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Windows Backup Failed with Error Code 0x807800C5? Fix It Now!

Posted on May 11, 2018 by Tracy King to Todo Backup Resource

Summary:
Does your computer keep telling you ‘The backup failed. There was a failure in preparing the backup image of ...(0x807800C5)’? If you are having this issue, relax. Reliable methods are available here to help you stop and remove the Windows backup failure error code - 0x807800C5 and create new Windows file backup and system image backup. Follow to see how to securely fix Windows backup failure error on Windows 10/8/7, Windows Server 2016/2012/2008 and create new backups on your own now.

Windows backup failed with error code - 0x807800C5: Have you ever met this error message while backing up Windows computer files or system: ‘The backup failed. There was a failure in preparing the backup image of one of the volumes in the backup set. (0x807800C5)’? 

Windows backup failed with error code 0x807800C5

According to Microsoft community, a big number of Windows users have come across the backup failure error in Windows 10, 8 or 7 and even Windows Server systems. 
And when the Windows backup failure error happens to most ordinary people, these people don’t know how to fix and remove this issue. 

Right here, we’ve gathered some reliable and effective methods for you to follow and remove Windows backup failure error code and complete the Windows backup task with ease:
Methods to Fix and Remove Windows Backup Failed Error - 0x807800C5

Let’s see how to remove and stop Windows backup failure error code and backup your Windows computer with ease now:

Quick Fix: Backup Windows files/system without meeting error code
- Backup Windows files and system with a third-party tool

When users face a Windows system image backup error or Windows backup failure issue, most of them are using Windows built-in backup and recovery tool. 
If you need a quick method to fix this issue and continue with your Windows backup task, here is your best shot - to backup Windows files and even create a system image with powerful Windows file backup software. EaseUS Todo Backup allows you to fully backup target files and system to a secure location without any problems in 3 simple steps: 

Note: If you are using Windows Server, please use EaseUS Server backup software - Todo Backup Workstation for help.
They are all 100% secure and risk-free to backup Windows files and system for free in 30 days. 

Step 1. Launch EaseUS Todo Backup and click File Backup or System Backup to create a backup image for your PC files or system.

Backup files without error code.

Step 2. Choose Windows system or the specified files that you want to backup and select the Destination where you want to save Windows system or file backup image.

Select files and system to backup without backup failure error.

Step 3. Click Proceed to start the backup process.
Just wait for the backup process to finish, and you should be able to get a complete backup of your Windows system and files. No Windows backup failure error would occur.

So how to remove the Windows backup error code 0x807800C5 and make the Windows built-in backup and recovery tool to work again? The following methods should work for you: 

Method 1. Rename or remove WindowsImage Backup folder

1. Type Control Panel in the search bar and open it.

Fix Windows backup failure error.

2. Type File History inside Control Panel search and click to open it.

Remove WindowsImage Backup folder to fix Windows backup failure error.

3. Click System Image Backup on the bottom and find the location of this folder.

4. Navigate to the exact location of Windows Image Backup and find WindowsImageBackup folder, right-click on it and rename the folder as WindowsImageBackup.old.

Renambe WindowsImageBackup folder to remove Windows backup failure error code.

5. If the old backup folder is taking too much space, you can directly delete and remove it from your PC. 
6. After this, try again to create a Windows backup or system image again, no problems will happen anymore.

Method 2. Deleted old Windows backup data

Besides deleting or remove WindowsImageBackup folder from your PC, another simple and effective way that you can try is to delete old backup data in Windows Image Backup folder:

Note: This would remove all your previously created backup images from your PC. Please be aware while you are taking this action.

1. Type Control Panel in the search bar and open it.
2. Type File History inside Control Panel search and click to open it.
3. Click System Image Backup on the bottom and find the location of this folder.
4. Navigate to the exact location of Windows Image Backup and find the WindowsImageBackup folder, and delete the below-listed files:

  • Datafile - MediaID.bin
  • Folder - WindowsImageBackup
  • Computer - name (file name)

Delete data in WindowsImageBackup folder to remove error code for Windows backup.

5. After this, restart your PC, and try again to create a system image or file backup on your PC to check if the 0x807800C5 error has been removed or not.

Method 3. Run SFC and CHKDSK 

1. Press Windows + X and select Command Prompt (Admin).
2. Type: sfc /scannow and hit Enter.

Run SFC to fix Windows backup failure error.

3. Type: sfc /scannow /offbootdir=c:\ /offwindir=c:\windows (If above fails then try this one) and hit Enter.
4. Wait for the process to complete and type: chkdsk /f /r and hit Enter.

Run CHKDSK to repair corrupted file system to remove Windows backup failure error code.

After this, reboot your PC to keep all changes.

Method 4. Turn System Protection on or off

1. Type: Control Panel in the Search, open it, click System.

Remove error code 0x807800C5 from Windows.

2. Select System protection.

Turn on System Protection to remove Windows backup failure error.

3. Choose the location or drive which you set as a backup drive on your PC and click Configure.

Remove Windows backup failure error code from PC.

4. Select Disable system protection > OK.

Fix Windows backup failure error and remove error code 0x807800C5.

5. Choose Yes to disable the system protection.
6. Reboot PC and go through the process to Turn on system protection again. Click OK.
After all this, you may try to run File History and create a backup task on your PC without any error code again.