Mac Mail Not Loading Content, 5 Effective Methods to Fix

Brithny updated on Jan 11, 2024 | Home >Computer Instruction

Imagine waiting for an email for days and months and then finding that your Mac Mail is not loading content! Mac users face this Mac Mail issue for various reasons, such as an over-filled Mailbox, faulty internet connection, Exchange and IMAP email account problems, and more. In this detailed guide, we begin on a trip to unravel the causes of this widespread situation and give practical answers.

When it comes to Mac Mail not loading content troubles, users may take a few approaches to fix it. Each fix approaches troubleshooting differently, from internet connection to application-level issues. Let's find out more below!

Fix 1. Check the Internet Connection

If your internet connection is unreliable, you may experience delays while using Mac Mail to load content. To begin troubleshooting, users should check the strength and reliability of their internet connection. Taking care of interruptions or improving connection might substantially influence the app's capacity to retrieve and display email information.

Step 1. Open the Apple menu and Navigate to "System Settings".

open system settings

Step 2. Click "Network" in the sidebar and check the internet connection status.

internet connection status

Fix 2. Relaunch the Mac Mail App

Technical issues inside the Mac Mail software may prevent email content from loading properly. Relaunching the program is a simple but effective solution. Users might resolve any transitory difficulties affecting the app's operation by quitting and restarting Mac Mail.

quit Mail by control-click

If the Mail app is not working, this article will guide you on how to fix this problem.

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Fix 3. Restart Mac

Restarting the Mac is also a simple but effective remedy for Mac Mail content loading difficulties. A system restart clears the slate, resetting the operating environment and perhaps fixing underlying technical issues impacting Mac Mail's ability to load email content.

To restart your MacBook Pro or Air, follow the instructions below:

Step 1. Save and close any current programs before restarting. Click the Apple menu symbol in the upper-left corner of the screen.

Step 2. Select the "Restart" option from the drop-down menu. You may get a confirmation window asking you to approve the Restart.

restart Mac

Step 3. Allow the Mac to finish the restart procedure. The screen will go black as the machine reboots, and the Apple logo will emerge on Restart.

After the Restart, log in to your Mac using your credentials. This step signals the start of a new session. Launch the Mac Mail program after signing in. Mac Mail can now perform properly, perhaps addressing any content loading difficulties.

Users establish an environment where temporary difficulties, whether related to system processes or application functioning, may be alleviated by restarting the Mac.

Fix 4. Rebuild Mailboxes

Rebuilding mailboxes is a great fix to overcome the Mac Mail not loading content issue. By choosing to rebuild a mailbox, users activate an update to the list of messages held therein, correcting inconsistencies and improving the overall operation of Mac Mail. Take the following steps:

Step 1. Open the Mail software on your Mac and choose a mailbox from the sidebar that needs to be rebuilt.

Step 2. Find and choose "Mailbox" from the Mail app's menu.

Step 3. Select the "Rebuild" option from the Mailbox menu. This operation starts the refresh and update process for the specified Mailbox.

select rebuild mailbox option

This fix is especially helpful in fixing issues with mailbox content loading, resulting in a smoother email experience on the Mac platform.

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Fix 5. Re-index Mac Mail

When traditional troubleshooting methods, such as rebuilding mailboxes, fail to resolve persistent difficulties with the Mail app, manually re-indexing becomes an option. This patch is especially important when the Mail app is sluggish or fails to open. Re-indexing is regenerating the index that organizes and maintains your emails, which may resolve underlying issues. Follow the steps below:

Step 1. Close the Mail app to guarantee a fresh start for the re-indexing process.

Step 2. Navigate to the "Go>Go to Folder" option from Finder or press "Shift + Command + G" in Finder.

click Go to Folder in Finder

Step 3. Enter or copy the following file path: ~/Library/Mail/, and hit "Enter". Open the V10 folder and head over to the MailData folder.

Go to Mail folder

Step 4. The MailData pane shows files and folders related to the Mail program. Ensure the display is ordered by Name to make it easy to find relevant files.

mail data folder

Step 5. Create a backup of the Envelope Index and ExternalUpdates.storedata files and save them to your Desktop. Identify and remove any extra files beginning with "Envelope Index" and "ExternalUpdates" to reduce repetition.

Step 6. Relaunch the Mail app. Click "OK" when requested to re-import messages. Let Mail import messages, depending on local data volume. This might take minutes or hours.

