Support

EASEUS Customer Support Center

To re-download, update, change purchase profile, submit online questions, you can finish it here.

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Online Help

Our time zone is GMT+8, usually emails will be replied within 12 hours. Before emailing to us, we advise you to check the FAQs.
For Free Backup Software, be free to check FAQ.
For Data Recovery, be free to check FAQ.
For Partition Table Doctor, be free to check FAQ.
For Partition Manager, be free to check FAQ.

• Support & Bug Report: support@easeus.com
• Sales: sales@easeus.com
• Support Forum

Quick Link

• Free Backup Software.
• Free File Repair Service.
• Choose the Right Product You Need.
• Before I buy the software, can I have a try?
• How to check the quality of the recovery files before purchasing?
• How do I purchase/upgrade/update my program?
• I need tech support...
• If I accidentally lost my program, what should I do?
• How to install Hard Drive?
• Run our programs from a boot CD-ROM.

Customer Support & Bug Reports

If you have questions in using our products, please

1. Take a look at the Frequently Asked Questions (FAQ) page.
2. Try to find the answer in Online Manual.
3. Email us at support@easeus.com if the above fails or in case of urgent problems. Please provide the following information while you email us:
   • Your name;
   • Your order ID and order email (if you're a registered user);
   • Name and version of product purchased (It's shown in "About" dialog);
   • Computer information (Hard disk type, capacity, partition and speed, main board type, installed memory and so on);
   • Windows version;
   • FULL description of the problem you encountered.

Question on purchase

If you have questions about buying or updating our products, please

1. Read the info on How do I purchase/upgrade/update my program?
2. Email us at sales@easeus.com if the above fails or in case of urgent problems.
3. Email us at accounts@easeus.com in case of update and re-download problems.

Advice & Feature Requests

If you have any advice or good idea for our software or website, please inform us at advice@easeus.com as soon as possible! We'd like to hear it from you! It's with your help that we can do better.

Business Cooperation

We are open to various levels of business cooperation. Please see Partner or email us at reseller@easeus.com.