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This Sign-In Option Is Disabled Windows 10/11 (Solved)

Are you struggling with the 'This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns' issue? Do not worry! Here are some solutions to fix it easily.

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Updated on Apr 24, 2024

"This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns." I got this error message on my laptop since last night, and I don't know why. It says I can keep the device powered on for at least 2 hours and try again or use a different sign-in option. But my laptop powers down after like 30 seconds and I don't know the password. - Microsoft Forum

If you are getting the same message on the login screen, facing the same sign-in issue, it means your PIN becomes invalid for some reason. The appearance of this message can stem from various factors, including system update bugs, security policies, account restrictions, or corrupted system files.

In this comprehensive guide from EaseUS, we will provide several solutions to help you fix the This Sign-In Option Is Disabled issue.

5 Solutions to This Sign-In Option Is Disabled

In this part, you will learn 5 methods to get rid of the unavailable PIN and access your Windows system successfully. Read on to learn more.

  1. Fix 1. Keep the Computer Powered On for Two Hours
  2. Fix 2. Reset Your PIN/Password
  3. Fix 3. Remove PIN from Your Windows
  4. Fix 4. Edit the Account Status Using Local Users and Groups
  5. Fix 5. Modify the Account Lockout Policy

Fix 1. Keep the Computer Powered On for Two Hours

As the prompt suggested on the screen, you can try to keep your PC turned on for 2 hours and then try other possible PIN codes. Besides using a sign-in PIN, you can also try passwords or biometric authentication.

If none of these help, move to the next solution.

Fix 2. Reset Your PIN/Password

Try to reset the password or PIN from the login screen if you just simply forgot them. You should acquire a 4-digit code with your Microsoft account or answer the security questions to verify the user's authenticity.

Here's how to reset your PIN from the sign-in screen:

Step 1. On the login screen, input anything and hit "Enter."

Step 2. If the PIN is incorrect, click on "I forget my PIN".


Step 3. In the new window, enter your Microsoft account password or verification code to confirm your identity.

Step 4. Click "Continue" to reset the PIN.

Step 3. Set a new PIN and click "OK" to save it.

After this, try the new PIN and see if you can successfully enter the Windows desktop. You can also disable Windows Hello PIN if you find it unnecessary.

Fix 3. Remove PIN from Your Windows

The easiest and fastest way to fix the sign-in option being disabled is to remove the invalid PIN from your system. By doing so, you can avoid long hours of waiting or complicated resetting procedures.

EaseUS Partition Master Professional offers great convenience for those who can't log in to the Windows desktop. This tool doesn't require professional knowledge, so even beginners can remove the PIN in a few seconds.

Free Download 

Windows 11/10/8/7100% Secure

Now, prepare a USB drive, and let's see how to do it with several simple clicks:

Step 1. Insert the target USB disk into a computer, run EaseUS Partition Master, and click "Toolkit" > "Password Reset."

pin clear 1

Step 2. A message will pop up. After reading it carefully, click "Create" to create bootable media.

click create

Step 3. Select the correct USB flash drive and click "Create" and "Yes." This will erase all data on the USB, so please back up if any important data on it.

select the usb drive

Step 4. Wait patiently. After the password reset USB flash drive is created, connect the USB to the locked PC. Restart the locked PC and press F2/F8/F11/Del to enter the BIOS, set the bootable USB as the boot drive. Once completed, the system will automatically boot from the USB.

boot from the usb

Step 5. After restarting, launch EaseUS Partition Master again and go to "Password Reset." All accounts on the PC will be displayed in the interface; click on the target account and check "Reset & Unlock."

select the account

Step 6. When you receive this prompt, click "Confirm" to continue. Your password will be erased.

password reset success

Besides removing the PIN from your PC, it can also remove your password and manage the disks and partitions on your PC.

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Windows 11/10/8/7100% Secure

Fix 4. Edit the Account Status Using Local Users and Groups

Windows administrators are allowed to use Local Users and Groups MMC Snap-in to manage local user accounts and groups. Therefore, you can use it to check if your account is disabled or locked.

Local Users and Groups is not available on Windows Home. You can only access it on Windows Pro and Enterprise editions.

Step 1. Press "Windows" + "R" to open the Run dialog and input lusrmgr.msc to open the Local User and Groups snap-in.

Step 2. Go to the "Users" folder, right-click on your user account name, and select "Properties."

Step 3. In the General section, uncheck "Account is disabled," and "Account is locked out" options.


Step 4. Hit "Apply" and "OK" to save the changes.

Fix 5. Modify the Account Lockout Policy

Depending on the Windows edition, you should choose either Local Group Policy Editor or Registry Editor to edit the account lockout policy.

1️⃣ Using Local Group Policy Editor (For Windows Pro, Enterprise, and Education editions)

Local Group Policy Editor offers Windows users access to edit their account lockout policy to solve the "sign-in option is disabled" issue.

Step 1. Open the Run dialog by pressing "Windows" + "R" and input gpedit.msc to open the Local Group Policy Editor.

Step 2. Go to Computer Configuration\Windows Settings\Security Settings\Account Policies\Account Lockout Policy, right-click on "Account lockout threshold," and select "Properties." 

Step 3. Set the value as "0."


Step 4. Then, hit "Apply" and "OK" to save the change.

2️⃣ Using Registry Editor (For Windows Home edition)

Step 1. Press "Windows" + "R" to open the Run dialog and input regedit to open the Registry Editor.

Step 2. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RemoteAccess\Parameters\AccountLockout, right-click on "MaxDenials," and select "Modify."

Step 3. Set the value as "0" and hit "OK" to save the change.


This operation configures the maximum number of invalid login attempts for your system, allowing the account not to be locked out after entering incorrect PINs.

If you find this page useful, do remember to share it with other users who will benefit from it.



This article covers five efficient ways to solve the "This sign-in option is disabled" issue for users who cannot log in with the PIN code. Among all the means, EaseUS Partition Master provides the easiest way to resolve the problem by removing the PIN. Download the tool now if you need a fast way to get the issue fixed.

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Windows 11/10/8/7100% Secure

FAQs on This Sign-In Option Is Disabled

Here are some other questions and answers related to the sign-in option being disabled. Check if there are any topics you are interested in.

1. How do I enable sign-in options?

To enable sign-in options, you should:

  • Open Windows Settings and go to "Accounts" > "Sign-in options;"
  • Turn off "For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device," and then you can set up password, PIN, facial recognition, etc. 

2. Why sign-in option is disabled because of failed login attempts or repeated shutdowns?

If you get the message that says, "This sign-in option is disabled because of failed login attempts or repeated shutdowns," it means you typed in invalid PINs/passwords or the computer was turned off too many times. This can also be caused by system bugs or corrupted system files.

3. How many failed attempts before lockout?

Windows allows users to have 10 invalid sign-in attempts before lockout.

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About the Author

Updated by Oliver

Oliver is an EaseUS professional writer who dares explore new areas. With a passion for solving tech issues with straightforward guides for common users, Oliver keeps honing his writing craft by developing in-depth solutions for disk and partition management, computer boot-up issues, file transfer, etc.

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