EaseUS 1 on 1 Remote Assistance

  • Quick help at your own home or workplace
  • Easy and convenient connection via TeamViewer software
  • Premium technical support with our professionals

What is 1 on 1 Remote Assistance Service?

EaseUS 1 on 1 Remote Assistance Service allows Customer ("You" or "Customer") to schedule a remote desktop session with dedicated support engineer. During this remote session you will get personalized help from our support, including operating EaseUS software to achieve your goal, configuring a backup plan to meet your needs, fixing Windows error or system boot issue, optimizing your computer to make it run on the best status, and much more. This service serves to save your time on learning and using software or money to fix computer issue in computer store.

What can be solved by this service?

  • Remotely use EaseUS software to help you configure backup solution, resize partition, clone disk, etc.
  • Fix Windows boot issue includes BSOD.
  • Fix Windows error and configure Windows environment.
  • Optimize Windows computer to make it run quickly.
  • Evaluate your computer and provide a possible hardware upgrade solution.
  • Install/uninstall software or driver.
  • Fix HDD/SSD issue (Physical issue is not included), recover partition, Wipe data, etc.

What is the procedure for getting the
service?

  • Step 1 Contact EaseUS engineer via LiveChat or techsupport@easeus.com clearly describe your questions
  • Step 2 Get the quotation and make an appointment for a remote connection
  • Step 3 Purchase the service and accept the remote connection

By purchasing the Service you agree to the following terms:

  • One Service license is valid for one setup session on a single machine.
  • Your computer can be installed TeamViewer software for remote connection.
  • You must have access to your computer, and a stable network connection.
  • Please make sure you have enough time for the session (It may need a long time for an intricate issue).

Disclaimer

The Remote Assistance Service is provided by the professionally trained engineer, We do utmost to ensure the data safe. However, for any data loss and computer issue which is caused by hardware issue or abnormal condition, we will try to retrieve a loss as possible as we can instead of making compensation.