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LINE not Receiving/Sending Messages on iPhone/Android

Updated by Cedric on Jul 20, 2023
Written by Brithny
 | Home > iPhone Data Recovery


Are you facing issues with the LINE app not sending messages or receiving messages on your Android or iPhone? With the provided guide, you will have multiple techniques that can be employed to resolve the issue of the LINE app on your device.

Communication has improved over the last decade, where many applications have been introduced featuring exceptional characteristics. LINE app is accounted among the most common applications that provide users with a platform to communicate with users all around the globe. However, since these applications have been introduced across smartphone devices, many users have complained about the LINE app not sending messages across the platform.

Issues related to the application update, phone, and app caches lead to such cases across applications such as LINE. Where users have reported multiple issues involving the LINE app delaying messages, this article intends to provide them with unique and effective solutions to the problem of the LINE app not receiving messages.

Fix LINE App Not Sending/Receiving Messages

Along with understanding the issue across your LINE app, it is necessary to understand the methods that can be employed to fix this concern. For this part, we will be looking into three extensive methods that can be implemented to resolve the issues of the LINE app not sending messages.

  1. Method 1. Internet Connection
  2. Method 2. Update and Restart Device
  3. Method 3. Clear Cache on LINE

Method 1. Internet Connection

The first method that you should look into for resolving the concerns with your LINE app is the internet connection that has been used to connect with the application. Usually, faulty internet leads to scenarios where you cannot send or receive messages on the application. Thus, regardless of the device that you are using, it would be perfect if you'd check the speed and status of the internet connection.

To check the speed appropriately, you should consider using Ookla services to look into the internet connection. It provides a complete overview and clear results explaining the condition of the internet that is connected to the smartphone.

check internet speed

Method 2. Update and Restart Device

If your internet connection is working perfectly, there is a great chance that LINE may have a pending update on your smartphone. Pending updates halt the process within the applications and glitches a lot. This may result in failure in sending and receiving messages on LINE. You should consider looking into the following steps to update and restart your device respectively:

For iPhone

Step 1. Launch App Store on your iPhone and tap on the "Profile" icon in the top-right corner.

open APP store

Step 2. Go through the list of applications on the next screen and find LINE. If there is a pending update, you'll find the "Update" button. Tap on it to update the app to its latest version.

check for LINE update

Step 3. Once updated, proceed to the "Settings" of your iPhone and click on "General". Find the option of "Shut Down" on the next screen to turn off your device.

choose shut down option

Step 4. Hold the "Power" button of your iPhone to restart the device successfully so you can use LINE efficiently.

For Android

Step 1. Open the Play Store on your Android and tap on the "Profile" icon. Select the option of "Manage apps and device" to lead to the next screen.

tap on profile icon

Step 2. On the new screen, you need to click on the option of "Updates Available" and find the update of the LINE app in the list. Click on "Update" to start the process.

check available app updates

Step 3. Once updated, hold the "Power" button of your device and select "Reboot/Restart" across the screen that appears.

reboot your android device

Method 3. Clear Cache on LINE

Considering the problem still prevails, using a particular application for a long time fills up its cache space. With the files stored across the cache, it slows down the applications and the processes by a lot. To clear it out, you need to follow the steps shown below:

For iPhone

Step 1. Open the LINE app on your iPhone and click on the "Gear" icon in the top-right corner.

tap on gear icon

Step 2. Lead into the "Chats" option on the next screen. On the next screen, find the option of "Delete Data" to clear out the application's cache.

proceed with delete data option

For Android

Step 1. Proceed to launch the LINE app on your Android. Select the "Gear" icon on the top-right corner to open its settings.

click on gear icon

Step 2. Find the "Chat" option on the next screen and proceed to find two options for clearing data on your device.

access chat option

Step 3. You can select "Delete chat history" or "Delete photos and other files from chats" to clear the cache on LINE. Confirm the process of getting a prompt.

delete your line data

How to Fix LINE Messages Delayed

What if you are sending or receiving messages on LINE, however, you are constantly failing to get any notification about the application? Even if your LINE messages are delayed in notifying, we have provided some extensive solutions that can be implemented to resolve such problems across your application. Go through the four distinctive solutions provided below for a better understanding of the condition:

  1. Method 1. Turn on LINE Notifications
  2. Method 2. Change Network Connection
  3. Method 3. Offload and Reinstall LINE
  4. Method 4. Clear App and Device Storage

Method 1. Turn on LINE Notifications

The first thing that you can do best for your LINE app is to turn on its notifications. This problem usually does not occur because of other reasons; however, it is always user negligence that leads to such scenarios. To turn on its notifications, go through the steps featured below for your Android or iPhone:

