Solved: USB 3.0 External Hard Drive Not Recognized in Windows 10

Brithny updated on Feb 22, 2020 to Storage Media Recovery | How-to Articles


Apricorn USB 3.0 not recognized catches our eyes while browsing how many people have seen their external hard drive not recognized in Windows 10. The solutions are based on Apricorn USB 3.0 external hard drives, but you can employ the solutions to any other brand of external hard drives as well. Never hesitate to recover data from not recognized external hard drives with the help of EaseUS Data Recovery Wizard when necessary.

This page offers one quick fix, two practical methods with a reliable data recovery software to help you resolve USB 3.0 external hard drive not recognized error on Windows PC. If you happen to come across this issue, follow to remove it and make your device work again:

Workable Solutions Step-by-step Troubleshooting
Quick Fix Restart computer > Change USB port > Swap USB cable > Connect to a new PC...Full steps
Method 1. Update USB Driver Open Device Manager > Expand "USB controller +" > Right-click problematic one to "update driver" ...Full steps
Method 2. Reinstall Device Driver Open Device Manager > Expand Disk drives > Right-click the problematic drive and choose "Uninstall"...Full steps
Bonus Tip. Recover Data If External drive data lost or became inaccessible, run EaseUS recovery software to scan and restore...Full steps

Apricorn SATA to USB Connector Not be Recognized on Windows 10

With the widespread use of USB, USB 3.0 hard drives are becoming more and more popular over the past few years. However, many Windows users have run into a generic Windows not recognizing the USB 3.0 problem. Among the major USB 3.0 brands, Apricorn USB 3.0 connection seems to be the most commonly seen. After connecting an external hard drive to a computer with the Apricorn USB 3.0 USB, they have found that the computer does not read it. The Apricorn USB 3.0 is not recognized and the connected external hard drive does not appear in the Windows File Explorer.

Annoying as it seems, it's possible to fix it. Here are some of the most effective solutions for you to try. You may not need to try every one of them. Just work from the top down until you find the one works for you. 

Quick Solutions to USB 3.0 External Hard Drive Not Recognized

  • Restart your computer
  • Try plugging into a different USB port
  • Swap to a different USB cable
  • Connect the external hard drive to a different computer

How to Fix USB 3.0 External Hard Drive Not Recognized in Windows 10

If the quick fixes don't work really well, you can try these methods to fix it.

Method 1. Update USB Port Driver

Applies to: External hard drive not recognized due to the USB port not working

  • Open "Computer" > select "System Properties".
  • Click "device manager" on the left taskbar >  Next to "USB controller", click "+".Then you'll see a yellow exclamation mark.
  • Right-click and choose "update driver software" > Click "automatically search for driver software online".
  • Wait patiently and let the driver to be installed and reboot your computer. 
  • After doing so, you can try to reconnect your USB drive to PC and check whether the USB drive can be detected or not. 

update usb port driver

Method 2. Uninstall and Reinstalling Device Driver

Applies to: External hard drive not recognized due to unknown issues

  • Open Device Manager.
  • Expand the Disk drives option this time.
  • Right-click on the problematic drive, choose Uninstall device.
  • Go through the wizard guide and then reboot your computer.
  • The computer will automatically reinstall the driver you uninstalled.

update disk drive driver

How to Recover Data from External Hard Drive

If your computer can read the USB 3.0 drive but unable to open the drive, don't worry about the data inside the USB 3.0 drive. EaseUS hard drive recovery software - EaseUS Data Recovery Wizard could help. It allows you to restore data from inaccessible, raw or formatted USB 3.0 external hard drive in Windows 10/8/7 with three simple steps.

Step 1. Run USB data recovery software.

Connect the USB flash drive to your computer and launch EaseUS USB data recovery software on your PC. Select your USB drive which marks as a removable disk, and click "Scan" to start finding your lost files.

Select USB to scan and find lost files

Step 2. Scan all lost files from USB.

EaseUS Data Recovery Wizard will thoroughly scan your USB flash drive and find all your lost data on it. After the scanning process,  use the Filter feature to filter a specific file type. You can check and preview found USB files in this program.

Scan USB drive to find lost files

Step 3. Restore all lost files from USB.

A double-click will allow you to preview the file results. Choose the target files and click "Recover" to save them to a secure location on your PC or other external storage devices.

Restore lost USB data

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

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