A Problem Occurred While Creating The Recovery Drive

Roxanne updated on Sep 23, 2019 to Todo Backup Resource | How-to Articles

"I have just bought Surface Pro running Windows 10 and decided to make a recovery drive recently. But I failed and got we can't create the recovery drive screen showing "a problem occurred while creating the recovery drive" error message when I did that last night. Is there any way to fix the problem?"

Fix a problem occurred while creating the recovery drive error

To help users protect their system and data from unexpected disaster, Windows offers a system backup feature to create a recovery drive. But some users report that they can't create recovery drive in Windows 10 because a problem occurred while creating the recovery drive. The same issue also appears in other Windows versions like Windows 8.1, 8, 7. If you are one of the users who has run into a problem while creating a recovery drive, relax! Here, we have 2 solutions to help!

Before taking the following troubleshooting steps to fix "a problem occurred while creating the recovery drive" error, please make sure that the USB drive you used is healthy. If you are nor sure, do the following 2 things:
1. Try to create a recovery drive with another USB flash drive
2. Scan the USB flash drive to check and repair disk errors

#1 Use third-party freeware to create a recovery drive

When "a problem occurred while creating the recovery drive" error message pops up and interrupt the recovery drive creating process, the easiest way to fix the problem is to try another way, for example, a third-party tool to do the job. Being free and easy-to-use, EaseUS free backup software is your best bet. 

Step 1. If you want to back up your current Windows Operating System to an external storage device, connect it to your PC.
And note that the device should be as equal to or even bigger than your system drive.

Step 2. Launch and run EaseUS Todo Backup and click "OS". Or, you can also click the "menu" at the left top corner and select "System Backup" to start.

Select backup mode for system backup.

Step 3. Select the Windows System that you want to back up and specify the destination - local Windows computer hard drive, cloud/network drive or external storage device to save the OS image.

Click "Proceed" to start backing up your Windows OS now.

Backup Windows system by selecting system and destination.

PLUS: If you want to create an automatic backup plan for your Windows system image, please refer to the below tips for a tutorial guide:

1. After selecting System Backup, click "Schedule: Off" option, then set up backing up your OS by daily, weekly, or monthly.

Create backup plan to automatically backup Windows 10.

2. Save the changes. And finish the process by following Step 3. After the first full backup of your Windows OS, EaseUS Todo Backup will automatically to run an OS backing up on itself as your settled schedule.

#2 Check and repair system files

If you don't want to use third-party software,please run system file checker to check if the "a problem occurred while creating the recovery drive" error is triggered by a corrupted system file.

  • Press Windows key + X, click Command Prompt (Admin).
  • In the Command Prompt, type the command sfc /scannow and then press enter.

Then, let the System File Checker (SFC) program examine and repair Windows files. It usually takes several minutes. When it finished, exit command prompt and try creating Windows recovery drive again to check if the "a problem occurred while creating the recovery drive" error still appears.

Was This Page Helpful?


Frequently Asked Questions

Why choose EaseUS Todo Backup?

"The easiest way to protect your data and system files."techradar

"EaseUS Todo Backup Free is one of the most popular free data backup applications available. This software offers a myriad of features and is extremely user-friendly. It provides a full system backup, meaning you can back up your entire operating system."TopTenReviews

"EaseUS ToDo Backup Home is a great backup program, well suited to the home and SMB space."PCWorld

What is the difference between Clone and Backup? In what cases should I use Clone?

Clone will copy one disk to another or one partition to another (unallocated space is also supported). Usually, this option is used to upgrade the current disk by creating an identical copy. Backup will generate a .PBD image file containing the selected files or system that can be restored from the .PBD image if needed.

What is the difference between System Backup and Disk Backup?

System Backup will auto-select the system boot related partition(s) as the backup source to make sure the system image can be restored properly. Disk/Partition Backup will allow you to manually select a whole disk or speficy a certain partition as the backup source. You will get the same backup result as System Backup if you manually select the system and boot partitions with the Disk/Partition Backup option.

As a computer newbie, what features should I use to protect my computer?

You can use System Backup to back up the system and boot partitions, use Disk/Partition backup to back up the data partition and add plans to run an automatic backup. If you use the computer frequently or have software that may cause boot failure of the computer, we would suggest you back up the computer every 1 to 2 days. For other situations, you can backup the computer once a week. In addition, you can schedule File Backup to back up the files which are changed frequently.

What kind of storage service should I use to save my backup images?

EaseUS Todo Backup can save backup images to internal disks, external disks, network drives, or free cloud(Google Drive, Dropbox, and OneDrive) and CD/DVD. It is suggested to save the images to the internal/external/network drives to save time as those kinds of disks have a better read-write speed. It is suggested NOT to save the image on the source disk, because once the disk is damaged, all the files on the disk will become unavailable and you will be unable to restore the image.

As a company network administrator, what features should I use to protect our internal computers?

It is recommended that you use the SQL Backup feature to back up your company's SQL server and Exchange Backup feature to back up the Exchange server. In addition, you can execute System Backup to back up the system and boot partitions on every computer and set a plan to execute the backup once a day or twice a week to ensure that the computer can be restored timely when it has boot issues. File Backup feature can be used to back up important user data. If there are a large quantity of computers, you can purchase EaseUS Backup Center to manage the backups on the client computers centrally.

About EaseUS Todo Backup

Be it a file, system, partition, or disk, EaseUS Todo Backup will help you back up or clone the item and provide you with multiple backup plans.