage.

🥇EaseUS Todo Backup is a dependable program that can help you back up your PC in all areas and keep your data safe. EaseUS Todo Backup enables you to create full system backups, allowing you to restore your laptop to a previously working state in the event of system faults or crashes. This software also allows you to schedule automatic backups, removing the possibility of forgetting to back up important data on a regular basis.

Backing up your Windows laptop on a regular basis with EaseUS Todo Backup not only gives you peace of mind but also saves you time and effort in the long run. It safeguards your key files and documents, allowing you to swiftly restore them in the event of an emergency. As a result, make using such backup solutions a habit to secure your data and keep your laptop functioning properly. 

What are you waiting for? Download it and keep your data safe!

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Here are the steps to create a system image easily with EaseUS Todo Backup. Of course, you can utilize it to back up specific files, disk, App data, etc.

Step 1. On the main page, click "Select backup contents".

create system backup step1

Step 2. Among the four available categories, click OS.

create system backup step2

Step 3. EaseUS Todo Backup will automatically select your system partition, you only need to select the backup destination.

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create system backup step5

Step 5. After finishing the backup process, you can check the backup status, recover, open, or delete the backup by right-clicking the backup task on the left.

create system backup step5


To sum up, dealing with a Dell laptop stuck on the restarting screen in Windows 10 can be an unpleasant experience. However, by following the troubleshooting procedures outlined above, the problem can be resolved and the laptop restored.

Nonetheless, it is critical to underline the significance of frequently backing up a Windows laptop in order to avoid data loss and reduce any delays caused by unforeseen technical issues. EaseUS Todo Backup is a great tool for this, providing a comprehensive solution that protects your files, apps, and operating system.

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FAQs on Dell Laptop Stuck on Restarting Screen

1. Why is my laptop stuck on restarting while updating?

Your laptop may be stuck on restarting while updating due to many reasons such as compatibility issues, software conflicts, insufficient storage space, or a problem with the update itself, etc. You need to clarify 

2. Is it safe to force shut down the laptop while updating?

Forcing the laptop to shut down while it is updating is typically not suggested because it can result in software corruption, data loss, or other system issues. Allow the update procedure to complete before contacting technical help if you find any problems.

3. How long should a Windows update restart take?

The time required for a Windows update restart might vary based on factors such as the amount of the update, your computer's speed, and overall system efficiency. Restarts during Windows upgrades might range from a few minutes to more than an hour. It is usually suggested to be patient and let the update process run its natural course without interfering with it.

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Updated by Cici

Cici is the junior editor of the writing team of EaseUS. She accepted the systematic training on computers at EaseUS for over one year. Now, she wrote a lot of professional articles to help people resolve the issues of hard drive corruption, computer boot errors, and disk partition problems.

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Written by Larissa

Larissa has rich experience in writing technical articles. After joining EaseUS, she frantically learned about data recovery, disk partitioning, data backup, and other related knowledge. Now she is able to master the relevant content proficiently and write effective step-by-step guides on computer issues.

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