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Page Table of Contents
If your lost files total less than 2GB (such as a few photos, videos, or Word/PDF documents), you don't need to purchase the paid version.
You can use the free version of EaseUS Data Recovery Wizard to recover and export up to 2GB of data at no cost.
Many users have a terrible experience of deleting or losing an Outlook folder with valuable information by accident. If you are suffering from the same problem, don't worry! This page offers full solutions to help recover emails, messages, appointments, calendars, tasks or notes from the disappeared folder in Outlook 2016, 2013, 2010, 2007, 2003 and 2002.
| Workable Solutions | Step-by-step Troubleshooting |
|---|---|
| Fix 1. Recover from Trash | In Outlook, click "Deleted Items" or "Trash" folder. Right-click file and then click "Move" > "Other Folder"...Full steps |
| Fix 2. Recover from server | In Outlook, go to "Deleted Items". Click "Recover Deleted Items From Server" and recover deleted emails...Full steps |
| Fix 3. Recover with software | Use EaseUS email recovery software to scan and recover permanently deleted or missing Outlook Folder...Full steps |
Recover from Deleted Items or Trash
Applies to: Accidentally delete an item from your Outlook folder and never emptied the "Deleted Items" or "Trash" folder.
If you deleted a folder in Outlook by soft-delete, which means you hit the "Delete" button while right-clicking on the item, or drag and move the item to trash, the first place to check is the Deleted Items or Trash folder according to the type of email account you have in Outlook.

Step 1. In Outlook, go to your email folder list, and then click "Deleted Items" or "Trash" folder.
Step 2. You can recover the messages/calendars/contacts/tasks by right-clicking and then click "Move" > "Other Folder" > "Inbox" or other corresponding folders in Outlook, at last click "OK".
You can't recover a folder that's been permanently deleted. But you can still use the following two ways to recover permanently deleted emails from the folder you deleted in Outlook.
Recover Deleted Items in the Deleted Folder the Server
Applies to: Permanently delete an item from the inbox or from another Outlook folder by selecting it and pressing Shift+Delete. Delete an item from the Deleted Items folder or empty the Deleted Items folder and can't restore the missing items.
Step 1. In Outlook, go to your email folder list, and then click "Deleted Items".
Step 2. Make sure Home is selected, and then click "Recover Deleted Items From Server". Then, Microsoft will recover permanently deleted emails from their exchange server and list them for you.
- Tip
- If Recover Deleted Items From Server isn't there; your account doesn't support recovering an item that's no longer in your Deleted Items folder.

Step 3. Select the item you want to recover, click "Restore Selected Items", and then click "OK". After you recover an item, you can find it in your "Deleted Items" folder and then move it to another folder.
Although Microsoft Outlook has the inbuilt fixes for retrieving the removed items, not everyone can benefit from the features. If the above two methods fail, you still have EaseUS data recovery software to help you recover a deleted folder in Outlook as the last attempt.
Recover Deleted Folder in Outlook with EaseUS Data Recovery Software
Applies to: recover of all types of Outlook data files with the .pst or .ost file extension.
EaseUS EaseUS Data Recovery Wizard supports both PST file recovery and OST file recovery. It can quickly scan the whole hard drive on your PC and find the deleted folder in Outlook for you. Apart from deletion recovery, this versatile data recovery program also supports restoring emails in many other complex situations, like formatted recovery, lost partition recovery, OS crash recovery, RAW partition recovery, etc.
Now, download this email recovery tool and start to retrieve the deleted or lost folder in Outlook within three steps.
Step 1. Select the drive where files were deleted
Run EaseUS Data Recovery Wizard and hover over the partition or storage drive where the permanently deleted files were stored. Click "Search for Lost Data" to scan the selected location for recoverable data.

Step 2. Search for permanently deleted files
Once the scan finishes, browse the found files and select the permanently deleted items (DOCX, XLSX, PDF, JPG, PNG, MP4, etc.) you want to restore. Use the file type filter to narrow down the results, or search by file name if you remember it.

Step 3. Preview and recover the selected files
Preview the recoverable files before restoring them. Select the files you need, click "Recover", and choose another drive or storage location to save them. You can also select a cloud storage service, such as OneDrive or Google Drive, and click "Save" to finish.

(Note: The free version comes with a 2GB recovery allowance. If the permanently deleted files you need are within this limit, you can recover them without purchasing anything. Choose a different destination to save your recovered files.)
Import PST/OST Files into Outlook
To retrieve your email to Outlook, do as the following steps.
1. Start Outlook. Go to "File" > "Open & Export" > "Import/Export" > "Import from another program or file" > "Open Outlook Data File".
2. In the navigation pane, drag and drop the emails, contacts, other folders from .pst file to your existing Outlook folders.

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Dany is an editor of EaseUS who lives and works in Chengdu, China. She focuses on writing articles about data recovery on Mac devices and PCs. She is devoted to improving her writing skills and enriching her professional knowledge. Dany also enjoys reading detective novels in her spare time. …
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Tracy became a member of the EaseUS content team in 2013. Being a technical writer for over 10 years, she is enthusiastic about sharing tips to assist readers in resolving complex issues in disk management, file transfer, PC & Mac performance optimization, etc., like an expert.…
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