How Do You Fix a Corrupted User Profile Windows 10

Jean updated on Sep 07, 2020 to Todo Backup Resource | How-to Articles

When you're unfortunately seen an error saying that "The user profile service failed the login/the sign-in and user profile cannot be loaded", do not worry at all! You have to accept the truth that it's a problem of the user profile in Windows and it's now been corrupted. Along with the error, you'll experience many other Windows operating system issues suggesting a corrupted user profile, such as user profile keeps getting locked out, disappearing or simply users won't be able to access their account at all.

5 Ways Available to Fix Corrupt User Profile in Windows 10:

Install the latest updates
Recreate/Create a new user profile
Repair corrupted Windows 10 user profile with Windows Registry
Repair user profile with dism and sfc commands
Reset Windows 10 to fix corrupted user profile

To eliminate your worry and ultimately help you get out of the corrupted user profile problem, we provide free & quick access to fix a corrupted user profile in Windows 10. Actually, they can also be applied to Windows 8.1, 8 and 7. Jump over the already attempted methods as well. Let the unique user profile repair methods on this page assist you to this end.

These above-provided methods may cause data loss while repairing a corrupted user profile. So We highly recommended that you create a full backup of your computer to ensure a worry-free and risk-free repair of a corrupt user profile in Windows 10. 

Download and install EaseUS Todo Backup free backup software on your PC

Step 1: Launch EaseUS Todo Backup software and then choose "File Backup", "Disk/partition Backup" or "System Backup" for different backup purpose.

Step 2: Choose the system, disk partition, files or apps that you want to back up. Then select a destination where you want to store the backup file.

Step 3: Click "Proceed" to start the data backup process.

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Fix 1. Install the Latest Windows 10 Updates

Step 1. Open the Settings app by pressing Windows + I keys at the same time.

Step 2. Click "Update & security".

Step 3. Under the "Update" status, you can check whether your device is up to date by clicking "Check for updates". Windows will automatically install the newest update for you if it's available.

install updates to fix corrupted user profile in windows 10

Fix 2. Recreate/Create a New User Profile

Step 1. You need to create a new and fully-function user profile as an administrator. So, activate the hidden admin account in the Command Prompt by entering the command and press enter: net user administrator /active:yes.

Step 2. Open the Settings app by pressing Windows + I keys at the same time. On the Settings panel, click "Accounts".

Step 3. To create a local user profile in Windows 10, on the left pane, click "Family & other people" and then select "Add someone else to this PC".

create new user account in windows 10 to fix corrupt user profile

Step 4. A prompt will ask you to provide information to sign in, simply click the on the link at the bottom that says "I don't have this person's sign-in information".

create new user account in windows 10 to fix corrupt user profile

Step 5. Later you'll then receive another confirmation prompt to create your account. Still, ignore the email part, and click the link in the bottom that says "Add a user without a Microsoft account".

create a new user account in windows 10 to fix corrupt user profile

Step 6. In the final part, you're now given the familiar Windows account creation screen. Just enter the Username, the password for your new user account and click "Next".

create new user account in windows 10 to fix corrupt user profile

Step 7. Files and personal settings etc. will stay in the old user account. You shall now follow the detailed guide to transfer data from one user account to another on the same computer.

Fix 3. Repair Corrupted User Profile with Windows Registry

Step 1. Open the Windows 10 Registry Editor by typing regedit in the Search box.

Step 2. When Registry Editor launches, navigate to the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList.

Step 3. Click each S-1-5 folder and double-click the "ProfileImagePath entry" to find out which user account it relates to. (If your folder name ends with .bak or .ba follow Microsoft's instructions to rename them).

fix corrupt user profile in windows 10 registry editor

Step 4. Once you have determined where is the corrupt user profile(and it doesn't have a .bak ending), double-click "RefCount" and change the Value data to 0 and click "OK". If this value isn't available, you might have to create it manually.

Step 5. Now double-click on "State", make sure the Value data is again 0 and click "OK".

fix corrupt user profile in windows 10 registry editor

Step 6. Close Registry Editor and restart your PC.

Fix 4. Run sfc Scan and dism Fix

Run sfc scan and dism for corrupted user profile repair:

Step 1. Press Windows + X keys at the same time to bring up the Command Prompt option. Click the "Command Prompt((Admin)" on the list.

Step 2. On the Command Prompt window, type the command sfc/scannow and press enter.

Do not give up the Command Prompt fix if sfc scan failed, let's continue with dism scan instead.

Step 3. Start Command Prompt as an administrator in the same way.

Step 4. Type the command: DISM /Online /Cleanup-Image /RestoreHealth and press enter.

Fix 5. Reset Windows 10

Again, make sure that you've made the necessary backup with EaseUS Todo Backup before attempting each fixing method, especially resetting Windows 10, which will surely remove installed applications.

Step 1. Open the Settings app by pressing Windows + I keys at the same time. Click "Update & security".

Step 2. On the left pane, Click "Recovery". Among the three options, choose "Reset this PC".

reset windows 10 to fix corrupt user profile in windows 10

Step 3. Click "Get started" under "Reset this PC".

Step 4. Click either "Keep my files" or "Remove everything," depending on whether you want to keep your data files intact. Either way, all of your settings will return to their defaults and apps will be uninstalled. 

reset windows 10 to fix corrupt user profile in windows 10

Step 5. Select "Just remove my files" or "Remove files and clean the drive" if you chose to "remove everything" in the prior step. Cleaning the drive takes a lot longer but will make sure that, if you are giving the computer away, the next person will have a hard time recovering your erased files. If you are keeping the computer, choose "Just remove my files."

reset windows 10 to fix corrupt user profile in windows 10

Step 6. Click "Next" if Windows warns you that you won't be able to roll back to a prior version of the OS.

Step 7. Click "Reset" if prompted.

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