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How do you fix a corrupted user profile Windows 10?

Updated on Apr 27, 2018 by Jean to Todo Backup Resource

Summary:
You got 5 ways to fix a corrupted user profile in Windows 10 without affecting system performance, losing programs and personal data files, since EaseUS PCTrans can transfer user profile files and programs from one user account to another user account on a same computer.

When you're unfortunately seen an error saying that "The user profile service failed the logon/the sign-in and user profile cannot be loaded", do not worry at all! You have to accept the truth that it's a problem of the user profile in Windows and it's now been corrupted. Along with the error, you'll experience many other Windows operating system issues suggesting a corrupted user profile, such as user profile keeps getting locked out, disappearing or simply users won't be able to access their account at all.

To eliminate your worry and ultimately help you get out of the corrupted user profile problem, we provide a free & quick access to fix a corrupted user profile in Windows 10. Actually, they can also be applied to Windows 8.1, 8 and 7. Jump over the already attempted methods as well. Let the unique user profile repair methods on this page assist you to this end.

NOTICE:

These above-provided methods may cause data loss while repairing corrupted user profile. So We highly recommended that you create a full backup of your computer to ensure a worry-free and risk-free repair of a corrupt user profile in Windows 10. 

Step 1. Download and install EaseUS Todo Backup Free on your PC;
Launch this free backup software and select a backup mode to start: disk/partition backup, file backup or system backup.

Step 2. Select the target disk drive partition or files you prefer to backup and select a destination backup location. Click Proceed.

Backup Windows computer before fixing corrupted user profile.

Fix 1. Install the latest Windows 10 updates

Step 1. Open the Settings app by pressing Windows + I keys at the same time.

Step 2. Click Update & security.

Step 3. Under the Update status, you can check whether your device is up to date by clicking Check for updates. Windows will automatically install the newest update for you if it's available.

install updates to fix corrupted user profile in windows 10

Fix 2. Recreate/Create a new user profile

Step 1. You need to create a new and fully-function user profile as an administrator. So, activate the hidden admin account in the Command Prompt by entering the command and press enter: net user administrator /active:yes.

Step 2. Open the Settings app by pressing Windows + I keys at the same time. On the Settings panel, click Accounts.

Step 3. To create a local user profile in Windows 10, on the left pane, click Family & other people and then select Add someone else to this PC.

create new user account in windows 10 to fix corrupt user profile

Step 4. A prompt will ask you to provide information to sign in, simply click the on the link at the bottom that says I don't have this person's sign-in information.

create new user account in windows 10 to fix corrupt user profile

Step 5. Later you'll then receive another confirmation prompt to create your account. Still, ignore the email part, and click the link in the bottom that says Add a user without a Microsoft account.

create a new user account in windows 10 to fix corrupt user profile

Step 6. In the final part, you're now given the familiar Windows account creation screen. Just enter the Username, the password for your new user account and click Next.

create new user account in windows 10 to fix corrupt user profile

Step 7. Files and personal settings etc. will stay in the old user account. You shall now follow the detailed guide to transfer data from one user account to another on the same computer.

Fix 3. Repair corrupted Windows 10 user profile with Windows Registry

Step 1. Open the Windows 10 Registry Editor by typing regedit in the Search box.

Step 2. When Registry Editor launches, navigate to the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList.

Step 3. Click each S-1-5 folder and double-click the ProfileImagePath entry to find out which user account it relates to. (If your folder name ends with .bak or .ba follow Microsoft's instructions to rename them).

fix corrupt user profile in windows 10 registry editor

Step 4. Once you have determined where is the corrupt user profile(and it doesn't have a .bak ending), double-click RefCount and change the Value data to 0 and click OK. If this value isn't available, you might have to create it manually.

Step 5. Now double-click on State, make sure the Value data is again 0 and click OK.

fix corrupt user profile in windows 10 registry editor

Step 6. Close Registry Editor and restart your PC.

Fix 4. Run sfc scan and dism fix

Run sfc scan and dism for corrupted user profile repair:

Step 1. Press Windows + X keys at the same time to bring up the Command Prompt option. Click the Command Prompt((Admin) on the list.

Step 2. On the Command Prompt window, type the command sfc/scannow and press enter.

Do not give up the Command Prompt fix if sfc scan failed, let's continue with dism scan instead.

Step 3. Start Command Prompt as an administrator in the same way.

Step 4. Type the command: DISM /Online /Cleanup-Image /RestoreHealth and press enter.

Fix 5. Reset Windows 10

Again, make sure that you've made the necessary backup with EaseUS Todo Backup before attempting each fixing method, especially resetting Windows 10, which will surely remove installed applications.

Step 1. Open the Settings app by pressing Windows + I keys at the same time. Click Update & security.

Step 2. On the left pane, Click Recovery. Among the three options, choose Reset this PC.

reset windows 10 to fix corrupt user profile in windows 10

Step 3. Click Get started under Reset this PC.

Step 4. Click either "Keep my files" or "Remove everything," depending on whether you want to keep your data files intact. Either way, all of your settings will return to their defaults and apps will be uninstalled. 

reset windows 10 to fix corrupt user profile in windows 10

Step 5. Select "Just remove my files" or "Remove files and clean the drive" if you chose to "remove everything" in the prior step. Cleaning the drive takes a lot longer but will make sure that, if you are giving the computer away, the next person will have a hard time recovering your erased files. If you are keeping the computer, choose "Just remove my files."

reset windows 10 to fix corrupt user profile in windows 10

Step 6. Click Next if Windows warns you that you won't be able to roll back to a prior version of the OS.

Step 7. Click Reset if prompted.