How to Recover Permanently Deleted Emails in Outlook 2018/2017/2016/2010/2007/2003

If you have hard deleted (or namely permanently deleted) emails in Microsoft Outlook 2016, 2013 or any other Outlook version, and now you want to recover the deleted items. Take it easy. You can recover deleted emails in Outlook from the Deleted Items folder or by using an email recovery tool - EaseUS Data Recovery Wizard.

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By doing any one of the following things, you will delete the emails in Outlook in a permanent way. Or, you may call it a "hard deleted".

  • Empty the "Deleted Items" folder for good.
  • Archive old emails using the settings "Clean out items folder older than xx months".
  • Use shift + delete keys to delete the selected email files, folders or subfolders.

Workable Solutions Step-by-step Troubleshooting
Method 1. Recover in Outlook Trash Log in Outlook > Click "Deleted Items" > Click "Recover Deleted Items from Server"...Full steps
Method 2. Recover with Outlook Recovery Software Download Outlook recover software > Choose a location to scan > Select emails to recover...Full steps

After those operations, can you recover permanently deleted emails in Outlook? The answer is YES. There are two exclusive solutions to make you through. One is recovering deleted emails in Outlook from the Deleted Items folder, and the other is using EaseUS Data Recovery Wizard, hard drive recovery software to recover permanently deleted Outlook emails on the local drive.

How to Recover Deleted Emails in Outlook 2018/2016/2013

When you permanently delete items from Outlook, in fact, you didn't really lose this data. Microsoft Outlook still keeps these emails in somewhere else. They are just hidden from normal, for at least a few weeks or even much longer. So you have the chance to recover permanently delete emails in Outlook. Follow the detailed instructions below.

Step 1. Log in to your Microsoft Outlook account, go to the email folder list and click "Deleted Items".

Note: If you don't see the Deleted Items folder, but instead see the Trash folder, then your account doesn't allow you to recover an item that's no longer in the Deleted Items folder.

Step 2. Go to the Home screen, and then click "Recover Deleted Items From Server".

Note: If Recover Deleted Items From Server isn't there, your account doesn't support recovering an item that's no longer in your Deleted Items folder.

recover deleted emails in Outlook

Step 3. Then, Microsoft will recover permanently deleted emails from their exchange server and list them for you. Select the item you want to recover, click "Restore Selected Items" and then click "OK".

recover deleted emails in Outlook

Step 4. When you recover deleted emails from the Recoverable Items folder, they are moved to the Deleted Items folder. You can find them there and then move it to Inbox or another folder.

How to Recover Permanently Deleted Outlook Emails with Email Recovery Software

There are two types of Outlook data files used by Outlook, .pst and .ost. EaseUS Data Recovery Wizard supports both PST file recovery and OST file recovery. By locating the files of the mentioned formats in the scan results, you can quickly restore the emails that you've deleted on a local drive; even the PST/OST files are permanently gone.

Apart from the email recovery, EaseUS data recovery tool is also good at photo recovery, video and audio recovery, lost Word document recovery (as well as Excel & PPT), as well as other files restoring caused by accidental deletion, hard drive damage/formatting, OS crash, or virus attack.

Step 1. Choose the drive "X": where your lost email files were saved, and click "Scan".

select a location and click scan

Step 2. The software will initiate a scanning process immediately. Wait patiently until the scanning process completes. To quickly locate the email files, you can click "Filter" > check "Emails" > select tree view, or directly search a specified file extension, such as .pst, .ost, etc.

scan lost emails

Step 3. In the filtered results, choose the desired email files and click "Recover". Save the recovered files to another location.

recover lost emails

Import PST/OST files into Outlook 

To retrieve your email to Outlook, do as the following steps.

1. Start Outlook. Go to "File" > "Open & Export" > "Import/Export" > "Import from another program or file" > "Open Outlook Data File". 

2. In the navigation pane, drag and drop the emails, contacts, other folders from .pst file to your existing Outlook folders.

recover deleted Outlook emails

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Updated by Roxanne

Roxanne is one of the main contributors to EaseUS and has created multiple posts on digital devices like PCs, Mobile phones, tablets, Mac, etc. She loves to share ideas with people of the same interest.

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Written by Jean

Author Jean has been writing tech articles since she was graduated from university. She has been part of the EaseUS team for over 5 years. Her special focuses are data recovery, disk partitioning, data space optimization, data backup and Mac OS. By the way, she's an aviation fan!

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