[Fixed] 4 Ways to Solve Safari not Working on iPhone Problem

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Rita Updated on Jun 12, 2018 to iOS & Mac Topics | How-to Articles

“Hi, there, recently I upgraded my iPhone 7 to iOS 11, then I found that I can't use safari on my iPhone. I can't figure out what happened, can anyone help?”

We've heard many iOS users about that they can't use Safari or other apps after they upgrade their iOS system. This may be a bug or caused by the wrong operation during an upgrade process. While don't need to worry, normally after some simple adjustment and checking, you will fix this little problem.

How to fix safari not working on iPhone problem

1. Change the iPhone connected network

The first thing you can do is to change your network. Because the network you usually use may suddenly occur with the unknown problems which lead your safari can't work.
Just go to Settings > Wi-Fi > Turn off your Wi-Fi then turn on again, or choose another network, after connecting check whether your safari can be used or not. If your iPhone is connecting with cellular, you can turn off your Cellular Data to connect to Wi-Fi. Under the cellular connected condition, it can't be ruled out the problem of your carrier.

2. Reset network settings

If your safari doesn't work, it may be the problem of wrong network settings.
Go to Settings > General > Reset > Reset Network Settings.

Tip: This method will erase all your Wi-Fi login information. After resetting the network settings, don't forget to enter your password to log in your Wi-Fi again.

3. Clear safari cache, cookies, and history

If it is very slow to search in Safari, then you may need to clear your safari cache, cookies or history, which are the common reason to slow down internet speed.
Just go to Settings > Safari > Scroll down to tap Clear History and Website Data. But please notice that you will lose all your browsing history, login information and customized data stored in safari.

4. Restart your iPhone

After you upgrade your iOS system, you can restart your iPhone to release all your processes and then open your safari, it may work again. 

Backup your iPhone data with iPhone data transfer software

It is easy to lose data after your upgrade your Phone to a new iOS version, so we suggest you do a backup of your important files before you do upgrade. With EaseUS MobiMover Free you can easily back up your iPhone data to computer and then transfer them back to your phone.

As the first totally free iPhone transfer software in the world, EaseUS MobiMover Free not only can back up your iPhone/iPad but also share files between iOS devices and sync computer data to your iPhone/iPad for absolutely free. The brand new iPhone 8/8 Plus/X and other iPhones with iOS 11 are perfectly supported.

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Step 1. Connect your iPhone to your computer with a USB cable. Tap "Trust" on your iPhone screen if a pop-up appears. Open EaseUS MobiMover and select the "Phone to PC" pattern in the main interface. To back up your iPhone photos, contacts and other important apps data, click "Next" to start.

how to back up iPhone files - step 1

Step 2. MobiMover will read and load all the iPhone files for you to preview. You can change the default location C:\Users\Owner\Desktop to other preferred locations in advance. Choose the apps you want to back up and click "Transfer".

how to back up iPhone files - step 2

Step 3. MobiMover will start to back up iPhone files to your computer immediately. Don't suspend the USB connection while transferring. You can open the exported pictures and videos directly. The contacts and messages are saved as a .html file, you need to open it by a web browser and check details on the web page.

how to back up iPhone files - step 3

If you want to know how to transfer files back to your iPhone from computer, you can check the complete tutorial and the other way of transfer.