Sign-in Options Not Showing on Login Screen Windows 11

If options to sign in by password or PIN do not appear on the login screen, you cannot log into your Windows 11 PC. No worries- you are definitely not alone. EaseUS is here to assist you.

This troubleshooting problem is primarily due to minor system mistakes or improper settings. In this guide, we will show various ways of doing so with simple steps, as shown below, allowing you finally to access your Windows 11 desktop.

Why Sign-in Options Not Showing Up in Windows 11

When sign-in options are missing from the login screen, there could be various reasons. Some of the most common causes include:

• System Updates: New Windows 11 updates can change system settings and may unwittingly delete sign-in options.
• User Account Problems: A faulty or improperly configured user account may also prevent the sign-in options from being visible.
• Security Settings: Windows 11's security settings can potentially lock some sign-in methods, such as password or PIN, if set up incorrectly.

Being aware of the causative factors will enable you to identify the problem and solve it with any of the methods outlined below.

No Sign-in Options? Skip the Password/PIN

The worst time to try fixing your problem is when you must do so urgently because you cannot access your computer. In these cases, this tool, EaseUS WinRescuer, can be the speediest solution by helping you get rid of your Windows password or PIN and skip directly to log in.

What makes EaseUS WinRescuer special is the ease of operation and non-intrusiveness. In case you forget a password, have errors, or are unable to open your login options, this tool offers the easiest solution. You don't have to worry about correcting problems that could be very complicated with the system before using your computer again.

Here's what you'll need to get started:

• A USB drive to prepare a bootable reset tool.
• You also need a second computer that works to make the tool.

With all these, the process is relatively easy. You can use the Password Reset feature to remove your Windows 11 password or PIN and quickly get back into your system. Then you could go back later and fix any problems when it is convenient for you.

Step 1. Connect the USB drive/external drive to a working computer, open EaseUS WinRescuer, and click "Create Bootable Media."

Step 2. Select EaseUS Boot Toolkits and other components you need. Then, click "Next."

Step 3. Select your movable device and click "Go" to create an image on your USB drive/external drive.

Step 4. Before making the bootable media, you will receive the warning message: data will be erased. Click "OK" to confirm.

Step 5. Connect the created bootable drive to the faulty computer and reboot it by pressing and holding "F2"/"Del" to enter the BIOS. Then, set the WinPE bootable drive as the boot disk and press "F10" to exit.

Step 6. Then, the computer will enter WinPE desktop. Find and launch Password Reset.

Step 7. Select your Windows version and choose the Windows account you want to reset.

Step 8. When this prompts, click "Confirm" to continue resetting your Windows password.

Step 9. Wait patiently, and you will receive an message that the password has been changed successfully. Click "OK" to complete the password reset process.

If you like this tool, don't forget to share it with other users who are also struggling with the sign-in options not showing on the Windows login screen.

How to Fix Sign-in Options Not Showing in Windows 11

Here are some remedies for the problem of missing sign-in. You will need basic computer skills, and we will guide you step-by-step through each procedure. First, let's change some essential Windows services that may be causing the problem.

1. Way 1. Adjust Relevant Services
2. Way 2. Rename the NGC Folder via Command Prompt
3. Way 3. Modify Registry Editor

Way 1. Adjust Relevant Services

This method requires a system service restart to its login detail and biometric feature management services. This way, by refreshing the system, a number of sign-in options may be restored by resuming these services. You don't require any special skills for this; it's just a few easy steps.

Step 1. Use "Win" + "R" to open the Run box.

Step 2. Type services.msc in the pop-up and hit "Enter." The services window will appear.

Step 3. Scroll down and look for "Credential Manager" in the list. Double-click it and set its Startup type as "Automatic." Then, click "Start" if it's stopped and "Apply."

Step 4. Find "Windows Biometric Service" in the list and repeat the operations.

Step 5. Close the Services window and restart your computer to check if the sign-in options have reverted.

So do not worry if this solution will not have an effect. Here is the following solution: be more precise and rename a hanging system folder.

Way 2. Rename the NGC Folder via Command Prompt

The NGC folder stores essential data for the Windows PIN login system. If this folder gets corrupted, the sign-in options can disappear. Renaming this folder will allow Windows to recreate it and resolve any corruption issues. You'll just need to enter a few commands in the Command Prompt—nothing too technical.

Step 1. Restart your PC while holding the "Shift" key to boot into Advanced Startup.

Step 2. Go to "Troubleshoot" > "Advanced options" > "Command Prompt."

Step 3. Now, just let this command typed in the command prompt window and hit "Enter":

icacls C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc /T /Q /C /RESET

Step 4. Next, type the command to rename the NGC folder:

Ren C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc Ngc.old

Step 5. Restart your computer and see if the sign-in options are now visible on the login screen.

If this still doesn't work, another method is to edit the registry. This method requires more attention to detail but still performs well.

Way 3. Modify Registry Editor

Editing the Windows Registry is a scary-sounding concept, but if you are methodical, it's pretty simple. This technique changes how Windows presents user tiles on the login screen and may possibly resolve missing sign-in options. Just be extra cautious not to modify anything else in the Registry Editor since changes there may reverberate elsewhere within the system.

(This method is shared by a friendly user on Reddit.)

Windows 11 Home (Sign in Fix), Sign in click doesn't show sign in options just shows lock screen.
byu/Much_Resolution_4804 intechsupport

Bonus Tip. Uncheck the "Only Allow Windows Hello Sign-in" Option

Sometimes, Windows only allows you to sign in using Windows Hello. This might be why you need help finding options like password or PIN. Turning off this setting will enable you to use all sign-in methods again. You can easily change this in the Settings menu, and you don't need any technical skills.

Step 1. Press "Win" + "I" to open Settings and select "Accounts."

Step 2. Click on "Sign-in Options" and scroll down to the Additional settings section.

Step 3. Find the option labeled "For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device" and toggle it off.

Step 4. If you have set up any Windows Hello features (like PIN or biometric), you can remove them by clicking on the "Remove" button beside the option.

Do remember to share this page on your social media to help more users.

Sum Up

You can apply any of these procedures to troubleshoot the problem where sign-in options do not show up on your Windows 11 login screen. Each procedure identifies and addresses a possible cause of the problem, so try one by one to get the best result. If you prefer a more convenient solution around the issue or this is still happening, you may use EaseUS WinRescuer to reset your password or PIN.

FAQs on Sign-in Options Not Showing Windows 11

If you're still looking for more information, here are some common questions and answers that might help.

1. Why are the sign-in options not showing on the login screen?

Some system updates, user profile problems, or security options may cause this. Usually, it solves the problem by restarting services, changing the NGC folder name, or working in the registry.

2. How do I turn off my PIN login?

To disable PIN login, go to Settings > Accounts > Sign-in options, select Windows Hello PIN, and choose Remove. This will turn off PIN login and revert to password-based login.

3. Does Windows PIN expire?

No, they don't expire by default in Windows. However, there are business settings within which an IT administrator can enforce rules that allow users to change their PINs after a specific time.