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How to Fix External Hard Drive Not Mounting after Ventura Update

Hello, I am desperate for help. I stored a lot of files on my HDD and I updated my Mac to macOS Ventura 13.2 from Monterey. But after the update, the HDD refuses to appear in either Finder or Disk Utility. What should I Do? How to regain the files on my HDD?

Best Answered by

Finley· Answered on Jan 11, 2024

There are many workable ways to help you solve this external hard drive not mounting after Ventura update problem.

Make sure your HDD is successfully connected:

You can first unplug and replug your drive. You can try another USB port or cable or some new adapter.

Reboot your Mac in Safe Mode:

Shut down your Mac and press the power button to launch your Mac
Hold the Shift key and wait for the Apple logo to appear
Release the Shift key and log in when the window displays

Update your Mac:

Go to "Settings" > "General" > "Software Update"

Quit the fsck process:

Enter the command in the Terminal: sudo pkill -f fsck

Reboot your Mac while your HDD is connected:

Restarting your Mac is also a workable way to resolve this drive issue. If you are using Silicon Mac, you may receive a prompt that asks you to allow the drive to connect to your Mac. Just agree with it.

If you want to retrieve your unmountable data, use EaseUS Data Recovery Wizard for Mac for help.

Download for MacmacOS 14 - 10.9  Also Available for Windows

This hard drive data recovery software for Mac can recover your inaccessible files after your Ventura update. You can read the instructions here to recover your lost file from HDD:

Step 1. Launch EaseUS Data Recovery Wizard for Mac and choose your HDD. You can now choose hard drive recovery.

Step 2. You can also filter your file by the file type if you forget the location of your data stored on the hard drive.

Step 3. Double-click the file to preview the file you want to recover, and click "Recover" to get it back. To avoid data being overwritten during recovery, you should choose a new location to save recovered files.

Use EaseUS Data Recovery Wizard to recover deleted or lost files easily and quickly.

Tutorials on how to recover lost, deleted, or formatted data from HDD, SSD, USB, SD card, or other storage media on Windows and Mac.

Download for Mac

Download for PC

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