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A Problem Occurred While Creating The Recovery Drive

Sep 05, 2017 / Posted by Abby Haines to Todo Backup Resource

Summary:
Can’t create recovery drive due to a problem occurred while creating the recovery drive error? Here, you can learn how to fix the issue in Windows 10/8/7 with simple steps.

Surface Pro can't create recovery drive in Windows 10

"I have just bought Surface Pro running Windows 10 and decided to make a recovery drive recently. But I failed and got we can’t create the recovery drive screen showing "a problem occurred while creating the recovery drive" error message when I did that last night. Is there any way to fix the problem?"

Solutions to fix a problem occurred while creating the recovery drive error

To help users protect their system and data from unexpected disaster, Windows offers system backup feature to create recovery drive. But some users report that they can't create recovery drive in Windows 10 because a problem occurred while creating the recovery drive. The same issue also appear in other Windows versions like Windows 8.1, 8, 7. If you are one of the users who have ran into problem while creating recovery drive, relax! Here, we have 2 solutions to help!

Tips

Before taking the following troubleshooting steps to fix "a problem occurred while creating the recovery drive" error, please make sure that the USB drive you used is healthy. If you are nor sure, do the following 2 things:

#1 Use third-party freeware to create recovery drive

When "a problem occurred while creating the recovery drive" error message pops up and interrupt the recovery drive creating process, the easiest way to fix the problem is to try another way, for example, a third-party tool to do the job. Being free and easy-to-use, EaseUS free backup software is your best bet. 

Step 1. Connect your USB drive to PC, launch EaseUS free backup software and then choose System Backup.

Step 2. Select the USB drive as the backup destination and click Proceed to execute the operation.

Create recovery drive with EaseUS free backup software

#2 Check and repair system files

If you don’t want to use third-party software,please run system file checker to check if the "a problem occurred while creating the recovery drive" error is triggered by a corrupted system file.

  • Press Windows key + X, click Command Prompt (Admin).
  • In the Command Prompt, type the command sfc /scannow and then press enter.

Then, let the System File Checker (SFC) program examine and repair Windows files. It usually takes several minutes. When it finished, exit command prompt and try creating Windows recovery drive again to check if the "a problem occurred while creating the recovery drive" error still appears.