Fix SD card error on GoPro Hero 5 Black, 5, 4, 3

Abby Haines updated on Jan 02, 2019 to Storage Media Recovery | How-to Articles


Steps shows you how to fix GoPro SD card error is created here. Try it to get the problem fixed when you see 'SD ERR' or 'NO SD' error message on GoPro Products like Hero 5 Black, 5, 4, 3. If the card is corrupted and not accessible, try EaseUS file recovery software to get them back.

GoPro Hero 5 Black says 'SD ERR'
"I have a GoPro Hero 5 Black and use a SanDisk Extreme SD card. But recently, the device refused to work and reported SD card error for unknown reasons. Now, I am not able to record movies or take any pictures because every time when I was trying to do this, it does nothing but shows 'SD ERR' error message. Is there any fix?"

Steps to fix SD card error on GoPro Hero 5 Black, 5, 4, 3

Except for GoPro Hero 5 Black, there are many users have encountered similar SD card error on the other versions of GoPro Products like Hero3, 4 and 5. The issue usually comes with the error message 'SD ERR' or 'NO SD' and can happen due to several reasons. Next, we will talk about it in details and give you our advice on how to fix SD card error on GoPro cameras. 

GoPro SD card error - 'SD ERR' or 'NO SD'

Step 1. Check if the SD card is correctly inserted 

Incorrectly inserted is one of the possible reason that can cause GoPro SD card error. So when you see the 'SD ERR' or 'NO SD' error message, please remove and reinsert the battery and SD card to make sure that the SD card is fully inserted in the camera. It is also the first advice from GoPro to help you deal with the issue.

Step 2. Reformat GoPro SD card to fix the error 

Another possible reason that makes GoPro camera reports 'SD ERR' or 'NO SD' error is that the SD card is corrupted or improperly formatted. So, we recommend you to reformat the SD card to check if it helps. Or you can also try EaseUS SD card repair tool to check and repair the card for errors without formatting.

Formatting will erase all the data on the card, so, if you have important pictures or videos saved there, please make a backup first. If the card is corrupted and not accessible, download EaseUS file recovery software to get them back. Here is the guide:

1. Connect GoPro SD card to PC, launch the software, select the card and click "Scan" button.

2. A scan will start successively to search for all the lost and existing data on the card.

  1. 3. After the scan, preview and choose the files you want, finally, click "Recover" button to retrieve them back from the GoPro SD card.
recover the wanted data from the gopro sd card

Step 3. Use another SD card with higher read and write speed

Have gone through all the above steps but GoPro SD card error still appears on the screen again? Here, we guess the problem might be that the Card read and write speeds aren't fast enough. And our suggestion is to use another SD card with higher read and write speed. Here, for your information, the Lexar1000x Professional card seems to have good reports on the forums.


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Frequently Asked Questions

1. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

2. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

3. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

4. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

5. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

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