How to Recover Missing Mail Content on a Mac

If you've mistakenly deleted your essential emails or some of them gone missing due to an unknown reason, we have a solid solution for this Mac Mail data loss. EaseUS Data Recovery Wizard for Mac stands out as a robust solution that can easily handle various data loss circumstances.

This program provides a dependable recovery method, whether emails were deleted by mistake, lost due to a system breakdown, or gone under inexplicable reasons.

Follow the steps below to recover deleted emails on your Mac using EaseUS Data Recovery Wizard for Mac.

Step 1. Search for lost files

Select the disk location to search for lost files (it can be an internal HDD/SSD or a removable storage device) on macOS Sierra, High Sierra, Mojave, Catalina, Big Sur, Monterey, Ventura, and the latest Sonoma. Click the "Search for lost files" button.

Note: Before data recovery, you'd better click "Disk Backup" from the left sidebar to create a backup of your Mac to avoid further data loss. After backing up, the software can recover data from the Mac backup, and your computer can wirte new data again.

Recover Data Step1

Step 2. Go through the scanning results

EaseUS Data Recovery Wizard for Mac will immediately scan your selected disk volume and display the scanning results.

Recover Data Step2

Step 3. Select the file(s) and recover

In the scan results, select the file(s) to preview and click the "Recover" button to have them back.

Recover Data Step3

Suppose you activate the Time Machine backup, including Mac Mail; you can restore the deleted emails from a Time Machine backup. Check out the article below.

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Mac Mail Not Loading Content, Why

The problem, i.e., Mac Mail not loading content, can be caused by several circumstances, leaving users bewildered. Here are some of the causes why your Mac Mail is not receiving new emails:

❎Slow Internet Connection: One likely source of the problem is the complexities of internet connection. A slow or interrupted internet connection might hamper the retrieval of email content, serving as a bottleneck in the user experience.

⚠️Mac Mail Crashing: Another possibility is that there are bugs in the Mac Mail application itself. Technical difficulties may cause the app to fail to retrieve and display the email content. In such circumstances, resolving faults inside the program is critical to restoring regular operation.

📩Rebuild Mailbox: Conflicts caused by damaged mailbox data might prevent email content from loading. Rebuilding mailboxes for Exchange and IMAP accounts becomes necessary, providing a possible answer to the mystery.

Users must dive into these multiple areas to determine the root cause of Mac Mail content loading difficulties. Looking into the internet connectivity issue, application functioning, system-level complexities, and mailbox integrity is critical for efficient troubleshooting.


This article has addressed multiple problems and provided helpful fixes to improve Mac Mail performance. Moreover, we have also covered related solutions to fix Mac Mail Not loading content, such as internet connection difficulties and in-app problems, and then using trusted recovery tools like EaseUS Data Recovery Wizard for Mac to fix Mac Mail data loss issues. These practical fixes let users confidently optimize Mac Mail for a stable, content-rich email environment.

Each remedy, from evaluating internet connections to re-indexing Mac Mail, is methodically engineered to reduce the difficulty experienced by consumers. In addition, we go into data recovery tactics, presenting the powerful EaseUS Data Recovery Wizard for Mac, which effortlessly addresses possible data loss situations. This article will help solve all Mac Mail not loading content issues, providing an uninterrupted email experience for Apple users.

Mac Mail Not Loading Content FAQs

If you are a Mac user who cannot load contents on their Mac mail, this is the right place for you! Below are some common queries that users ask related to the issue.

1. Why are my Apple emails not loading content?

Apple emails may fail to load content due to slow internet, damaged mailbox data, or application malfunctions. Check your internet connection, restart the Mail app, or rebuild/re-index your mailbox to solve this issue.

2. How do I fix the lack of content in Mac Mail?

If you want to fix the content not showing on mail, double-click the Internet Accounts icon. Select your mailboxes from the left side and uncheck the Mailbox. If you still have problems with your Mail app not functioning on Mac, you may delete your email account by tapping the '-' sign. Sign in again with your login credentials and make sure Mail is checked.

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Updated by Brithny

Brithny is a technology enthusiast, aiming to make readers' tech lives easy and enjoyable. She loves exploring new technologies and writing technical how-to tips. In her spare time, she loves sharing things about her game experience on Facebook or Twitter.

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