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Can't Backup LINE Chat? Fix in 5 Ways [Guide Updated]

Updated by Cedric on Jul 20, 2023
 | Home > iPhone Data Recovery


In this article, we will tell you why you cannot backup LINE chat and guide you on how to fix the problem of cannot backup LINE chat on your phone. We will also provide EaseUS MobiSaver to help you recover LINE chat on your iPhone/Android devices without backup.

"I've been trying to back up my LINE chats on my new phone, but I cannot do that. Does anyone know why that is happening and how to solve it?" - Asked a user on Reddit

There could be several causes for LINE chat backup failure, but if you find yourself in a similar situation, you don't need to panic.  Every issue has a solution, and this post will highlight all the ways to help you if you are unable to backup LINE chat history. To fully understand how to fix can't backup LINE chat, read this article to the end.

We no longer connect with our friends and family the same way as before. Things are now revolutionizing, all thanks to instant messaging applications like WhatsApp and LINE, which have fundamentally transformed the messaging system. 

But if you start running into problems with these apps, the whole thing could be for nothing. A recent issue with LINE is that users cannot backup LINE chat history. Don't worry if LINE isn't backing up your chat history for you. We have put together this guide with all the information you require on this subject.

Besides, we introduce the best recovery tool, EaseUS Mobisaver, which makes recovery simpler with its exceptional features. Before we reveal the ways to solve unable to backup LINE chat history.

5 Fixes of Cannot Backup LINE Chat Issue

This section discusses numerous approaches for resolving the error "Cannot backup LINE chat history". If your LINE backup fails after these 5 methods, don't panic since we have an ultimate method for backing up your LINE chat history at the end.

  1. Fix 1. Connect to Stable Network
  2. Fix 2. Update LINE to the Latest Version
  3. Fix 3. Clear Up Cache and Storage Space
  4. Fix 4. Relaunch LINE App
  5. Fix 5. Restart Phone

Fix 1. Connect to Stable Network

First and foremost, you need to check your network connection. An unreliable or unpredictable internet connection is one of the causes of backup restore failures. Therefore, checking that your internet is functioning properly is the most obvious thing to do.

Please make sure that Wi-Fi and cellular data are both turned on, and if not, turn one of them off. Since your phone switches networks automatically when the network is unstable, the restoration process may not succeed.

If it doesn't help, try turning on "Flight Mode", waiting a time, and then reconnecting one of the networks; this should fix the issue.

You should stop utilizing cellular data if your backup is too large. It will use a considerable percentage of the data, and because of its unstable feature, the restoration might not succeed. A Wi-Fi connection is a better option for sending a lot of data.

Fix 2. Update LINE to the Latest Version

If you have already tried the fix listed above but are still unable to backup your LINE chat history, update your application to the most recent version. Follow the instructions below to accomplish that.

Step 1. Open the App Store or Google Play Store on your device.

open the google play store

Step 2. Select "My Apps" by tapping your profile photo in the top right corner.

select my apps

Step 3. Select "Check" for updates from this page.

Step 4. If the LINE application receives an update, select "Update" to apply it.

Fix 3. Clear Up Cache and Storage Space

We previously advised updating to the latest version of LINE. But if you've already done so, consider clearing your cache and storage space If there isn't enough room on the phone for storage, the backup will fail. The steps listed below might help you check your area and make a tidy workspace:

For  Android:

Follow these simple steps for android. 

Step 1. Go to "Settings", then "Storage", then "Internal Storage".

go to settings then storage then internal storage

Step 2. Tap "Cached data" and then click "OK" to confirm the deletion.

For iPhone:

Not an Android user, try the method below for iPhone.

Step 1. Locate the third-party apps you want to clear the cache from by opening "Settings" > "General" > "iPhone Storage".

Step 2. To clear the data, click "Clear".

It will undoubtedly free up the needed space. If not, you can buy a phone with more storage or a memory card. Or you can thoroughly clean your iPhone with a professional tool.

Fix 4. Relaunch LINE App

If none of the above fixes work, try closing and reopening the LINE application. Make sure the LINE process is completed before relaunching it; if you don't, nothing will happen.

