Recover Videos/Photos from DJI Phantom, Mavic, Inspire, Osmo, Spark

Jean updated on Nov 09, 2020 to Storage Media Recovery | How-to Articles

This DJI drone file recovery guide is for DJI series like Phantom, Mavic, Inspire, Osmo and Spark, from which the aerial footages and images were lost somehow. EaseUS Data Recovery Wizard is one of the efficient approaches to recover videos and photos from the DJI drone camera, and it is comparatively the unique way to repair corrupted files throughout the recovery process.

Drone technology has rapidly developed in recent years and many drones are for sale on the market. Among them, the DJI drone is the most popular one. Some professionals have become the primary consumers of this type of compact, portable, obstacle-sensitive, and positioning-precise flight vehicle. They are wedding photographers, videographers, organizations related to agriculture & forestry, and college students who are obsessed with the new invention. It's all too easy to imagine, playing or working with DJI drones are fantastic. The captured videos and photos are always with high-vision which demonstrates us full 360-degree views, much better than a regular shot. No one wants to lose his/her great aerial works, but it happens sometime, someday.

How DJI Drone Videos and Photos Lost

  • Careless deletion
  • SD card formatting
  • SD card access problems
  • Files missing during transfer
  • DJI drone dropped into a bush or ocean

Are you running into the same issues as examples? If yes, how are you going to get back the loss? For elementary and advanced consumers, series like Phantom, Mavic, Inspire, Osmo, and Spark are popularly used. These drones support extended storage, usually are high-speed UHS-1 and UHS-2 SD cards. As you can see, SD card issues are responsible for quite a large portion of data loss scenarios. When you try to recover videos and photos from the DJI drone camera, it's from the SD card.

Recover Videos and Photos from DJI SD Card with EaseUS Data Recovery Software

In case you lost aerial works from DJI drones by wrong deletion or formatting, ask EaseUS Data Recovery Wizard for help. It's a third-party data recovery software with 10+ years of experience, and it has helped millions of worldwide customers recover deleted files with a high success rate of around 97%.

Many renowned IT websites recommend it as dependable and powerful deleted video recovery software for all DJI models. It supports the mainstream DJI image formats of JPEG, DNG (RAW), JPEG + DNG, and video formats of MP4, MOV (AVC/H.264; HEVC/H.265). Besides, there are other two noticeable features you cannot miss.

  • Able to recover videos and photos of their original file size, picture quality, and video definition.
  • Able to repair pictures or videos that have been corrupted or damaged after deletion or disk formatting.

Safely remove the SD/SDHC/SDXC card from the drone, and use a card reader to connect it to your computer. Download EaseUS Data Recovery Wizard for a free trial. Wait for the repairing process to complete if corruption was detected. Now it's your turn to try it out. 

Step 1. Select a location.

Choose the correct drive which contains the corrupted videos under "Devices and Drives", which can be a removable disk or a local drive. Click "Scan".

select a location and click scan

Step 2. Scan lost videos.

EaseUS video recovery software will run immediately to scan all over the selected drive to find lost files as many as possible. The scan time depends on the used drive capacity and its health state. After the completion of the deep scan, you'll go to the repair session as soon as the software detects corruption. Some lost video files may have been subject to second damage by improper handling, so this file repair step is critical for a full video file recovery.

Wait patiently until the repair ends. Click "Filter" on the top right and choose videos. This helps you quickly locate all the video files. 

scan the selected drive for lost videos

Step 3. Recover corrupted videos.

Double-click on a file lets you preview the file quality. Finally, if there is no problem at all, click "Recover". You should choose a different location to save the recovered videos.

recover videos

Further knowledge for EaseUS Data Recovery Wizard

The software is designed exclusively for lost data recovery, not limited to deletion or SD card formatting manners. Sometimes, you lost important DJI footage. It's not by your own mistake but SD card errors, which prevent you from accessing files in it. For example, virus infection or abrupt removal results in SD card cannot be accessed. At this moment, when you lost access to the SD card in Windows, use the same way to run EaseUS Data Recovery Wizard to scan the SD card for lost video recovery.

How to Recover Deleted Videos from DJI Go App

It isn't over. What if the lost items don't reside on the SD card, or it's the drone that has gone? You need to look for DJI video cache in DJI Go app on your phone.

DJI Go is an iOS & Andriod app for you to have a real-time monitor on your DJI drone, to help you accurately see what the camera sees. When you are using the DJI Go app on your phone or tablet, the videos and photos of your done camera get automatically saved on the mobile device.

Now we're clear. This option of DJI video recovery is only available as soon as your device meets the following basic premise.

  • You're using the DJI Go app for sure.
  • You enabled the video cache option in settings.
  • Your phone/tablet has enough space to save the recordings.

What's more, video cache recovery has some limitations.

The recovered files may not have high quality like the originals. Since it's cache, it's probably with glitchy problems, so you can't expect a full video clip as the EaseUS software could do.

Step 1: Connect your phone/tablet to a PC or Mac where installed iTunes.

Step 2: Open iTunes and navigate to the DJI Go app.

Step 3: You need to find a folder called HG300 storage. There, try to look for the wanted videos or photos by checking its file size on the right pane. Choose the files and click Save as.

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

It's super easy to recover 250+ types of files after deletion, disk formatting and virus infection. Click the links and compare the difference of each version.