Step 1. Open the "LINE" app on your device and click on the "Gear" icon to launch its settings.

access line settings

Step 2. Find the "Notification" settings in the list and lead to the next screen to turn on the toggle for enabling notifications for the application.

enable line notifications

Method 2. Change Network Connection

The network connection can be quite the pain for the user to face delayed messages on LINE. If you do not want to hinder your conversation, it would be best to shift your network connection. For this, go through the comprehensive steps provided below for Android and iPhone users:

For iPhone

Step 1. Open the "Settings" of your device and find the "Wi-Fi" option in the list.

open wifi settings

Step 2. On the next screen, find any other network connection with better signal strength and shift to that network by providing the required data.

select fast wifi network

For Android

Step 1. Launch "Settings" on your Android and proceed to the "Wi-Fi" option.

tap on wifi option

Step 2. Find a better Wi-Fi connection and shift your network to that connection so you can send your LINE messages on time.

choose different wifi connection

Method 3. Offload and Reinstall LINE

iPhone users have a potential solution to resolving problems across their LINE app. They can consider offloading and reinstalling the application for effective results. If you are looking forward to resolving the issue of LINE messages being delayed, follow these steps as provided below:

Step 1. Open your iPhone's settings and click on "General" settings by scrolling down to the option. Proceed to tap on "iPhone Storage" and find the LINE app in the list of applications.

access iPhone storage

Step 2. On the next window, click "Offload App" to execute the process. Lead back to the home screen and click on the LINE app to reinstall it again on your device.

offload line app

Method 4. Clear App and Device Storage

Android users can surely try clearing out the application and device's storage to run the application efficiently. Clearing the cache of the app speeds it up by multiple times, which can be done by following the simple steps shown below:

Step 1. Launch the "Settings" of your Android and lead to the "Apps" section in the list. Now, select "Manage apps" on the next screen and find "LINE" in the list.

choose manage apps option

Step 2. Click on "Storage" in the next window and select the "Clear data" button at the bottom of the screen to clear out the application's cache and storage.

clear your line app data

How to Recover Deleted/Lost LINE Chat

To resolve the issues with your LINE application, you may need to implement the methods provided above. However, some of these methods may result in the loss of data. For this, you need not worry about any LINE data that is being lost. EaseUS MobiSaver provides the perfect opportunity of recovering the LINE messages with ease.

EaseUS MobiSaver is a progressive platform that quickly helps users in recovering data. Along with featuring a platform that recovers unlimited data, it makes the process quick with technical assistance from the platform. EaseUS MobiSaver indeed makes recovery easy with its extensive modes and features.

Recover LINE Messages on iPhone

EaseUS MobiSaver provides iPhone users with an appropriate system for recovering LINE messages with ease. Go through the steps featured below to know more about the platform and its functionality:

Step 1. Connect iPhone to Your PC

Launch EaseUS MobiSaver, choose the "LINE" button, and select "Device Storage".

recover line data

Step 2. Analyze iPhone/iPad/iPod

The software will analyze your device to perform LINE data recovery.

recover line data from iPhone - 1

Step 3. Scan iPhone and Find LINE Data

EaseUS Mobisaver will automatically scan iPhone 13/12/11/X/XR/XS/8/7/6/5/4, and find present LINE data and even some lost data for you.

recover line data from iPhone - 2

Step 4. Preview and Restore LINE Chats or Attachments

Select "LINE" or "LINE Attachments" on the left to preview them. Then, select "Recover to PC" or "Recover to Device" to save your LINE data.

recover line data from iPhone - 3

Recover LINE Messages on Android

Android users can also recover their LINE messages using EaseUS MobiSaver for Android. For this, you need to go through the step-by-step guide featured below:

Step 1. Connect your Android phone to the computer

Install and run EaseUS MobiSaver for Android and connect your Android phone to the computer with a USB cable. Then click the "Start" button to make the software recognize and connect your device.

Connect Android phone to PC and run EaseUS online data recovery software for Android

Step 2. Scan Android phone to find the lost data

After connected your Android phone, the software will quickly scan the device to find all the existing and lost data. You can easily find the lost files you want by choosing the correct file types.

Scan Android phone with EaseUS online data recovery software for Android

Step 3. Preview and recover data from Android phone

Preview all the recoverable files and select the items you want to recover quickly. Then, click the "Recover" button to get the selected files back once.

Preview and recover data with EaseUS online data recovery software for Android


This article has provided users with a comprehensive overview of how they can resolve the issues of the LINE app not sending messages or receiving messages across their devices. Whether it be Android users or iPhone users, they can figure out the perfect remedy with these provided methods. Considering the user lost their data with any of the processes, they can consider downloading and using EaseUS MobiSaver to recover their data easily.

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