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Recover Deleted or Missing Outlook Folder

If your Outlook folders are missing or deleted, you have three options to recover deleted or missing folder in Outlook 2016, 2013, 2010, 2007, 2003 and 2002. Try each of them to retrieve your Outlook messages, calendars, contacts, tasks or other information.

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 Download for Mac Trustpilot Rating 4.7

Table of Contents

Many users have a terrible experience of deleting or losing an Outlook folder with valuable information by accident. If you are suffering from the same problem, don't worry! This page offers full solutions to help recover emails, messages, appointments, calendars, tasks or notes from the disappeared folder in Outlook 2016, 2013, 2010, 2007, 2003 and 2002.

Workable Solutions Step-by-step Troubleshooting
Fix 1. Recover from Trash In Outlook, click "Deleted Items" or "Trash" folder. Right-click file and then click "Move" > "Other Folder"...Full steps
Fix 2. Recover from server In Outlook, go to "Deleted Items". Click "Recover Deleted Items From Server" and recover deleted emails...Full steps
Fix 3. Recover with software Use EaseUS email recovery software to scan and recover permanently deleted or missing Outlook Folder...Full steps

Recover from Deleted Items or Trash

Applies to: Accidentally delete an item from your Outlook folder and never emptied the "Deleted Items" or "Trash" folder.

If you deleted a folder in Outlook by soft-delete, which means you hit the "Delete" button while right-clicking on the item, or drag and move the item to trash, the first place to check is the Deleted Items or Trash folder according to the type of email account you have in Outlook.

recover outlook folder in deleted items and trash

Step 1. In Outlook, go to your email folder list, and then click "Deleted Items" or "Trash" folder.

Step 2. You can recover the messages/calendars/contacts/tasks by right-clicking and then click "Move" > "Other Folder" > "Inbox" or other corresponding folders in Outlook, at last click "OK".

You can't recover a folder that's been permanently deleted. But you can still use the following two ways to recover permanently deleted emails from the folder you deleted in Outlook.

Recover Deleted Items in the Deleted Folder the Server

Applies to: Permanently delete an item from the inbox or from another Outlook folder by selecting it and pressing Shift+Delete. Delete an item from the Deleted Items folder or empty the Deleted Items folder and can't restore the missing items.

Step 1. In Outlook, go to your email folder list, and then click "Deleted Items".

Step 2. Make sure Home is selected, and then click "Recover Deleted Items From Server". Then, Microsoft will recover permanently deleted emails from their exchange server and list them for you. 

If Recover Deleted Items From Server isn't there; your account doesn't support recovering an item that's no longer in your Deleted Items folder. 

how to recover deleted foler in outlook

Step 3. Select the item you want to recover, click "Restore Selected Items", and then click "OK". After you recover an item, you can find it in your "Deleted Items" folder and then move it to another folder.

Although Microsoft Outlook has the inbuilt fixes for retrieving the removed items, not everyone can benefit from the features. If the above two methods fail, you still have EaseUS data recovery software to help you recover a deleted folder in Outlook as the last attempt. 

Recover Deleted Folder in Outlook with EaseUS Data Recovery Software 

Applies to: recover of all types of Outlook data files with the .pst or .ost file extension.

EaseUS EaseUS Data Recovery Wizard supports both PST file recovery and OST file recovery. It can quickly scan the whole hard drive on your PC and find the deleted folder in Outlook for you. Apart from deletion recovery, this versatile data recovery program also supports restoring emails in many other complex situations, like formatted recovery, lost partition recovery, OS crash recovery, RAW partition recovery, etc. 

Now, download this email recovery tool and start to retrieve the deleted or lost folder in Outlook within three steps. 

 Download for Win Recovery Rate 99.7%
 Download for Mac Trustpilot Rating 4.7

Step 1. Choose the drive or partition where you lost email files, and click "Scan".

select a location and click scan

Step 2. The software will initiate a scanning process immediately. Wait patiently until the scanning process completes. To quickly locate the email files, click "Others" in the left panel. Then, look for PST files or Outlook files in the file type list.

scan lost emails

Step 3. Then, choose the desired email files and click "Recover". Save the files to another location instead of the original one.

recover lost emails

Import PST/OST Files into Outlook 

To retrieve your email to Outlook, do as the following steps.

1. Start Outlook. Go to "File" > "Open & Export" > "Import/Export" > "Import from another program or file" > "Open Outlook Data File". 

2. In the navigation pane, drag and drop the emails, contacts, other folders from .pst file to your existing Outlook folders.

import pst files into Outlook

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Updated by Cedric

Cedric Grantham is a senior editor and data recovery specialist of EaseUS. He mainly writes articles and how-to tips about data recovery on PC and Mac. He has handled 10,000+ data recovery cases and is good at data recovery of NTFS, FAT (FAT32 and ExFAT) file systems, and RAID structure reorganization.

Read full bio

Written by Tracy King

Tracy became a member of the EaseUS content team in 2013. Being a technical writer for over 10 years, she is enthusiastic about sharing tips to assist readers in resolving complex issues in disk management, file transfer, PC & Mac performance optimization, etc., like an expert.

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