How to Recover Deleted or Missing Outlook Folder

Roxanne updated on Dec 11, 2020 to File Recovery | How-to Articles

You have three ways to recover deleted or missing folder in Outlook 2016, 2013, 2010, 2007, 2003 and 2002 in all. Try each of them to retrieve your Outlook messages, calendars, contacts, tasks or other important information from the Deleted Items or Trash folder. If neither works, EaseUS file recovery software for Outlook is your last shot.

Many users have a terrible experience of deleting or losing an Outlook folder with valuable information by accident. If you are suffering from the same problem, don't worry! This page offers full solutions to help recover emails, messages, appointments, calendars, tasks or notes from the disappeared folder in Outlook 2016, 2013, 2010, 2007, 2003 and 2002.

Workable Solutions Step-by-step Troubleshooting
Fix 1. Recover from Trash In Outlook, click "Deleted Items" or "Trash" folder. Right-click file and then click "Move" > "Other Folder"...Full steps
Fix 2. Recover from server In Outlook, go to "Deleted Items". Click "Recover Deleted Items From Server" and recover deleted emails...Full steps
Fix 3. Recover with software Use EaseUS email recovery software to scan and recover permanently deleted or missing Outlook Folder...Full steps

Recover from Deleted Items or Trash

Applies to: Accidentally delete an item from your Outlook folder and never emptied the "Deleted Items" or "Trash" folder.

If you deleted a folder in Outlook by soft-delete, which means you hit the "Delete" button while right-clicking on the item, or drag and move the item to trash, the first place to check is the Deleted Items or Trash folder according to the type of email account you have in Outlook.

recover outlook folder in deleted items and trash

Step 1. In Outlook, go to your email folder list, and then click "Deleted Items" or "Trash" folder.

Step 2. You can recover the messages/calendars/contacts/tasks by right-clicking and then click "Move" > "Other Folder" > "Inbox" or other corresponding folders in Outlook, at last click "OK".

You can't recover a folder that's been permanently deleted. But you can still use the following two ways to recover permanently deleted emails from the folder you deleted in Outlook.

Recover Deleted Items in the Deleted Folder the Server

Applies to: Permanently delete an item from the inbox or from another Outlook folder by selecting it and pressing Shift+Delete. Delete an item from the Deleted Items folder or empty the Deleted Items folder and can't restore the missing items.

Step 1. In Outlook, go to your email folder list, and then click "Deleted Items".

Step 2. Make sure Home is selected, and then click "Recover Deleted Items From Server". Then, Microsoft will recover permanently deleted emails from their exchange server and list them for you. 

If Recover Deleted Items From Server isn't there; your account doesn't support recovering an item that's no longer in your Deleted Items folder. 

how to recover deleted foler in outlook

Step 3. Select the item you want to recover, click "Restore Selected Items", and then click "OK". After you recover an item, you can find it in your "Deleted Items" folder and then move it to another folder.

Although Microsoft Outlook has the inbuilt fixes for retrieving the removed items, not everyone can benefit from the features. If the above two methods fail, you still have EaseUS data recovery software to help you recover a deleted folder in Outlook as the last attempt. 

Recover Deleted Folder in Outlook with EaseUS Data Recovery Software 

Applies to: recover of all types of Outlook data files with the .pst or .ost file extension.

EaseUS hard drive recovery software supports both PST file recovery and OST file recovery. It can quickly scan the whole hard drive on your PC and find the deleted folder in Outlook for you. Apart from deletion recovery, this versatile data recovery program also supports restoring emails in many other complex situations, like formatted recovery, lost partition recovery, OS crash recovery, RAW partition recovery, etc. 

Now, download this email recovery tool and start to retrieve the deleted or lost folder in Outlook within three steps. 

Step 1. Select the location on your computer where you used to save the Outlook folder, and click "Scan" to start finding the lost Outlook folder.

select a location and click scan

Step 2. Wait patiently until the scanning process finishes. To quickly find Outlook emails, you can click "Filter" and select "Emails" to display emails only. Or, simply input .pst or .ost in the Search box.

scan lost outlook emails

Step 3. Among all the email files you've found, choose the desired Outlook email files and click "Recover".

recover lost outlook emails

Import PST/OST Files into Outlook 

To retrieve your email to Outlook, do as the following steps.

1. Start Outlook. Go to "File" > "Open & Export" > "Import/Export" > "Import from another program or file" > "Open Outlook Data File". 

2. In the navigation pane, drag and drop the emails, contacts, other folders from .pst file to your existing Outlook folders.

import pst files into Outlook

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

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