Fix 5. Restart Phone

Lastly, if nothing works, then restart your phone. Small, system-level problems preventing your backups can be fixed by restarting your device and the LINE application.

For Android:

Follow the steps below to restart your android. 

Step 1. Press and hold the power and volume up buttons simultaneously until you get the "Options" menu.

Step 2. Now, tap "Restart".

For iPhone:

If you're an iPhone user, then follow the steps below.

Step 1. Press and release the volume up and volume down buttons. 

Step 2. Hold the Side button until the screen turns black and the Apple logo appears.

Step 3. When the power off slider displays, press and hold the side button and the volume down keys simultaneously.

Step 4. Open the LINE app after you've force stopped the application. The backup problem should now be resolved.

How to Recover LINE Chat Without Backup 

Although the fixes above will surely help you in fixing can't backup LINE chat but they are only bound to a limited solution. To withstand the long-standing recovery issue you need a viable solution that ensures the complete backup and recovery solution.

You get it all with EaseUS MobiSaver, it's an amazing software that helps to recover all your data including LINE chat without waiting for hours. Below are some of the features of the application that will help sway toward its direction.

Features of EaseUS MobiSaver:

  • Get unlimited recovery: You can recover permanently deleted photos, videos, contacts, and messages on iPhone.
  • Simplest recovery methods: You can recover your unlimited LINE chats within just three simple steps. You can connect your device, and extract data from iTunes or iCloud backup, or recovery from your device. 
  • System Support: You can recover all your data from both macOS and Windows.
  • Lifetime free technical support and upgrade: You can use the software with ease and quickly fix any errors thanks to the lifetime upgrade and free technical support that are included.

Steps of how to use EaseUS MobiSaver to recover LINE chat are listed below:

Step 1. Connect iPhone to Your PC

Launch EaseUS MobiSaver, choose the "LINE" button, and select "Device Storage".

recover line data

Step 2. Analyze iPhone/iPad/iPod

The software will analyze your device to perform LINE data recovery.

recover line data from iPhone - 1

Step 3. Scan iPhone and Find LINE Data

EaseUS Mobisaver will automatically scan iPhone 13/12/11/X/XR/XS/8/7/6/5/4, and find present LINE data and even some lost data for you.

recover line data from iPhone - 2

Step 4. Preview and Restore LINE Chats or Attachments

Select "LINE" or "LINE Attachments" on the left to preview them. Then, select "Recover to PC" or "Recover to Device" to save your LINE data.

recover line data from iPhone - 3

Bonus Tip: How to Backup LINE Chat History on iPhone/Android

Now you already know the way to fix can't backup LINE chat. In this part, we'll guide you on how to backup LINE chat on iPhone/Android. If you have no backups of the chat then you can directly jump to LINE recovery solution and use EaseUS MobiSaver to recover your chat. 

Method 1. Backup with iTunes on iPhone 

This section will go over how to backup LINE chat on iPhone using iTunes. This will back up everything on your iPhone rather than just your LINE chat.

Follow these steps to backup your iPhone with iTunes:

Step 1. Using a Lightning cable, connect your iPhone to your computer.

Step 2. Open iTunes and select the "iPhone device" icon in the upper left corner.

Step 3. In the middle of the screen, click the "Back Up Now" button.

Step 4. Enter your encryption password if your iPhone is encrypted.

Enter your encryption password

Method 2. Backup with Google Drive on Android

If you don't use an iPhone, you'll likely have to follow the method outlined below. However, you must first activate your Google Drive account and connect it to your Android device before you can begin the activity. Otherwise, your efforts would be wasted and you won't be able to do anything

Step 1. Launch the LINE app on your Android device and select the "Friends icon" Now,  Tap the settings icon, then select "Chats" from the list of options under "General settings".

select the friends icon and then select chats

Step 2. Select "Backup and restore chat history" from the list of options, then choose "Backup to Google Drive".

Step 3. The LINE app will begin to backup all of your chat histories to your Google Drive account.

select backup and restore chat history

Final Verdict

We're sure you've solved your problem after attempting all of the methods listed above. While the common method to backup LINE chats, there is another solution - EaseUS MobiSaver to perfectly backup or transfer specific data from your device to your PC. So, if you want a great recovery solution, download EaseUS MobiSaver right now.

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