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Fix the Album Artwork Not Showing on iPhone Issue

Updated by Daisy on Jul 20, 2023
Written by Tracy King
 | Home > iPhone Data Recovery


The Album Artwork fails to show up or missing on your iPhone after iOS update? This article will guide you to restore lost Album Artwork songs and effectively fix and repair Album Artwork not showing up error on iPhone, iPad or iPod for you. Follow to see how to restore missing Album Artwork and get lost music files back now.

We recently received letters from Apple users who asked us to help them solve the problem that album artwork was not showing on iPhone after updating their devices to iOS 14. To help them get out of the loop, we consulted some Apple technicians and tried many methods. Finally, sort out some proven useful solutions to resolve this problem. Plus, if you're out of luck, none of these solutions help you show the album artwork. You can try recovering your music/songs/mp3 from your iPhone with the last method. 

Workable Solutions Step-by-step Troubleshooting
1. Restart Your iPhone A restart is helpful in any situation where your iPhone is behaving weirdly...Full steps
2. Force Close the Music App Some iOS users reported that a force restart of the Apple Music app can...Full steps
3. Sign out and Resign in Account Sometimes, your album artwork might not be showing due to the update latency...Full steps
4. Update Your Device This method is specially prepared for devices running iOS 12/13/14...Full steps
Other Solutions Free up Space on Your iPhone > Delete iTunes Cache folder...Full steps

Why Does My Album Artwork Disappear on iPhone?

Many factors may contribute to the disappearance of album artwork. Generally, these factors may include:

  • Delayed synchronization in account
  • Bugs that come with iOS 13/14 affect your album artwork
  • Your iPhone is running out of storage space

7 Common Solutions to Fix Album Artwork Not Showing on iPhone

Based on the factors we listed above, we find some common solutions to fix this issue. These common fixes include restarting your iPhone, updating it to the latest version, freeing up more space on your device, forcing close the Music app and re-open it, etc. To know how each tip works to resolve your problem, you can keep reading the following instructions. 

1. Restart Your iPhone

A restart is helpful in any situation where your iPhone is behaving weirdly. For example, your maps aren't working on iPhone, the touch screen isn't working, iPhone is disabled, or the flashlight won't turn on, etc. The problem that your album isn't showing can also be resolved by performing a restart. The way to restart an iPhone varies depending upon which model you own. For how to restart your iPhone, you can refer to Apple's official instructions. 

restart iPhone

2. Force Close the Music App and Re-open It

Some iOS users reported that a force restart of the Apple Music app can also resolve this problem. Whether it works for you or not, you can try this solution. It is easy to close your Music app. If your device has a Home button, you need to double press the Home button, find the Music app and swipe up to close it. If your device has no Home button, you can swipe up from the bottom of your screen, find the Music app, and then swipe up on the icon to close it.

3. Sign out Your Account and Resign in

Sometimes, your album artwork might not be showing due to the update latency of your Music account. If this is your case, try signing out of your Music app on your Mac and then resigning in to see whether your album artwork is showing. If it doesn't work, try other solutions instead.

4. Update Your Device to the Latest Version

This method is specially prepared for devices running iOS 12/13/14. According to the questions we collect from the Apple Community, 2 out of 3 users have this issue with their device running iOS 12/13/14. That might indicate that all three versions come with some bugs that may lead to this issue. If this is your case, try updating your device to the latest version to fix these bugs.

5. Free up Space on Your iPhone

Sometimes, insufficient storage space in your system may also lead to various problems. That requires you to free up more space on your devices. There are many ways for you to free space. These methods include deleting unwanted apps on your iPhone, remove pictures, or clean up your storage. Before doing this, you can see which app occupies the most space on your device by following this path: Tap Settings > General > iPhone (or iPad) Storage. After that, you can go to check whether your artwork is loaded or not. 

View storage space on iPhone

6. Delete iTunes Cache folder

You can also go to Music > iTunes > Album Artwork > Delete the Cache folder. Then quit iTunes and relaunch it to see if your album artwork is showing. 

7. Recover Deleted Songs with a Recovery Tool

If, unfortunately, none of the solutions mentioned above helps you out, that means your album artwork has been deleted or removed forever. If you want to get them back, your only hope is to use an iPhone data recovery. There are a lot of such apps in the market. Here we mainly recommend EaseUS MobiSaver for iOS to you. As a professional iOS data recovery software - EaseUS MobiSaver can scan and find all present and lost data on your iPhone or in your iTunes/iCloud backup. After scanning, you can choose and download wanted data to your device. 

To recover deleted songs with EaseUS MobiSaver for iOS: 

Step 1. Choose the Recovery Mode

Connect iPhone to your PC and Launch EaseUS MobiSaver. Choose the recovery mode - "Recover from iOS Device" on the left, and click "Start".

recover data from iPhone - 1

Step 2. Scan iPhone and Find Lost Data

EaseUS MobiSaver will automatically scan iPhone 13/12/11/X/XR/XS/8/7/6/5/4, and find present data and even some lost data for you.

recover data from iPhone - 2

Step 3. Preview and Restore iPhone Data

You can choose the lost data such as your photos, videos, contacts, SMS, notes, voice mails or other files from iPhone 13/12/11/X/XR/XS/8/7/6/5/4. Then, click "Recover" and save those data to another location.

recover data from iPhone - 3

The Bottom Line

Above are all solutions that can be used to fix the "album artwork not showing on iPhone" issue. We hope this guide can solve your problem. If not, don't worry, you can stay tuned for this guide that will be updated regularly.

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