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Real Fixes: This app can’t run on your PC in Windows 10

Updated on May 31, 2018 by Brithny to Todo Backup Resource

Summary:
This post provides real fixes to solve the 'this app can't run on your PC' error. You may have probably received this message pop up on your computer screen when you tried to run a just-installed software, run an app after a long time or tried to run a program after you installed some updates. Well if you have this question then follow this post.

Symptoms of "This app can't run on your PC" Error

The "This app can’t run on your PC" error message is one of the most notorious error messages to have ever affected Windows 10 users. This error message comes in all sorts of different forms and can affect a wide array of different apps ranging from default Windows applications to third-party software designed for the Windows Operating System. Usually, you may receive the following error messages:

this app cannot run on your pc error

  • This app can’t run on your PC access is denied. Creating a new administrator account should fix it.
  • This app can’t run on your PC game error.
  • This app can’t run on your PC Windows Store error.
  • This app can’t run on your PC batch file. Make sure that you’re running them in administrator mode. If the issue persists, follow the troubleshooting steps in this post to fix it.
  • This app can’t run on your PC Kaspersky, Bitdefender, Avast. Fix this problem is to uninstall and then reinstall the respective tools.
  • This app can’t run on your PC check with software publisher. Most users are already familiar with this error message. Actually, this alert affects them quite frequently.

Troubleshooting Steps to Fix "This app can’t run on your PC" Error in Windows 10

This post has real fixes to help you solve your problem. Follow the tried and true fixes now!

Fix 1. Download the Right Version of the Programs 

One of the most commonly seen reasons for this error message is that you have downloaded the wrong program for your operating system. For example, you’re in Windows 32-bit, but you download a program for Windows 64-bit OS. Double-check the program you are to install and make sure that you have the correct setup files downloaded.

If most of your programs or applications are 64-bit based, you'd better upgrade Windows 10 from 32 bit to 64 bit without losing data. Before you upgrade to 64-bit, you must backup all of your important files with a free backup program. EaseUS Todo Backup allows all Windows users to back up their data under Windows 10/8/7 etc with simple clicks. It's free to back up anything you need. 

backup data before upgrade to 64 bit

Fix 2. Create a New Administrator Account 

One of the first things you should try is to switch to your administrator account if you’re on a guest account. If you’re already on your administrator account and the problem persists, you need to create a new administrator account to fix this issue. 

1. Type Settings in the start menu dialogue box and click on Accounts.

2. Click “Family and other users” options. Select “Add someone else to this PC”. 

create a new user account to fix the error

Windows will guide you through its wizard on how to create a new account. When the new window comes forth, click “I don’t have this person’s sign-in information”.

3. Select the option “Add a user without Microsoft”. Windows will now prompt you to make a new Microsoft account.

Enter all of the details and choose an easy password which you can remember.

4. You should be able to see the new account just created. We need to Now navigate to Settings > Accounts > Your info. Select the option “Sign in with a Microsoft Account instead”.

sign in the new administrator account

5. Enter your new username and password and click Sign in.

If switching to a new administrator account solve your problem, you need to move your personal files and folders to this new account and use it from now on. 

Fix 3. Enable App Side-loading

  • On your keyboard, press the Windows logo key + I at the same time. Then click Update & security
  • On the left side of the pane, click For developers. Then click Sideload apps on the right side. 

enable sideload apps

Fix 4. Disable SmartScreen

SmartScreen is a built-in Windows 10 feature designed to protect you from phishing attacks and malware. According to the reports, this feature can sometimes cause “This app can’t run on your PC” error, so it might be best that we disable it. 

1. On your keyboard, press the Windows logo key and S key at the same time to evoke a search box. Type smart screen in the search box and click App & browser control

search for smartscreen and open app and browser control

2. Click the Off option under the Check apps and files category. 

disable the smartscreen to let the apps run on the pc

3. You need to provide administrator approval to proceed. Click Yes at the User Account Control window to continue. 

4. Try to reinstall the app you wanted to install now. See if the notification appears again. 

If it reappears, change your SmartScreen filter back to Warn status. This to a large extent prevents you from viruses or malware. 

Extra Fixes:

If the error still happens after you have tried one of the fixes above, you can still try the following solutions or ask us for help directly.

  • Update Windows Store
  • Disable Proxy or VPN
  • Repair your registry
  • Clear your browser cache
  • Download the application again using a different web browser
  • Perform a Windows 10 clean boot