Mac Won't Boot or Start After macOS Catalina/Sierra Update

Tracy King updated on Sep 18, 2020 to Mac File Recovery | How-to Articles


Mac fails to boot or start after the macOS update. Whatever is preventing your Mac from starting up, follow these 5 simple solutions to get it working again. If you have data loss problem after macOS update, EaseUS Data Recovery Wizard for Mac provides tried-and-true data recovery service to you.

This page covers 5 fixes for Mac won't boot or start issue after macOS Catalina, Sierra or older macOS update issue. If you are with this issue, follow to make your Mac computer work now:

Workable Solutions Step-by-step Troubleshooting
Fix 1. Fix PRAM/NVRAM Restart Mac > Hold Command+Option+P+R keys to turn on Mac...Full steps
Fix 2. Reset SMC Shut down Mac > Unplug all cables > Plug in cables back after a few minutes...Full steps
Fix 3. Boot in Safe Mode Start Mac > Hold "Shift" until the login window appears > Release the key when login in window appears...Full steps
Fix 4. Run Disk Utility Turn of Mac > Hold Command + R keys and power Mac back up > Enter recovery mode...Full steps
Fix 5. Reinstall macOS Download macOS Catalina, Mojave, or Sierra > Create bootable USB > Clean install macOS...Full steps

macOS has now been updated to 10.15, and many Mac users are trying to upgrade to the newest version. While for most it’s a usual pleasurable experience, for some this update had downsides. Some users complain that their Mac computers won't boot after installing new macOS Catalina. When Mac fails, it usually can't boot or start up properly. If you are faced with this situation, the most important thing should be recovering data from the unbootable Mac because:

  • Your attempts to fix the Mac not booting issue may write new data on this Mac, which will overwrite the old data and make it irrecoverable.
  • Recovering data before the complex fixes can avoid data loss.

EaseUS Mac data recovery software is able to recover data from unbootable Macs after update. It creates a bootable media that enables you to recover data from Mac hard drive (If you only have one Mac). What's more, it recovers data from failed internal Mac hard drive, APFS boot drive, and unmountable APFS boot volume, etc. If you have two Mac devices, take out the hard drive and connect it to the other Mac. Download EaseUS Data Recovery Wizard for Mac on that Mac device, and recover data from the hard drive

take out the mac hard drive and recover data from it

Then, you can read on and Fix the "Mac won't boot after update" issue after you have successfully got data from the drive.

1. Reset the PRAM / NVRAM 

NVRAM refers to special memory sections on your Mac that store data that persists even when the Mac is shut off, such as volume settings and screen resolution. Resetting that data isn't harmful! In some cases, after performing this step, your Mac will restart normally.

reset the pram or nvram

  • Restart your Mac
  • Hold down all of these keys: "Command", "Option", "P" and "R", and turn on the Mac. (It's the same keys to reset the PRAM). 
  • Keep holding the keys down until you hear the Mac restart again.

You may see a progress bar on startup. If the progress bar fills up and then the Mac starts up, you're probably good to go. If not, reset SMC.

2. Reset the SMC

In some situations, you may need to reset your Mac's SMC (System Management Controller).

  • Shut the Mac down.
  • Unplug all cables.
  • Wait for a few minutes. 
  • Plug the cables back in and start up the Mac.

If you've got a Mac desktop, unplug it for 15 seconds and then plug it in and after five seconds press the power button.

3. Boot Mac in Safe Mode

Safe Mode is a stripped-down version of the Mac operating system that can be useful if you are trying to troubleshoot issues with your Mac.

enter mac safe mode to fix the not startup problem

  • Start your Mac, press and hold the "Shift" key, and make sure your Mac has at least 9 GB of free space.
  • When the login window appears to release the shift key and log in. You may be required to log in twice if you have FileVault turned on. Then restart the device.

Wait patiently till Mac computer finish the reboot process.

4. Run Disk Utility in Recovery Mode

If your Mac is booting but the operating system isn't loading up, you may have a corrupted drive. Luckily it is possible to fix this in Recovery Mode. In Recovery Mode you can restore from a Time Machine backup, use Disk Utility to verify and repair connected drives, check your internet connection, get help online using Safari, and install or reinstall macOS. 

enter recovery mode

  • Make sure the Mac is off. If it's stuck on a grey, blue or white screen, just hold down Mac's power button for several seconds until it shuts off.
  • Hold down the "Command" and "R" keys, and power the Mac back up again. Keep pressing "Cmd" + "R" while your Mac is booting up.
  • Once your Mac starts in Recovery Mode you can have access to "Utilities". Click "Disk Utility", locate the icon for your Mac's drive, and click "Verify Disk".

5. Reinstall macOS Catalina/Sierra

The last method to fix macOS Catalina or Sierra fails to boot after update error is to reinstall macOS.

  • You can download wanted macOS Catalina/Sierra and create a bootable USB drive to clean install macOS Catalina/Sierra on your computer again.
  • You can also boot into Recovery mode (Solution 4), and then click to install the latest OS and follow the onscreen prompts. Our article on resetting a Mac to factory settings has more information on reinstalling macOS.

If your Mac does not respond after trying these tips, contact Apple Support or a certified Apple Repair Center. It’s likely there is a problem with your logic board or other internal hardware.

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

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"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

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