Fix Sorry We Couldn't Find Your File, Was It Moved, Renamed or Deleted

Hey, I am desperate for help. I have searched around in the forums, and in all the stuff, I found no solution. Is there any method that helps solve this specific problem? The full error message is: Sorry, we couldn't find your file. Was it moved, renamed, or deleted?

Best Answered by

Finley· Answered on Dec 12, 2025

You can try copying your file to another location and opening it in the new location to see if the error message persists. If you can make copies of your files, it is highly likely that your file was lost or deleted accidentally. But do not worry; stop changing this file, and EaseUS Data Recovery Wizard will come to the rescue.

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Here are the steps you can follow suit to recover your deleted files using EaseUS Data Recovery Wizard:

Step 1. Launch EaseUS Data Recovery Wizard on your PC. Choose the location where your files are originally stored and click "Scan" to start scanning.

Step 2. When scanning is finished, you can choose "Deleted Files" or "Other Lost Files" to locate your lost file. You can also apply the Filter feature to find your lost files by using its name.
Step 3. Now, click the "Recover" button to get your files back and save the recovered files to a new location.

This tool can also recover permanently deleted folders even if you make sure the data is not overwritten. Though this tool can help you overcome such errors, protecting your data in advance is most recommended. Here are some professional tips that help protect your data:

  • Always make a copy of your critical files
  • Avoid sudden shutdown of your PC
  • Work on a copy of your files 
  • Use a 3-2-1 backup strategy

Use EaseUS Data Recovery Wizard to recover deleted or lost files easily and quickly.

Tutorials on how to recover lost, deleted, or formatted data from HDD, SSD, USB, SD card, or other storage media on Windows and Mac.

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