Solved: USB 3.0 External Hard Drive Not Recognized in Windows 10

Brithny updated on May 11, 2020 to Storage Media Recovery | How-to Articles

Summary

When Windows 10 doesn't recognize your USB 3.0 external hard drive, stay calm. Here are some solutions, based on Apricorn USB 3.0 external hard drives, that you can apply to reconnect the external hard drive, uninsall disk drives, update USB drivers, disable USB selective suspend setting, etc., to make your USB 3.0 external hard drive recognizable again on your PC. As for the lost data, EaseUS Data Recovery Wizard can help to recover them all immediately.

This page offers three quick fix, four advanced methods with a reliable data recovery software to help you resolve USB 3.0 external hard drive not recognized in Windows 10 error without losing any data. If you happen to come across this issue, follow to remove it and make your device work again:

Workable Solutions Step-by-step Troubleshooting
3 Quick Fixes

#1. Reconnect the USB 3.0 external hard drive...Full steps

#2. Assign a new drive letter to external hard drive...Full steps

#3. Amount the external hard drive to PC...Full steps

4 Advanced Fixes

Method 1. Update USB Port Driver...Full steps

Method 2. Uninstall and Reinstall Device Driver...Full steps

Method 3. Clear Attributes that Prevent External Disk from Showing Up...Full steps

Method 4. Disable USB Selective Suspend Setting...Full steps

Recover External Hard Drive Data If External drive data lost or became inaccessible, run EaseUS recovery software to scan and restore...Full steps

If Windows 10 fails to recognize your USB 3.0 external hard drive, stay calm. Here are some solutions for you to try: reconnect the external hard drive, assign drive letter, amount externa hard drive, uninstall disk drive, update USB driver, disable USB selective suspend settings, etc., and you can follow the tutorial guide to make your device show up on Windows 10/8/7 PC again.

Apricorn USB 3.0 Is Not Recognized in Windows 10

With the widespread use of USB, USB 3.0 hard drives are becoming more and more popular over the past few years. However, many Windows users have run into a generic Windows not recognizing the USB 3.0 problem.

Among the major USB 3.0 brands, Apricorn USB 3.0 seems to be one of the most commonly seen. And Apricorn USB 3.0 is not recognized issue also ranks high on the list of USB 3.0 external hard drive not recognized nor detected. A common symptom of this issue is that the connected external hard drive does not appear in the Windows File Explorer.

Here are the major causes of this issue:

  • Apricorn SATA wire not working/recognized
  • Apricorn SATA to USB 3.0 connector is not recognized
  • Aegis Padlock 3.0 not recgonzied
  • Apricorn data transfer cable not working
  • No drive letter assigned to the USB 3.0 external hard drive
  • Device is not mounted
  • The external hard drive driver is outdated
Notice:
These listed causes are also the main motivations that explain why other brands of  USB 3.0 external hard drive not deletected in Windows 10/8/7, such as Lacie Rugged USB 3.0 not recognized, Seagate external hard drive not recgonized, WD external hard drive not working, etc., issues.

Annoying as it seems, it's possible to fix it. Here are some of the most effective solutions for you to try. You may not need to try every one of them. Just follow from the top down until you find the one works for you. 

3 Quick Fixes for Apricorn USB 3.0 Not Recognized in Windows 10

When your Apricorn or other brands of external hard drive not recognized, you can try the three quick fixes listed here to make your device show up on computer again.

#1. Reconnect the USB 3.0 external hard drive

Try the following tips one by one and check if your external hard drive shows up:

  1. Unplug the external hard drive and plug it into a different USB port.
  2. Swap or change the USB 3.0 cable to a new one.
  3. Connect the external hard drive to a different computer.

#2. Assign a new drive letter to external hard drive

When there is no drive letter assigned to an external storage device, computer won't be able to detect or recginize the device. If you cannot see the drive letter of your deivce as shown in Disk Management, assign a new drive letter to it:

Step 1. Connect your external hard drive to Windows PC.

Step 2. Open Disk Management and locate the external hard drive which has no drive letter.

Step 3. Right-click the external hard drive and select "Change Drive Letter and Paths...".

Change drive letter to make USB 3.0 external hard drive detected

Step 4. Set a new drive letter for the external hard drive and save the changes.

#3. Amount the external hard drive to PC

If an external storage device is not correctly mounted on computer, the computer may also not be able to recognize the device. You can manually amount the external hard drive and make it detectable again:

Step 1. Connect the external hard drive to PC, type cmd in the search box.

Step 2. Right-click Command Prompt and select "Run as Administrator", type diskpart and hit Enter.

Step 3. Open DiskPart, type the following command and hit Enter each time:

  • automount
  • automount enable
  • exit

Mount external hard drive to make it show up

4 Methods to Fix USB 3.0 External Hard Drive Not Recognized in Windows 10

If the quick fixes don't work really well, you can try these methods to fix it.

Method 1. Update USB Port Driver

Applies to: External hard drive not recognized due to the USB port not working

Step 1. Open Device Manager by pressing Windows + R keys and selecting "Device Manager".

