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[2019 Fix] Google Chrome Not Downloading Files

Updated on Jul 01, 2019 by Jean to Resource

Summary

"Chrome not downloading files" is an issue that occurs quite frequently. Given that, here we detail all the potentials fixes for the "Chrome won't download files" error on your computer, including simple tricks and effective tips. If you have lost files during the fix, don't worry. You can retrieve your browser history, bookmarks, and more using the professional data recovery software - EaseUS Data Recovery Wizard.

PAGE CONTENT:
Google Chrome Won't Download Files Anymore
How to Fix Google Chrome Not Downloading Files
Extra Tip for Chrome History & Bookmarks Recovery

Google Chrome Won't Download Files Anymore

"Why won't Google Chrome let me download files anymore? I used to download email attachments, pictures and music very easily. Since last week, it's no longer downloading any type of files from any website. What's the matter?"

Google Chrome is so simple and powerful that everyone loves it. But recently I found that one issue is under heated discussion on some major-related forums: Google Chrome is not downloading files!

After clicking the download button/icon on a web page, the request is not responding. Or, while selecting a location to preserve the download(s), the required download prompt box doesn't appear as usual. After many searches on the internet, Chrome fans said that they still don't find a confirmed solution to solve the problem.

How to Fix Google Chrome Not Downloading Files

According to Google Chrome Help page about how to fix file download errors in Google Chrome, if you get an error message on Chrome when you try to download apps, themes or other files, try to fix the most file download errors with the troubleshooting tips:

Part 1. Simple Tips to Fix Chrome Won't Download Files

  • Make sure your Internet connection is working normally. Fix Internet stability issues if the connection is unstable
  • Try to download the file later
  • Contact the website owner

There, on the linked page, you can find more 'error messages' related to this problem in downloading files with Chrome, such as Chrome network failed, download blocked, no file, virus scan failed, disk full, insufficient permissions, system busy, needs authorization or forbidden. All those errors are responsible for Chrome not being able to download files.

If the easy tips above fail to solve the problem, don't get upset. There are other potential solutions provided below for you to fix the "Chrome not downloading files" issue. 

Part 2. Further Troubleshooting "Chrome not downloading files" Error

Some people are not so lucky, they can't finish any download in Chrome. What's worse, they fail to download files without receiving a warning or error message indicating where the process went wrong. In this case, it's time to take some further measures. After reading numerous stories telling how people fix the downloading problems in Chrome, we summed up four effective solutions which I hope to be a permanent cure.

Method 1. Do Some Basic Cleaning Works

These are what you can try: clear all history and cache, run Chrome cleanup tool and reset settings to Chrome's original defaults. If you want to keep your Chrome history and cookies, you can backup or export Chrome history and cookies in advance.

To Clear history and cache in Google Chrome:

Step 1. Open Chrome on your computer and go to "More (three dots)" > "More tools" > "Clear browsing data...".

Step 2. Check the content you want to remove and click "Clear Data".

Fix Chrome not downloading files - Clear History

To Run the Chrom cleanup tool:

Chrome cleanup tool can find and remove harmful software on your computer. Running this tool may solve the "Chrome won't download files" issue caused by malware.

Step 1. Open Google Chrome on your computer.

Step 2. In the top right corner, click "More (three dots)" > "Settings".

Step 3. Scroll down to the bottom and click "Advanced".

Step 4. Under "Reset and clean up", click "Clean up computer" > "Find".

Fix Chrome Wont download files - Run cleanup tool

To reset Chrome:

Step 1. Open Google Chrome on your computer.

Step 2. In the top right corner, click "More (three dots)" > "Settings".

Step 3. Scroll down to the bottom and click "Advanced".

Step 4. Under "Reset and clean up", click "Restore settings to their original defaults"  and then click "Reset Settings" to confirm.

Attention, resetting Chrome will reset the browser startup page, new tab page, pinned tabs, and more. It will also disable all extensions and clear temporary data like cookies. However, other files like your bookmarks, history, and saved passwords will not be saved still. If you want to retrieve cookies but have no backup available, learn how to recover cache files in Google Chrome here.

Fix Chrome won't download files - reset Chrome

Method 2. Uncheck Use Hardware Acceleration Option

Step 1. Go to Chrome Menu > Settings > Show Advanced Settings.

Step 2. Under System, uncheck Use hardware acceleration when available.

Step 3. Restart Chrome.

Fix Chrome not downloading files - disable use hardware acceleration

Method 3. Reinstall Google Chrome

To uninstall Google Chrome completely, first, you need to uninstall Google Chrome under Settings, then go to the registry to delete all Google folders.

To uninstall Google Chrome:

Step 1. Click the Windows icon and choose "Settings (the gear icon)".

Step 2. Choose "Apps" > "Apps & features".

Step 3. Find and click "Google Chrome". Then click the "Uninstall" button.

Fix Chrome won't download files - uninstall Chrome

To delete All Google Folders in Registry:

Step 1. Press "Windows + R" and type regedit.

Step 2. Go to "Computer" > "HKEY_CURRENT_USER" > "Software".

Step 3. Find and right-click "Google" then choose "Delete".

Step 4. Go to the "HKEY_LOCAL_MACHINE" folder and click "SOFTWARE".

Step 5. Find and right-click "Google" then choose "Delete".

Fix Chrome not downloading files - delete all Google folders

Now you have successfully and completely uninstall Google Chrome from your computer. Go to Microsoft Store to reinstall Google and see whether the "Chrome not downloading files" still exists.

Method 4. Disable Download Related Extensions

Disable all extensions that work as download managers since they may interfere with file downloading of Chrome.

Step 1. Open Chrome and go to "More (three dots in the top-right corner)" > "More tools" > "Extensions".

Step 2. Then you will see all the enabled extensions in your Chrome.

Step 3. Toggle the button to disable downloading related extensions. (The extension shown in the image below is irrelevant to download managers. But you can apply the very same way to disable the extension you need to turn off.)

Fix Google Chrome not downloading files - Disable extensions

Extra Tip for Chrome History & Bookmarks Recovery

Some of the fixing methods will restore your browser to its original defaults or delete the Google folder. If the browsing history or bookmarks were unfortunately removed. Don't panic though, we left a data recovery plan for you here, to assist you to recover Chrome history in Windows and restore Chrome bookmarks on Mac.

Since Google has a temporary folder that stores some cache files related to browsing history and bookmarks, you can use EaseUS Data Recovery Wizard, the most powerful third-party free recovery software to restore missing or lost Chrome data from its temporary folder, even the folder has been deleted on a local disk.

1. Download and install EaseUS Data Recovery Wizard on your computer.

2. Use the data recovery tool to search for and recover your lost data.

  • Choose a storage location or a specific folder where your data was lost and then click the Scan button.
select a location and click scan
  • When the scan is complete, locate the recoverable files or folders from the list of scan results.
scan lost data
  • Select files and then click the Recover button. When choosing a location to save the recovered data, you should not use the original drive.
select wanted data and click recover

Here we introduce multiple ways to fix Google Chrome not downloading files, including simple tips you can try first and further troubleshooting tips. Hope it works and your favorite browser is getting back to normal.