[Real Fixes] Photos Disappeared from iPhone After Update

Brithny updated on Mar 27, 2020 to iPhone Data Recovery | How-to Articles


'My iPhone photos disappeared after update' is a common complaint by many users. We absolutely understand that if your iPhone photos disappeared after the iOS update, it not only disrupts your work but also leaves you clueless as to where and how to look for a solution. Now, if you are one of them and want to know what is to be done if your iPhone 6/7/8/X keeps losing photos, then this article will definitely help you. This post provides tried and true solutions to restore lost iPhone photos after iOS 12/11.3/11/10 update.

Lost Photos After iOS 12/11.3/11 Update

"Hi, I have updated to iOS 11.3 on my 64GB iPhone 6s without any issues. But since doing so my photos disappeared from my iPhone all of a sudden! While sometimes, the other iPhone models will also encounter freezing problem after the iOS update. Is there any way for me to solve this problem and get my lost photos back?

How to Fix "Photos Disappeared from iPhone After Update" Issue

There are two parts to help you solve the problem and restore lost iPhone photos. First, fix the issue manually. Second, recover lost iPhone photos with a professional iOS photo recovery tool. Now, let's see the details.

Part 1. Manually Fix Photos Disappeared from iPhone After iOS 12/11.3/11 Update

If you are also stuck on this error, don’t panic and read this guide with deep attention. 

Solution 1. Restart Your iPhone/iPad 

When you are faced with this kind of situation, the very first thing you need to do is restart your phone. By restarting your iPhone, all the active and unidentified error programs on the device will be closed. So, this can be the first solution you can try when meeting iPhone errors.

Press and hold the Side (or Top) button until the slider appears > Drag the slider to turn off iPhone > Press and hold the Side (or Top) button again until you see the Apple logo.

Solution 2. Check the Recently Deleted Folder

You may have accidentally deleted the images so just to be sure, go to Photos > Albums > Recently Deleted. 

If you find them there, move them back to the "All Photos" folder. You do this by selecting the images and then clicking "Recover". Confirm that you want to recover the photos after that.

Solution 3. Check iCloud Photos Settings

Make sure that iCloud Photos Library is enabled on your iPhone correctly.

Go to Settings > [your name] > iCloud > Tap Photos > Ensure the iCloud Photo Library is turned on.

Solution 4. Log Out and Log In iCloud Account

If you find that your iCloud photos lost after iOS 11 update, go to have a check whether you have logged in your iCloud account. If you have logged in, then you can log out and then log in again to have a try.

Part 2. Recover Missing Photos with EaseUS MobiSaver

EaseUS MobiSaver is the world's first iPhone photo recovery software that can recover all lost information like photos, songs, videos, calendar schedules, notes and even more from iPhone 5/4S/4/3GS, iPad 2/1, the New iPad and iPod touch. This iPhone photo recovery software provides easy and quick data recovery solutions to recover lost files from iPhone. 

Method 1. Recover Photo Directly from iPhone

1. Connect your iPhone to the computer

Connected your iOS device to the computer and run EaseUS MobiSaver, choose your iPhone X/8/7/6 in "Recover from iOS Device" mode and click "Scan" to make the software scan the device to find all the data on the phone.

recover photos from iPhone device directly

2. Preview and pick out photos you want

Choose the "Photos & Videos" category on the left to find all the media data including the lost and existing files on the iPhone.

choose the photos you want and recover

3. Recover the lost iPhone photos after iOS update

Finally, mark those files you want and click "Recover" to export these photos. You need to specify a folder to save the recovered photos on your computer first.

recover the missing photos after iOS update

Method 2. Recover photos from iTunes Backup file

If you have iTunes backup files for your iPhone, you can try another data recovery mode of EaseUS MobiSaver "Recover from iTunes Backup". It's quite easy.

Choose the iTunes backup file for your iPhone in "Recover from iTunes Backup" mode and click the "Scan" button to continue. The following operation is the same as "Recover from iOS Device". The only difference is that the software will scan the backup files instead of the iOS device.

recover lost photos from iTunes backup

Method 3. Recover photos from iCloud

1. Choose Recover from iCloud Backup, and then sign in with your Apple ID.

recover lost photos after iOS 11 or 12 update from iCloud

2. Select the right iCloud backup you want to extract, click Scan to download it to your computer and search lost data.

3. After the scan, you can choose the right file types and click the specific item to preview the detailed information. And then choose the data and files you want to restore. Finally, click Recover button to save them to your computer.


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EaseUS MobiSaver for iOS

  • Recovers photos, videos, contacts, and more
  • Recovers data lost due to various reasons
  • Supports iPhone, iPad, and iPod
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