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A Problem Occurred While Creating The Recovery Drive

Updated on Apr 04, 2019 by Abby Haines to Todo Backup Resource

Summary:
Can’t create recovery drive due to a problem occurred while creating the recovery drive error? Here, you can learn how to fix the issue in Windows 10/8/7 with simple steps.

"I have just bought Surface Pro running Windows 10 and decided to make a recovery drive recently. But I failed and got we can't create the recovery drive screen showing "a problem occurred while creating the recovery drive" error message when I did that last night. Is there any way to fix the problem?"

Solutions to fix a problem occurred while creating the recovery drive error

To help users protect their system and data from unexpected disaster, Windows offers a system backup feature to create a recovery drive. But some users report that they can't create recovery drive in Windows 10 because a problem occurred while creating the recovery drive. The same issue also appears in other Windows versions like Windows 8.1, 8, 7. If you are one of the users who has run into a problem while creating a recovery drive, relax! Here, we have 2 solutions to help!

Tip
Before taking the following troubleshooting steps to fix "a problem occurred while creating the recovery drive" error, please make sure that the USB drive you used is healthy. If you are nor sure, do the following 2 things:
1. Try to create a recovery drive with another USB flash drive
2. Scan the USB flash drive to check and repair disk errors

#1 Use third-party freeware to create a recovery drive

When "a problem occurred while creating the recovery drive" error message pops up and interrupt the recovery drive creating process, the easiest way to fix the problem is to try another way, for example, a third-party tool to do the job. Being free and easy-to-use, EaseUS free backup software is your best bet. 

Step 1. If you want to back up your current Windows Operating System to an external storage device, connect it to your PC.
And note that the device should be as equal to or even bigger than your system drive.

Step 2. Launch and run EaseUS Todo Backup, click the "menu" at the left top corner, then select "System Backup" on the left tool pane.

Select backup mode for system backup.

Step 3. Select the Windows System that you want to back up and specify the destination - local Windows computer hard drive, cloud/network drive or external storage device to save the OS image.

Click "Proceed" to start backing up your Windows OS now.

Backup Windows system by selecting system and destination.

PLUS: If you want to create an automatic backup plan for your Windows system image, please refer to the below tips for a tutorial guide:

1. After selecting System Backup, click "Schedule: Off" option, then set up backing up your OS by daily, weekly, or monthly.

Create backup plan to automatically backup Windows 10.

2. Save the changes. And finish the process by following Step 3. After the first full backup of your Windows OS, EaseUS Todo Backup will automatically to run an OS backing up on itself as your settled schedule.

#2 Check and repair system files

If you don't want to use third-party software,please run system file checker to check if the "a problem occurred while creating the recovery drive" error is triggered by a corrupted system file.

  • Press Windows key + X, click Command Prompt (Admin).
  • In the Command Prompt, type the command sfc /scannow and then press enter.

Then, let the System File Checker (SFC) program examine and repair Windows files. It usually takes several minutes. When it finished, exit command prompt and try creating Windows recovery drive again to check if the "a problem occurred while creating the recovery drive" error still appears.