[Solved] iPhone Messages Disappeared But Still Taking up Space


Brithny updated on Feb 04, 2021 to iPhone Data Recovery | How-to Articles


Did your iPhone text messages disappear but still taking up space? This article aims to help you fix the error and then restore the lost messages on your iPhone6/6s/7/8/X.

iPhone Messages Disappeared But Still in Storage!

A few days ago, I updated my iPhone to iOS 11. When I turn on my phone, I found things become weird. All my text messages are missing! All of them! When I check my storage, I can see that my text messages account for 90MB of my storage. Can anybody help me? I want to restore my lost messages because they are important to me! Please help me and thanks in advance.

Why Did All My Messages Disappear Suddenly?

All the iPhone uses claimed that they didn’t delete any iPhone message manually, and iPhone deleted or erased messages by itself, but they may have made some other operations that make cause data loss, like an update to iOS 11, restore iPhone, sync iPhone with iTunes, etc. They are the common reasons that make your iPhone messages disappear from the inbox.

Your iPhone messages also may be deleted or erased due to an uncommon reason – your message history only keeps in 30 days or 1 year instead of forever. If it is “keeps in 30 days or 1 year”, when it reaches, your iPhone deletes messages by itself. This also makes your iPhone messages disappeared.

If you are not sure how long your iPhone keeps message history, you can check with steps: Setting > Messages > Messages History > See how long it is now. If it is not “Forever”, it is the reason why your iPhone deleted or erased messages automatically.

How to Fix "iPhone text messages disappear but still taking up space" Error

1. Try hard reboot your iPhone
On an iPhone device: Press and hold the Sleep/Wake button and Volume Down button at the same time for at least 10 seconds until the Apple logo appears. Then you can check your messages again.

2. If the issue still exists, go to Settings > iMessage to turn it off. Turn it on a few minutes later to see whether the messages you need will appear.

How to Restore Missing iPhone Text Messages?

After you have fixed the error, you can recover your lost iPhone messages with EaseUS MobiSaver. It is a safe and effective iPhone data recovery software. Having no technical skill requirement, you can use it to retrieve lost iPhone text messages easily. It can works perfectly for iPhone6/6s/7/8/X. 

Steps to Retrieve Disappeared Text Messages on iPhone 

Step 1. Run iPhone data recovery software and connect your iPhone6/6s/7/8/X to PC

First of all, install and run EaseUS MobiSaver, then connect your iPhone to the computer. As you can see in the main window of the software, your device will soon be recognized and displayed in "Recover from iOS Device" Mode. Just choose your device and click "Start" button to begin your iPhone text message recovery job.

let the software scan your iPhone to find the missing text messages

Step 2. Preview and retrieve deleted texts from iPhone

After the scanning finishes, EaseUS MobiSaver can successfully find out all the deleted and existing files on your iPhone. 
You are allowed to select the texts files which are extremely meaningful for you by previewing all the messages one by one. Finally, mark those texts you want to get and click "Recover" button to export and save them on your computer.

select the text messages you want and recover them

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EaseUS MobiSaver for iOS

  • Recovers photos, videos, contacts, and more
  • Recovers data lost due to various reasons
  • Supports iPhone, iPad, and iPod
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