How to Recover Data from Broken Samsung Phone


Roxanne updated on Feb 04, 2021 to Android Data Recovery | How-to Articles


Having a damaged Samsung phone with black, locked or broken screen? This page introduces you two possible ways to recover data from broken Samsung phone in simple steps.

It is frustrating when your Samsung phone is broken, for example, black screen, unable to enter the system or the touch screen cannot be used. But it happens to users now and then. So, many users struggle to recover data from the Android phone with a broken screen and get access to their contacts, SMS, photos and videos and other files. In this page, we will introduce you two possible ways to recover data from broken Samsung phone. You can read on to learn the detailed guides and try the method you like to rescue all your files from broken Samsung phone.

Recover data from broken Samsung phone via Find my phone

When you are experiencing the frustration of a broken Samsung phone screen, please don't panic! Find my phone is the easiest way that can help you get back your data. It is workable as long as you have a Samsung account on the device. Here are what you need to do:

1. Go to the Samsung website and click the Find my phone button.

2. Log in using your Samsung account you used to have on your phone.

3. All the options regarding using your smartphone remotely will be available on the screen.

4. There will be an option on the left-hand side of the screen to unlock your screen remotely.

5. Connect with your USB Cable and KIES will allow you access to your files.

Being free and easy, the above method is your first choice when are confronted with the question of how to retrieve data from a Samsung mobile with a broken screen. But it is not working on Samsung S2 and S3, not available in the USA and not helpful in other Samsung data recovery cases except for the broken screen. So sometimes you might try third-party Android data recovery software to retrieve data from Samsung phone. 

Recover data from broken Samsung phone with EaseUS Android data recovery software

Here we recommend you EaseUS Android data recovery software. It can help you rescue your files in all data loss cases from most Samsung devices with simple clicks. Here is the guide. 

Step 1. Connect your Samsung phone to computer

Launch EaseUS Android data recovery software and connect your Samsung phone to the computer with USB cable. Then click "Start" button to make the software recognize and connect your device.

NOTE: As the software can only access the rooted Android device, you need to make sure that your phone has been rooted before data recovery.

Launch EaseUS MobiSaver for Android to recover data from broken Samsung phone

Step 2. Scan your Samsung phone to find the lost files

After connecting your Samsung phone, the software will quickly scan the device to find all the existing and lost data. You can easily find the lost files you want by choosing the correct file types.

Scan broken Samsung phone to recover data

Step 3. Preview and recover data from broken Samsung phone

Preview all the recoverable files one by one and then you can select out those you want quickly. "Only display deleted items" option to list the deleted files only. Finally, you can click "Recover" button to get the selected files back once.

Preview and recover data from broken Samsung phone

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EaseUS MobiSaver

  • Recovers photos, videos, contacts, and more
  • Recovers data lost due to various reasons
  • Supports 6000+ Android devices
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