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How to Recover Data When Hard Drive Shows 0 Bytes

Updated on Dec 28, 2017 by Jean to Storage Media Recovery


Download EaseUS Data Recovery Wizard for 0-byte file recovery and recover your data when your hard drive shows 0 bytes used and 0 bytes free. Then, follow the solutions below to troubleshoot the hard drive 0 bytes error and get your storage back.

Hard Drive Shows 0 Bytes Used and 0 Bytes Free

"Please help me to recover my hard drive storage as much as possible. My computer's hard drive D should have over half of its total GB left, but now the hard drive shows 0 bytes. What's the matter? I've saved quite a lot of photos, music files and videos on the drive, but it still shows zero bytes are used and zero bytes are free? I'm using Windows 10 computer, so I assume that it's the system bug. But one of my computer savvy friends told me that it probably resulted from a very disgusting virus or notorious malware, does it mean that I can solve the problem by running AV software? Seriously, I do care all the lost data on the D drive, is there any efficient way to recover both my data files and the unused partition storage recovery?"

Yes, it's true that viruses, spyware and malicious software are one of the common causes that eat up your hard drive space. Many people suffer from "hard drive shows 0 bytes, 0 bytes free on NFTS partition and external hard drive has 0 bytes available". Read on to see some solutions that might help with this issue.

The Best Solution to Restore 0kb Files

Be aware! If the data on a faulty hard drive needs to be restored, do it first before trying to repair the hard drive. Use the most reliable and powerful data recovery software to recover hard drive data instantly.

1. Run EaseUS Data Recovery Wizard, select the location where the 0-byte file is stored and click Scan.

Recover 0 byte files - select to scan a specific disk

2. Let the software run a quick scan and then a deep scan to find all recoverable 0kb files on the selected disk, then preview them one by one. Finally, select those you want and click the Recover button to restore them back.

Preview and selectively recover 0 byte files

For a better understanding and utilization of EaseUS Data Recovery Wizard, you can also refer to the following video tutorial to recover data when a hard drive was mistakenly shows 0 bytes available.

How to Fix a Hard Drive that Shows 0 Bytes Available and Get the Storage Back

1. As we've discussed, if your hard drive is showing "zero bytes free", then it may be attacked by viruses, spyware or malware, so, first, scan your computer with Microsoft Safety Scanner (a free downloadable security tool that provides on-demand scanning and it works with your existing antivirus software).

2. It's also possible that your hard drive truly has 0 bytes available because it is full. Try to delete files by running Disk Cleanup, and reduce the number of unnecessary files on your hard disk.

3. Also, check the temp folders on your hard drive.  Don't underestimate the size of temporary files residing on your drive, it's better to have them cleared. Click Start, type %temp% in the search box and hit Enter, then clear them all.