author-icon
Jean

Columnist

"Hello readers, I hope my articles have been helpful in solving all of your pesky issues and that you can now get the most out of your Mac or PC. Happy hacking!"

Experience & Education

Jean is recognized as one of the most professional writers in EaseUS. She has kept improving her writing skills over the past 10 years and helped millions of her readers solve their tech problems on PC, Mac, and iOS devices.

Experience
Jean likes writing all the time, and her articles are usually about computer technology. Working at EaseUS, Jean has gained much experience in writing the most helpful article tutorials...So far, she has published 1000+ tech articles of software reviews, how-to guides, and software & hardware knowledge base.
Education
Jean's an English major with a B.A. degree from the CISISU University in Chengdu, China. After four years of comprehensive and systematic language training courses in college, she can speak and write English articles very fluently.
Life
If writing is the favorite thing Jean does, singing should come in second place. She goes to Karaoke a lot when she is free.

Popular Posts

All Articles

5 Ways to Fix the Fatal Device Hardware Error Without Losing Data

If you experience a problem that reports 'The request failed due to a fatal device hardware error', then you'll find that your internal or external HDD/SSD, USB flash drive, or other storage media will have become inaccessible. Don't panic though, as we provide six different methods for fixing this issue.

Jean   |   May 10, 2024

4 WD My Passport Repair Tools: Fix Cannot Access My Passport External Hard Drive

On this page, 4 WD My Passport repair tools - Disk Management, CHKDSK, CHKDSK Alternative, and Windows troubleshooter will help you effectively fix cannot access my passport external hard drive error in Windows 10/8/7. If you lost data after repairing inaccessible WD My passport device, let EaseUS data recovery software help.

Jean   |   May 10, 2024

3 Steps to Recover Data from exFAT Drive

To get data back from the exFAT hard drive, you can easily make it by using data recovery software, which is able to detect and read the external hard drive, HDD, USB flash drive, and SD card of the exFAT file system. EaseUS Data Recovery Wizard is such a capable exFAT data recovery tool.

Jean   |   May 10, 2024

5 Ways to Fix the Drive Where Windows Installed Is Locked

'The drive where Windows is installed is locked. Unlock the drive and try again.' This is a Windows error when you attempt to install/restore operating system from recovery media or start your PC. Get fixes here to remove the error, unlock hard drive and boot your computer with success. Back up hard drive data with bootable WinPE

Jean   |   May 10, 2024

How to Recover Data from Corrupted or Scratched CD/DVD

This page includes reliable CD recovery software with manual methods to repair corrupted or scratched CD/DVD discs and recover data as soon as possible. Keep reading and check more details.

Jean   |   May 10, 2024

How to Recover Cache Files on Android SD Card

When you deleted cached files and images on an Android SD card, stop using the card. Follow method on this page and apply EaseUS Data Recovery Wizard to scan and restore all lost data on your Android SD card with ease.

Jean   |   May 10, 2024

Recover Data from RAID 5 with 2 Failed Drives

EaseUS RAID recovery software helps solve the conventional RAID 0,1,5,6,10 data recovery problems. For RAID 5 recovery, if you are trying to recover data from RAID 5 with two failed drives, you might need an effortful attempt, due to the number of failed drives having exceeded one.

Jean   |   May 10, 2024

Free Download Bad Sector Repair Tool - Flobo Hard Disk Repair

Flobo Hard Disk Repair is developed for hard drive bad sector repair. No matter your hard drive is corrupted, damaged, or dead due to bad sectors, you can rely on this tool. While Flobo Hard Disk Repair would not recover hard drive data, you may download EaseUS hard drive recovery software to recover data before doing the repair.

Jean   |   May 10, 2024

How to Fix 'the device is not ready' on USB Flash Drive/HDD

Can you open HDD, external hard drive or USB flash drive due to the error 'the device is not ready' in Windows 10, 8 or 7? Here you can figure out the problem and quickly fix the device is not ready error.

Jean   |   May 10, 2024

How to Fix WD My Passport Access Denied in Windows 10 and Windows 11

If you cannot access the WD My Passport external hard drive due to an 'access denied' error, this page can help. If gaining permissions does not fix the issue, download EaseUS hard drive recovery software to retrieve and export data.

Jean   |   May 10, 2024

External Hard Drive Can Be Detected But Not Opening [2024 Solutions]

Are you seeing external hard disk drive detected but not opening on your computer? Take it easy. First, download EaseUS Data Recovery Wizard to protect and rescue files on it, after that learn how to open the hard disk without formatting.

Jean   |   May 10, 2024

1 2 3 4 5 Next