"Hello, I just updated to Windows 10 on my desktop and have a lot of issues with Skype 7.10. Primarily, skype crashes time to time when I was chatting, making a call or answering an incoming call. It did not drive me insane until just now I lost all messages and chat history, while Skype stops responding and crashed again! I just did a hard reset, and re-installed Skype, but lost all the history record from several very important friends. I feel so worried. Would you please tell me how to recover Skype messages and chat history in Windows computer?"
Lately, many users report the same Skype crash issue in Windows 10, some are lucky to solve the problem in time without losing anything, however, some are not. Their chat history, video call, messages were totally cleared out by unknown crashing, freezing, no responding in Windows. To solve Skype crash issue in Windows 10, experienced customers in Skype community suggest update Windows 10 to the latest version to check if the problem persists, or you might need to install the latest drivers. But to recover lost messages and chat history on Skype, you should try the following tips.
Skype logs, calls, messages, documents, videos, voicemails, file transfers and other information is stored in a database file, called main .db, that can be accessed using a SQLite app/command line/browser editor in Windows 10 OS. But the pity is that the main .db file includes all the messages except the removed ones. How frustrated! Wait. To recover the removed or deleted Skype data, there is another way that deserves your try.
In addition to the main database file, Skype data is also saved in the %AppData% folder in Windows. Yes, you can still try to recover Skype messages, chat history and other sent or received items by:
Go to C drive->Users->Your windows username->AppData->Roaming->Skype->your skype username-> and right click on the file->click on properties->click on the Previous versions tab->Highlight the older version-> clicked on Restore.
Most of Skype users have successfully restored the lost data by following the guide, but some users have difficulties in finding the AppData folder in Windows OS computer. Don't worry, you can restore missing AppData folder by using EaseUS file recovery software. Other troubles such as how to recover deleted files Windows 8 can also be fix by this tool. Good luck.
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