Try These Methods to Fix Windows 10 Stuck at Restarting Screen

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Jean updated on Jan 29, 2021 to Computer Instruction | How-to Articles

How Windows 10 Computer Gets Stuck in 'Restarting' Screen

We felt sorry to post this tutorial too late after most of you have encountered this biggest headache that Windows 10 update gets stuck on 'Restarting' screen. We've noticed that restarting stuck problem happens every now and then when users try to upgrade Windows 10 from Windows 7 & Windows 8, or just do a regular Windows 10 update (i.e. Windows 10 Anniversary Update, version 1607), etc.

Case 1 - "I recently downloaded my Windows 10 upgrade which I had reserved, everything went smoothly but when I click the 'upgrade now button' in the dialog prompt which says schedule it or go for it now, the computer goes into restart screen and stays there forever."

Case 2 - "After I successfully upgraded from Windows 10 v1511 to v1607, during which no error messages, no incompatible devices... my system gets stuck at the restarting screen whenever I want to restart my system. Always."

Are you one of the unfortunate group suffering from endless restarting but never made that? Don't be upset anymore, because we're coming to help. From professional MS technicians and experienced Windows 10 users, we get to know that the restarting problem is with our very old Windows Update files, which updates itself every time while a new update is trying to install on our computer. This conflict is where it is getting stuck.

Fix 1. Unplug Any Peripherals Connected to the Computer

One user said that he fixed his computer stuck in restarting by unplugging all USB devices from the machine, and then booted again by cycling power. By which he successfully past the spinning circles on the black screen. Quite a number of people followed his advice and troubleshot the problem.

Fix 2. End Process of Failed Program in Task Manager

Another simple fix for Windows 10 getting stuck at restarting screen is upvoted by a lot of people, it says if your Windows 10 session gets stuck during a system restart, you can try these operations:

  1. 1. Press CTRL + ALT + DELETE.
  2. 2. Afterward, the restart screen will disappear and be replaced by the Task Manager, where the 'hanging' programs that failed to close will be revealed.
  3. 3. End the processes of all running programs, then you'll recover from the 'Restarting' screen.

End process of failed program.

Fix 3. Run System Maintenance Troubleshooter

1. Press Windows logo key on the keyboard, type Troubleshooting in the search bar and select the topmost search result.

Fix Windows 10 stuck at restarting screen error.

2. Select "View all" from the left side panel of the window.

Remove Windows 10 update stuck at restarting screen issue.

3. Select "System Maintenance" from the listed options, click on the "Advanced" option and check to "Apply repairs automatically" option.

Fix Windows stuck at restarting screen error.

Apply to fix Windows 10 stuck at restarting screen error.

  1. 4. Follow the on-screen instructions and wait for the troubleshooting to complete.
  2. After the troubleshooting is completed, check the status for any missing system components on the computer.
  3. 5. Close the window and check if the changes are effective.

Fix 4. Restart the Update Service Using Command Prompt

  • On the lower left corner of the screen, right click and select Command Prompt (Admin).

Run CMD to fix Windows stuck at restarting screen error.

  • Type "net stop wuauserv" (without quotes). Press enter. This will stop the update service from running in the background.
  • Now type "cd %systemroot%" (without quotes). Press enter. This command will navigate the command prompt to the installation directory of Windows OS.
  • Type "ren SoftwareDistribution SD.old" (without quotes). Press enter. By this command, the OS will rename the SoftwareDistribution folder to SD.old for a backup. In case anything goes wrong, you can just go to the C:\WINDOWS\SoftwareDistribution and change it to its original name.
  • Lastly, type "net start wuauserv" (without quotes). Press enter. With this command, we will restart the update service in order to enable updates to the system.

Fix 5. Rollback to the Previous Version of Windows

Hope the fixes above already fixed your problem, because this is the last chance you could stop Windows 10 computer getting stuck in 'Restarting' screen. To restore Windows 10 to the previous version, you'll have many options and you can try any one of them for help:

Option 1: Rollback to the previous version of Windows 10 in 10 days/30 days

Option 2: Restore Windows 10 to the previous version with a previously crated system backup image.

So, before going to read further information, you need to make sure that you've created system backup image with some backup and recovery software, for example, EaseUS data backup software.

  Free Download

Support Windows 10/8.1/8/7/Vista/XP

Option 3: Transfer and restore Windows 10 system image to current PC with a stucking screen

To restore your Windows 10 and remove the stuck screen of restarting, you can also apply EaseUS Todo Backup to transfer and restore a healthy Windows system to your PC with below guidelines:

Install EaseUS Todo Backup on a new and healthy Windows 10 computer and use it to create a Windows 10 system image backup to an external hard drive.

Step 1. Create an emergency disk on a healthy computer

To save your time and energy, we'd like to suggest you create an emergency disk to a USB or external hard drive rather on a healthy computer with EaseUS Todo Backup.

1. Connect an empty USB flash drive or external hard drive with over than 100GB space to your PC.
2. Run EaseUS Todo Backup and click "Tools > Create Emergency Disk".

Create emergency disk for transfer OS to new computer.

3. Choose USB as the disk location to create the emergency disk which will help you boot computer when it fails to boot or restore the system to dissimilar new PC.
4. Click "Proceed".

Start creating emergency disk for system transfer.

Step 2. Create a Windows system image backup for restoring to dissimilar hardware

1. Run EaseUS Todo Backup on the healthy computer and click "System Backup" on the left pane.
2. Choose the Windows OS and specify the USB flash drive which contains the emergency disk as the destination disk to save system image.
If you are worried about data loss issue by saving the system image to the emergency disk drive, you may also save system backup to another empty external hard drive with over 100GB free space.

Create system image for transferring system to new computer.

This will help you create a full backup of the whole Windows system and all installed programs, applications on your C drive to the selected device.

3. Click "Proceed" to start creating a system backup image to the target device.

Step 3. Boot the dissimilar hardware/computer from EaseUS Todo Backup emergency disk

1. Connect the USB flash drive or external hard drive with emergency disk and system backup image to the new computer.
2. Restart PC and press F2/F8 to boot into BIOS.
3. Change boot drive and set the computer to boot from the EaseUS Todo Backup emergency disk.
Then you'll enter EaseUS Todo Backup main interface.

Step 4. Transfer and recover the system to dissimilar hardware or new computer

1. On EaseUS Todo Backup main window, click "System Transfer". 

Start transferring system to new computer.

2. Select the system image on your drive and click "OK" to continue.

Choose system image to transfer.

3. Specify the disk to save system image and tick "System Transfer" in Advanced options, click "OK" to save changes.
Then click "Proceed" to start transferring system and even some installed programs on system C: drive to the new hardware computer now.

Start transferring system to the new computer.

Step 5. Restart PC with transferred system
1. Change boot sequence in BIOS to set the computer to boot up from the drive with the transferred system.
2. Save all changes and restart your computer.
3. Update all drive drivers and programs to ensure all things will work just fine on the new computer.

You should be able to use your computer with Windows 10 again without a restarting screen. And the last thing you should do is to active Windows 10 for a smoothy usage with your activation key.

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