3 Ways to Fix USB Device_Descriptor_Failure Error in Windows

Tracy King updated on May 13, 2024 | Home >Computer Instruction

Received 'USB\Device_Descriptor_Failure' error message in Windows 10, help!

"Hey there, do you have any clues about what to do when the USB drive suddenly become unrecognized with an error message "USB Device Descriptor Failed'? 
I Googled this error message; it means that my USB drive isn't recognized by my computer. And I don't know what to do with this error. So do you know any ways or solutions that can make my USB drive work again? How?

Have you ever met such a problem that your USB drive or SD card suddenly stops working or unable to respond while connecting to PC? If you have a similar problem or device not recognized error, don't worry and you can follow offered methods here below to get your case solved now.

Method 1. Fix 'USB\Device_Descriptor_Failed' Error with Windows 10 Troubleshooter

If you are a Windows 10 user, having USB or SD card, etc. devices not recognized error in the computer, you may follow to apply Windows 10 Troubleshooter to fix 'USB\Device Descriptor Failure' error now:

  1. 1. Press Win + R to open Run dialog;
  2. 2. Type: control panel and hit Enter to open Control Panel;
  3. 3. Type: troubleshooter in Control Panel and click "Troubleshooting";
  4. 4. Click "Configure a device" under "Hardware and Sound"; log in with administrator password to confirm the operation.
  5. 5. Open "Hardware and Devices Troubleshooter" and click "Next" to run the troubleshooter;
  6. 6. Follow the onscreen instructions to finish the troubleshooting job to fix and repair unrecognized USB drive. 

Method 2. Update USB Driver and Repair Bad Sectors which Cause 'USB Isn't Recognized' Error

When USB driver is outdated in a new Windows system or bad sectors exist on the USB drive, the USB drive may become unrecognized or undetectable at very high risk. So now you can follow and repair USB isn't recognized with 'Device Descriptor Failed' error now:

Part 1. Update USB Drivers

EaseUS DriverHandy is a utility to update your device drivers and can free your hands from a complex updating process. It can update your USB driver with one click. Now, download this tool to update your USB drivers.

Free Download 

Windows 11/10/8/7100% Secure

Follow the guide to try:

Step 1. Launch EaseUS DriverHandy and click "Scan."

Step 2. Locate your USB driver and click "Update."

update usb driver

After this, you can reboot PC to see whether the USB can be read and detected or not. If not, follow Step 2 to continue the job.

Part 2. Repair Bad Sectors 

Here we'd like to recommend you try professional partition manager software to fix and repair bad sectors on the USB drive effectively. You may free download EaseUS Partition Master with the below steps to make the USB drive work again:

Free Download 

Windows 11/10/8/7100% Secure

Step 1. Right-click the target partition that has a problem.

Step 2. Choose "Advanced" > "Check File System".

Step 3. Confirm if you want to hide the partition or not.

Step 4. In the Check File System window, check the "Try to fix errors if found" option.

Step 5. Click "Start" to check errors on your partition.

Part 3. Disable Fast Startup to Solve USB\Device Descriptor Failure issue

  1. 1. Connect not recognized USB with PC;
  2. 2. Press Win + R to open the Run dialog, type: control panel and click "OK";
  3. 3. Select "Control Panel" > "System and Security" > "Power Options";
  4. 4. Click "Choose what the power buttons do" > "Change settings that are currently unavailable";
  5. 5. Scroll down to "Shutdown" settings > uncheck "Turn on fast startup" > "Save changes";
  6. 6. Reboot PC to keep all changes.

After this, you can reconnect USB drive with PC and continue using your USB drive again.

Was This Page Helpful?


Updated by Daisy

Daisy is the Senior editor of the writing team for EaseUS. She has been working at EaseUS for over ten years, starting as a technical writer and moving on to being a team leader of the content group. As a professional author for over ten years, she writes a lot to help people overcome their tech troubles.

Read full bio

Written by Tracy King

Tracy became a member of the EaseUS content team in 2013. Being a technical writer for over 10 years, she is enthusiastic about sharing tips to assist readers in resolving complex issues in disk management, file transfer, PC & Mac performance optimization, etc., like an expert.

Read full bio

Totalav antivirus software

EaseUS Data Recovery Services

Request a free evaluation >>

EaseUS data recovery experts have uneaqualed expertise to repair disks/systems and salvage data from all devices like RAID, HDD, SSD, USB, etc.