M.2 SSD Shows Empty on the New PC, but Definitely Not

I just purchased a new computer that pre-installed Windows. I had a second 1TB M.2 drive on my old PC and intended to transfer the data to this new PC. But my new computer recognizes this SSD as empty. How can I fix this?

Best Answered by

Roxanne· Answered on Dec 20, 2023

Before taking any actions to fix this problem, let's figure out why M.2 SSD shows empty but actually not:

  • Hidden Files on SSD: Some files or folders are hidden, which prevents data from being displayed.
  • File System Error: A file system error will make the data inaccessible, although this data remains on the SSD.
  • Attacked by viruses/malware: Viruses and malware may cause data loss, and they will take up the space on SSD.
  • Corrupted SSD: If your SSD is crashed or physically damaged, you will encounter many errors, including SSD showing empty but being used partly.

After learning the above possible reasons, you must know why this issue may happen. Now, let's explore how to fix this problem with multiple reliable ways below:

Note: You can reconnect the SSD or use anti-virus software to repair its errors. If both are not working, try the following methods.

Solution 1. Clean Useless Files

EaseUS Partition Master can provide a professional hard drive cleaning tool to help users remove large junk files and unwanted programs.

Step 1. Install EaseUS Partition Master to launch and activate the EaseUS CleanGenius in the "Discovery" section.

Step 2. In EaseUS CleanGenius's main screen, use "Cleanup" and click "Scan" to begin scanning.

Step 3. Tick useless large files and tap the "Clean" button to clean. Click "Done" after the process is finished.

Solution 2. Show the Hidden Files

You can change the settings to display the hidden files in the File Explorer. Here is how to do it:

Step 1. Press the "Windows + E" keys to launch File Explorer.

Step 2. Select the "View" wizard and enter "Options."

Step 3. Check the box "Show hidden files, folders," choose the target SSD, and click "Apply."

Solution 2. Check the SSD Errors by Running CHKDSK

CHKDSK are some command lines that can help users detect and repair the errors on the hard drives. Find more details of the step-by-step guide in the article below:

Extend Reading: How to Fix Pen Drive Shows Empty Although It Has Data

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