Solved: USB 3.0 External Hard Drive Not Recognized in Windows 10

Brithny updated on Nov 06, 2018 to Storage Media Recovery | How-to Articles


If you have recently upgraded to Windows 10 and now one of your USB 3.0 devices isn’t working, read on. In this post, you’ll find effective solutions to solve USB 3.0 not recognized error without losing any data. If you want to restore any data, free download the best data recovery software here to recover precious USB 3.0 data.

USB 3.0 External Hard Drive not recognized

With the widespread use of USB, USB 3.0 hard drives are becoming more and more popular over the past few years. However, many Windows users have run into this problem. After connecting an external hard drive to a USB 3 Port, they have found that the computer does not read it. The drive is not recognized by the OS and is no more visible in Windows Explorer. 

Annoying as it seems, it's possible to fix. Here are some of the most effective solutions for you to try. You may not need to try every one of them. Just work from the top down until you find the one works for you. 

Quick Solutions to Fix USB 3.0 External Hard Drive Not Recognised

  • Restart your computer
  • Try a different computer
  • Plug out other USB devices

Fix USB 3.0 External Hard Drive Not Recognised

If the quick fixes don't work really well, you can try these methods to fix it.

Method 1. Update USB Driver

  • Open "Computer" > select "System Properties".
  • Click "device manager" on the left taskbar >  Next to "USB controller", click "+".Then you'll see a yellow exclamation mark.
  • Right-click and choose "update driver software" > Click "automatically search for driver software online". Wait patiently and let the driver to be installed and reboot your computer.  After doing so, you can try to reconnect your USB drive to PC and check whether the USB drive can be detected or not. 

Method 2. Use Disk Management and Let Computer Recognize USB 3.0 External Hard Drive

  • Click Start > Tab in Control Panel.
  • Click Administrative Tools > Select Computer Management.
  • When the window opens, click on Disk Management and then find the device in the drive viewer.
  • Right click on the USB external hard drive > Select Format to directly format the USB drive reusable again.

Extra Help: Recover Data When USB 3.0 Not Recognised in Windows 10

If your computer can read the USB 3.0 drive but unable to open the drive now or you've already formatted it, don't worry about the data inside the USB 3.0 drive. EaseUS hard drive recovery software - EaseUS Data Recovery Wizard may help.

It allows you to restore data from undetectable USB, raw or formatted USB 3.0 drive, hard disk or SD card etc in Windows 10/8/7.

Step 1. Connect USB to your PC and run USB data recovery software.

  • Connect the USB flash drive on which your files to your computer and launch EaseUS USB data recovery software - Data Recovery Wizard on your PC.
  • Select your USB drive under External Devices and click Scan to start finding your lost files.
Select USB to scan and find lost files.

Step 2. Scan to find all lost files from USB.

  • EaseUS Data Recovery Wizard will thoroughly scan your USB flash drive and find all your lost data on it.
Scan USB drive to find lost files.

Step 3. Restore all lost files from USB.

  • After the scanning process, you can check and preview found USB files in this program.
  • "Deleted Files" is for you to find deleted files. And "Lost Partition Files" is quick access to find formatted data.
  • Double-click the files to preview and choose available ones, click "Recover" to save them to a secure location on your PC or other external storage devices
Restore lost USB data.

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Frequently Asked Questions

1. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

2. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

3. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

4. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

5. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

It's super easy to recover 250+ types of files after deletion, disk formatting and virus infection. Click the links and compare the difference of each version.