Fixo Online Help
This is a dedicated online help to assist you understand our product easily and quickly, for any questions and concerns not addressed on this page, please do not hesitate to contact and we will always be happy to help.
EaseUS Fixo
Thank you for choosing EaseUS Fixo.
EaseUS Fixo is a robust tool that is designed to repair damaged videos, photos, and files with great efficiency and ease. It also offers an AI feature to help you enhance your photos. This is a dedicated online help page to assist you in understanding our product easily and quickly. For any questions and concerns not addressed on this page, please do not hesitate to contact us, and we will always be happy to help.
This part outlines the basic parameters to use EaseUS Fixo. It will help you acquire a general understanding before you get started.
Hardware Requirements
500 MHz processor or faster
A minimum of 2 GB RAM for Windows
A minimum of 100MB of available space on the hard disk
Keyboard, mouse, and other compatible pointing devices
System Requirements
Make sure you are running any one of the listed operating systems:
For the Windows version:
Windows® 7
Windows® 8
Windows® 8.1
Windows® 10
Windows® 11
Windows® Server 2000
Windows® Server 2003
Windows® Server 2008
Windows® Server 2012
Windows® Server 2016
Windows® Server 2019
For Mac version:
From MacOS 11.x to the latest version.
EaseUS Fixo trial version is capable of fixing corrupted videos, photos, files and audio. It can also enhance photos and videos and restore color to black-and-white photos. However, it prompts for an upgrade when you attempt to save them. To upgrade to the full version, simply click on Account button at the top-right corner of the main interface in EaseUS Fixo, and click Activate to Enter the License code. Then click Activate after entering the License code.


If you don't have a license code, click Buy Now to purchase one.
If you purchased Fixo Credit, please log in to your account using the email address provided during checkout. Once logged in, the software will automatically sync and display your credits.


Video Repair can repair a variety of corrupted video formats, including MP4, MOV, MKV, AVI, and more. This feature supports sample videos, including those from Samsung and Apple phones, dashcam videos, and videos generated by screen recording software.
To import the video you want to fix, simply click on Add Videos option. Once added, the video will automatically begin repairing. To repair more videos, simply click Add Videos to expand your list.


Photo Repair assists in repairing photos that cannot be opened or previewed correctly, or that report errors on your device.
To repair your photos, simply click on Add Photos and select the images you wish to fix. Then, click on the Repair button to initiate the photo repair process. You can also add more photos to the list, remove photos from the list, and start the repair process by following the instructions provided.


File Repair is specifically designed to repair damaged Word, Excel, PPT, PDF, Pages, Numbers, HWP, and other critical documents.
To repair your damaged files, start by clicking on Add Files button and selecting the files you wish to repair. Once you have the files added, click on Repair button to begin the file repair process. Additionally, to repair multiple files at once, you can use Repair All button.


Audio Repair helps repair audio that cannot be opened or previewed correctly, or that reports errors on your device.
To repair your audio, simply click on Add Audio and select the audio you wish to fix. Then, click on Repair button to initiate the audio repair process. You can also add more audios to the list, remove audios from the list, and start the repair process by following the instructions provided.


Elevate your image quality with the Photo Enhancer feature. Simply upload your image, select one of our tailored AI effects (Enhance, Upscale, Expand, Colorize, or Scratch Repair), and click Start to begin the automated transformation. You can also manage your workspace seamlessly using the Add Photo or Remove All options at the bottom of the screen.


Note: The AI Enhancer feature is a standalone tool and requires credits to process your images.
Review and manage your recently processed items in the AI Results history. Each record details the generation timestamp, file details, and credit usage. Simply hover over a task card to preview, download, or delete the file. Please remember that all files are temporarily saved for 14 days from the creation date.

We invite your comments on how well EaseUS Fixo performs, and we are also eager to address all your questions related to this product. Please feel free to contact us at: [email protected]
We also provide an online chat service, and the Live Chat option can be found in the top navigation bar of the EaseUS official website at www.easeus.com.