Step 2. Next to "USB controller", click "+".Then you'll see a yellow exclamation mark.

Step 3. Right-click and choose "update driver software" > Click "automatically search for driver software online".

Wait patiently and let the driver to be installed and reboot your computer. After doing so, you can try to reconnect your USB drive to PC and check whether the USB drive can be detected or not. 

update usb port driver

Method 2. Uninstall and Reinstall Device Driver

Applies to: External hard drive not recognized due to unknown issues

Step 1. Open Device Manager and expand the Disk drives.

Step 2. Right-click on the problematic drive, choose "Uninstall device".

Step 3. Go through the wizard guide and then reboot your computer.

The computer will automatically reinstall the driver you uninstalled.

update disk drive driver

Method 3. Clear Attributes that Prevent External Disk from Showing Up

Applies to: Check for attributes that prevent or hide the disk from showing up in the computer.

Step 1. Go to Search and type cmd, right-click on Command Prompt and select "Run as Administrator".

Step 2. Type diskpart and hit Enter to open DiskPart.

Step 3. Type the following command lines one by one and hit Enter each time:

  • list disk
  • select disk 1 (Replace 1 with the disk number of your external hard drive.)
  • list part
  • select partition 1 (Replace 1 with the partition number of your external hard drive.)
  • attributes volume
  • attributes volume clear nodefaultdriveletter
  • attributes volume clear hidden

Clear attributes to make USB 3.0 external hard drive show up

Step 4. Type exit when the process finishes and restart PC.

After this, you can check the USB 3.0 external hard drive on your computer and access data again.

Method 4. Disable USB Selective Suspend Setting

Applies to: Change power setting plan, disable USB selective suspend setting to make external hard drive recognizable again.

Step 1. Right-click on the Windows icon and click the Power Options.

Step 2. Click "Change plan setting" in the Choose or customize a power plan window.

Step 3. Click "Change advanced power settings" in the Edit Plan Settings window.

Step 4. In the Power Options window, find and expand USB settings, expand USB selective suspend settings and swtich "Enabled" to "Disabled" in settings.

Then Click Apply and OK to save the settings.

disable usb selective suspend settings

Recover Data after Fixing Not Recognized USB 3.0 External Hard Drive

If your computer can read the USB 3.0 drive but unable to open the drive, don't worry about the data inside the USB 3.0 drive. EaseUS hard drive recovery software - EaseUS Data Recovery Wizard could help. It allows you to restore data from inaccessible, raw or formatted USB 3.0 external hard drive in Windows 10/8/7 with three simple steps.

Step 1. Run USB data recovery software.

Connect the USB flash drive to your computer and launch EaseUS USB data recovery software on your PC. Select your USB drive which marks as a removable disk, and click "Scan" to start finding your lost files.

Select USB to scan and find lost files

Step 2. Scan all lost files from USB.

EaseUS Data Recovery Wizard will thoroughly scan your USB flash drive and find all your lost data on it. After the scanning process,  use the Filter feature to filter a specific file type. You can check and preview found USB files in this program.

Scan USB drive to find lost files

Step 3. Restore all lost files from USB.

A double-click will allow you to preview the file results. Choose the target files and click "Recover" to save them to a secure location on your PC or other external storage devices.

Restore lost USB data

USB 3.0 External Hard Drive Not Recognized/Detectable FAQs

This page explains explains why a external hard drive suddenly fails to show up in Windows 10/8/7 and offers 7 efficient solutions with a reliable data recovery software to fix USB 3.0 external hard drive not recgonized error wihtout losing any data.

Some of you may have other concerns and doubts about this issue. Here we have collected some frequently asked questions and list brief answers to help and release your doubts immediately. Follow and find your answers here now.

1. Why is my external hard drive not showing up on my computer?

Here is a list of causes that prevents your external hard drive from showing up on PC:

  • Improper connection or external hard drive is not plugged correctly to computer
  • Falty USB or USB 3.0 external hard drive USB cable
  • Outdated USB driver or disk drives
  • Device is not mounted properly on PC
  • External hard drive is hidden on PC.

For the solutions to make external hard drive show up, you can follow the 7 methods as recommended on this page.

2. How do I get my computer to recognize my WD external hard drive?

If your WD external hard drive or USB drive etc is having a similar problem with the light on but not detectable by your PC, don't worry. You can try the following methods to make it recognizable on Windows PC again:

  • Change the USB port or cable
  • Clean up virus
  • Turn on USB Root Hub
  • Change WD external hard drive letter
  • Show all hidden devices

For a step by step guide, you may refer to WD External Hard Drive Not Recognized for help.

3. How do I protect my external hard drive and data?

Here is a list of tips that you can apply to protect your external hard drive and data:

  • Run virus cleaner to clean up malware or virus reguarlly.
  • Plug and unplug external hard drive to PC properly.
  • Update device drives and USB driver regularly.
  • Don't use third-party progran to encrypt the device.
  • Save a backup of valuable data from the external hard drive to another device.
 
 

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

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"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

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